$ is almost always the reason

also, to reply to post above, Mediatek also performs alright tbh in our DNB 5G Network

I did a reset on the MC888S (via the reset pin for couple of seconds) 2 days ago and it has been solid ever since... I changed the dhcp server back to MC888S instead of the Tplink AC4000.



This post has been edited by andrekua2: Jun 21 2024, 09:14 PM

Sigh. My Zyxel suddenly hung itself after 6 days.
While I can log in, none of the menu settings would work. Had to perform a hard reboot.

Anyone face this situation with the Zyxel?

EE or 3? Firmware version?

my Zyxel 3 - also showed red connection with tower after 7 days, restarted and everything back normal.

think it is the tower side connection or setting - one think i start to realised is that 5G home router is not 'always-on' and based on tower connection

landed cabled connection is more reliable and consistent being physically connected all the time as compared to being network wireless 'dependent'

Physically connected also need to login. I find that using 5G is more convenient, less congested and cheaper cost wise. I do not need to check whether or not I had LOS and needed to wait 1-2hours in Unifi app to report them. I also do not need an appointment to fix connection issues.

Before this on Unifi, I always had problem streaming Bein Sports on F1 race day. Guess what... no such problem yesterday with 5G (I dont want to mention um because the credit is not theirs). My son also have less complaints about lag when playing Roblox.

The only complain is the daily reset by umobile (or DNB) to refresh IP. I noticed that yesterday my router connection turned red for a minute before recovering. I had the router set to 5G NSA only. After that, I login to the router and noticed the uptime didnt change at all. I had little to no problem with the connection ever since I reset the router couple of days ago.

3 with f/w: RG500LEUACR04A01M1G_OCPU_BNX_50.001.50.001

My brother who is also using the same Zyxel but on EE, also had the same issue. All lights on. Menu not responding, Had to hard reset.
But his line was DC'ed earlier than mine. He had his DC at around 1230H ... he's staying in PJ.

Mine DC'ed at around 1430H, Damansara... odd thing going on...

I really suspect IP recycle like our router. Last time I also same problem with Celcom 5G which I applied for office. Everyday same 8am hang. Even when I purposely restart router at 7am also hang. Guess what, its gone now... never happen again.

the maxis routing to china like SHXT, more unstable than TM unifi... contract expiring within one month, will change to use 5G..

1 5 ms 4 ms 3 ms 192.168.209.173
2 324 ms 198 ms 613 ms 10.208.198.229
3 84 ms 30 ms 82 ms 10.208.196.85
4 90 ms 25 ms 24 ms 172.18.82.85
5 31 ms 82 ms 27 ms 10.208.64.97
6 * * * Request timed out.
7 96 ms 83 ms 23 ms 172.22.163.141
8 * * * Request timed out.
9 225 ms 82 ms 84 ms 172.22.144.142
10 57 ms 34 ms 82 ms ae-4.r00.kslrml02.my.bb.gin.ntt.net [203.78.193.237]
11 93 ms 82 ms 82 ms ae-5.r23.kslrml02.my.bb.gin.ntt.net [129.250.3.231]
12 90 ms * 101 ms ae-8.r23.sngpsi07.sg.bb.gin.ntt.net [129.250.2.168]
13 98 ms 85 ms 65 ms ae-1.a02.sngpsi07.sg.bb.gin.ntt.net [129.250.5.66]
14 * * * Request timed out.
15 376 ms * 331 ms 202.97.61.169
16 * * * Request timed out.
17 * * * Request timed out.
18 * 329 ms * 202.97.100.226
19 * * * Request timed out.
20 328 ms 355 ms * 61.164.4.215
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * 460 ms 115.236.46.16

i suggest having BOTH fiber and 5G, 5G as your backup line.

because fiber stability is much better than 5G, trust me on this one.

Mine is 3 too. Can you get the firmware version as presented in the mainpage after you logged onto the router management page?

There is a recent firmware update (OTA) .

Mine has been rock steady never rebooting except when I choose to. 5G DC very rare - once or twice.

I'm in Southern Ipoh by the way.

This post has been edited by 9M-MAS: Jun 25 2024, 10:15 AM

Thanks for taking an interest. Here is the firmware: V1.00(ACIR.0)C0

Does anybody with just U Home 5G account having issue to login to the latest MyUMobile app? iOS prompted an update so after updated the app, my account was logged out. I wanted to login again, after filling in everything under Broadband and trying to get an OTP then this error popped up.



There’s no U Mobile store nearby to me.. I just want to see the quota used through the app.

The mobile number you input --》 your own mobile number or uhome 5G number? It should be 11 digit number of your Uhome 5G mobile number. Mine, i obtained the otp via the Uhome 5G modem UI under sms. My modem x50 5G

This post has been edited by ad2000: Jun 26 2024, 08:03 AM

how many times did u try?
sometimes u just have to try few more times

I tried mobile no. section, it asked me to use email instead because it is a broadband no. Tried broadband then it shows this.

Tried a few times actually. Let me try again now.

because i did get this msg before but not recently
once i tried it again, it works

but that's just my case lah

Still cannot.

i think u need to give their CS a call

Yeah, I guess I will. I used my spare Android phone to try it, and it works. The login screen is the same as the old iOS app before the update. Just input my phone number and PIN (set earlier).
At least I can log in now using Android.