I thought of getting a datacard as modem from Sierra or Option. Now I am using the Basic Package which comes with ZTE modem. I know the sim card is lock to this modem, which I couldn't get it to function on HSDPA phone.

My question is, can the Maxis sim card be use on these datacards? Please help.

huh,,,..maxis so slow today..
what to do....

forget it if you want high data traffic DLs...high speed yes, just for a while...

wow... how long have you had your maxis BB? if you have used for more than 2 months and you still can obtain that consistently... congrats...

it is like that... accept the fact... you will face the problem for 1 or 2 weeks... then you notice your speed comes back 1 week or so before billing perios... then after another few more days... someone will call you to confirm the problem was fixed and give you no answer on what was the problem and voila your connection is screwed several hours later AGAIN...

yeah... it happens once in a while...it's like their psychic or something... each time you think really hard of terminating... your speed goes up... when you are happy... it sucks again...


but how in heavens can we explain the fluctuation in speed...

wat is worst... i recently borrowed a 3G data card from a friend and ran it on my laptop while my Maxis BB is running on my other PC...i had both to download the same file from the same site...the datacard managed a healthy 70 to 80kBps while my sucky maxis BB managed less than 30kBps...

then to confirm it and to get facts to screw the tech support up... i borrowed a friends newly registered 98 package a couple days later... and it was doing a less respectable but still more faster 50-60kBps...while mine still sucked... tried changing modems, sim card, antennas even adapters and anything possible that i could think of that could be of a reason they can use to blame there is something wrong at my site...but found jack shit out of it...the problem follows my sim card...

i hope someone can convince me that they don't shape our bandwidth... but i think all hopes are lost...


This is out of topic... but something from TM caught my eye recently when i browsed their site

TMnet Narrowband

Notice their definition for Narrowband services

"Low-cost connection for the light user! For simple, light and periodic usage and access from any telephone line in Malaysia, dial up to Narrowband. "

Everything fits as an explanation for Maxis Broadband except for the word low-cost, telephone line and narrowband. They should consider using this to describe the service in laymen terms to their customers...

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Added on March 16, 2008, 10:15 pmyou can do 3 things...

1) bang your head on your keyboard and kill yourself in frustration
2) terminate or find someone to take over your line (dun ask me how)
3) keep bugging tech support till they get bored of you (you can always tell them you need the company while your facebook is loading up because your broadband speed sucks )

This post has been edited by butthead: Mar 16 2008, 10:19 PM

Would like to confirm with you all that those who are subscribing to Maxis BB with modem rental are not allowed to use your SIM with other HSDPA phones and unlocked USB modems.
The SIM card issued by Maxis to Maxis BB users are 'H' designated batches which are tied independently with the modem offered.

As for Aiman04 case, he's using the Internet2Go Package which is the unlimited 3G VAS component which is added to his Maxis GSM Call Plan.He only pays less than RM100 for the additional service and does not have any contract tied.The SIM card which he is using is the same one that he uses to make calls with his mobile phone.

Ok 3.6mbps is no big deal actually.This Maxis BB is real buggy and speeds are highly inconsistent.

TMnet has actually revealed the RM160 4Mbps Combo Streamyx deal to kill Maxis's crappy RM158 Wifi Package.

For just RM160, you get to have a 4mbps Streamyx line with phone rental included.They don't even cap you at that speed but something like 5-6mbps.With a 4mbps ADSL line you can consistently hit above 4mbps anytime of the day with HTTP/FTP downloads.What more do you want?
Contract is also only 1 year.

For the next new thread...can I suggest to have poll to know how many people having good service with Maxis?

Currently using Maxis BB. To be fair, I'd say that it has its ups & downs like any other ISP in Malaysia providing "broadband" services for jokes. With Maxis however, expect more downs and frustrations to the point that throwing the god damn ZTE modem out the window seems like a great idea.

It seems like recently they have just started throttling the connection again, but this time it just hit a new bottom; I'm lucky to even get 20 kbps and with this kind of connection I'm better off on a freakin dial-up. I've been very... ohh very patience with Maxis. When they decided to pull out their "fair" policy, I gave up p2p altogether and turned to direct download services such as rapidshare, megaupload & etc (paid services). I've tried so hard to be fair to them, I admit at times I do get decent speed (350 kbps at max) but that only happens once in a blue moon, and I'm pretty sure I didn't subscribe to them in the first place so that I might hit jackpot once in awhile (it's funny because it shouldn't be like this).

I've had it with Maxis. I'm currently looking for a new connection and am open to suggestions. I went to try iZZi yesterday (@ lowyatt), wasn't too impressed with the speed (200 kbps give & take) and the 12 months upfront is outrageous. I would have given it a try if I wasn't afraid that I might not get the full refund back soon (I've heard of complaints about refund getting delayed).

So how bout this new TMNET 4 mbps? is it really any good? Is it worth giving TMNET another chance? I was a streamyx user awhile back, I turned to Maxis in hope for a better internet with faster speed but I'm getting lied to plain stupid. What kind of average download speed you get from the 4 bmps? (in terms of kbps, you know what I mean).

Spacefunk you're in luck today.

It's time you throw your Maxsux ZTE out of the window and never to look back again.

You are not alone!



I have edited this post to have the spoiler to 'hide' the screenshots, I also advice you to resize the image - yongkailoon

This post has been edited by yongkailoon: Mar 18 2008, 12:46 AM

Thank you for the fast reply Kukumalu, and wow that is impressive. I didn't even think that's possible (not in Malaysia at least). Think I might drop by a TMPoint later in the evening.

Got another question for you though, would you say that it's stable? or just typical streamyx? Seeing that it's alot more faster than Maxis "high speed [insert insult here] broadband" is convincing enough but an unstable connection tends to drive me psycho.

Just want to share my experience with maxisbb...
I already subscribe for 3 months now. The average speed I got is like 60-70KBps (480kbps-560kbps), up until last week. The speed started to drop to 30KBps. However, last friday, I managed to get 100KBps (suprisingly)...

But this week, its been a disaster week for me. Speed couldnt even reach 30KBps.

Anyone would like to subscribe to maxis, think twice ler...

*i'm using the 640kbps plan

Forget it, I just got back from TMPoint and apparently my area is not covered (I checked the website, I thought it was close enough but turns out it's more than 3 km far from my home).

So it's happening to everyone.. well they better fix it soon, I'm sure because of this they're losing more customers. If I had been successful in registering streamyx's 4 mbps today I would have terminated maxis.

With maxis, the whole country's being ripped off.

p.s. Oh fkin great, as I was writing this I lost my connection.

Just want to know something about the statement below.

1) I get my Maxis Broadband 640kbps at yesterday Matta Fair, after i tried the MSN messager, it works and without DC. That means i don't need to install the software, right?

2) What is the meaning of "keep in mind that your connection speed will be reduced to a somewhat slower speed as you are using their connection which is located in the US. The beauty of this software that it encrypts everything , so it makes impossible for Maxis or any other 3rd party folks (aka hackers) to detect what you are doing , as we know its possible to capture radio packet and edit/alter it and resend it back." ???

Is that means it will reduced the speed, but give us more protection? So the overall the advantage is more than disadvantage of installing this software?


Pls help me, i need help on SNAIL MAXIS BROADBAND (pm me if can)


CHEERS



[[Breaking Free From the Lich King (aka maxis)'s NAT for FREE !]]

[Certainly ,as we all know Maxis uses NAT and it makes impossible for us to even CONNECT TO MSN . Thats right ,and On top of that maxis blocks certain ports as well making it impossible for us to download patches for our games. There is one way of breaking NAT , that is by using VPN or by using SSH Tunneling. Since some of you are too rich broke , and can't afford to get VPN/SSH Tunneling and yet still want to bypass Maxis' NAT. There is one software that does this , its called Hotspot Shield , it completely breaks free of Maxis' NAT by using OpenVPN , keep in mind that your connection speed will be reduced to a somewhat slower speed as you are using their connection which is located in the US. The beauty of this software that it encrypts everything , so it makes impossible for Maxis or any other 3rd party folks (aka hackers) to detect what you are doing , as we know its possible to capture radio packet and edit/alter it and resend it back.]

This post has been edited by aeronlim: Mar 17 2008, 08:18 PM

okay... i have checked with the maxis customer service side on the throttling case...

to what they replied me... they do admit that they actually throttle each our individual connections after a certain limit...what they told me is that now the limit has been set to 20GBs instead of the 3GBs as mentioned in the fair usage policy rule...

here is the actual details of things that are happening...the capping exercise has been happening since the 14th of March 2008... in the event that that a subscriber reaches the 20GB limit imposed, his or her speed will be limited to only 256kbps (*do note is kilobits) for the remaining days of the month...by the 1st of the next billing cycle, speed will be resumed to whatever package each subsriber is subscribed to...till the 20GBs is reached and all hell breaks loose again...

so we basically have nothing to do except screaming our heads off...

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Added on March 18, 2008, 4:48 pmi doubt you will be able to get over 4mbps with a 4mbps package... i doubt you can even get close to 4mbps consistently.. expect only 80-90% of wat it promises and that depends on where is your location... but generally, it still feels far better than the state of deep shit maxis is in now... as far as i know TM only shaped p2p traffic and not everything else which is what Maxis is doing now...

haha... that's a laugh... you will only need one option and everyone knows what it is...

i think you meant 20kBps... if 20kbps you can go murder yourself now... and dial-up can only manage around 7kBps .. so technically to say it is still better than a dial-up but still no doubt... it sucks... anyways, if you are a high traffic user whether you p2p, ftp, rapidshare, megaupload (btw it does not work in malaysia for free one at least) they will cap you....but i have send them a feedback to advise them on making the customers aware of this damn fair usage policy rule when they register... cos it sucks to find out only after you register it... the only party this thing seem fair to is only Maxis for now...

basically, what i think is go back to landline connections and stay away from the wireless ones let it be Celcom, Digi or iZZi as i think sooner or later if not now all wireless service providers will employ some kind or some way to shape, limit your bandwidth as upgrading their facilities to accommodate more traffic is considerably expensive...

i'll go back to TM when my contract ends even if it means my modems have to get strike by lightning couple of times every year...

SHUCKS!!!... banging my head on my keyboard now... shoudn't have clicked on spoiler

you've just been capped, limited, bandwidth shaped, dropped kicked in the nuts by maxis and still need to pay for it...

anyone who wants to subscribe to maxis.. please not only think twice... go home, stuff your head under your pillow think it out, discuss with your wife/girlfriend, grandpa\grandma, parents, kids, nephew, friends and even your neighbors dog before you do it...

ei... i thought TM is 5.1km limit... maybe they dun have enough ports to serve your area... this can be cured in time...

what whole country.. we're talking about humanity here..

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Added on March 19, 2008, 11:03 amokay... i have received another call from Maxis Customer Service this morning to clarify up this whole thing once again (after another mail to them) and i appreciate that they do take the time and efforts to clarify things up with customers... or it could be the reason that they saw all the rants and termination threats in this forum about their service.. haha

anyways... much to their explanation... they did mentioned that the limit before the 14th was actually much higher at 100GBs for each customer... that basically means capping still does happen but only after 100GB although he did not mention what was the speed it was capped at... anyways... 100GBs will be much satisfying (at least to me as) as i think not much people will actually reach it that easily... and feel the capping happened to them...

after a considerably long conversation with the CSA on the phone... they explained a quite much valid reason which i had stated earlier as well, which is that they are in the midst of expanding and upgrading their facilities to accommodate for such high traffic data rates... the main reason to the new capping limit was that they received a lot of complains from customers on slow connections and they figure it was due to some customers holding up large portions of the available bandwidth..that being said, they do understand that it is not the customers fault for demanding high data throughput... that is the new reason behind the new capping limit... which is to be more fair to everyone during the interim period.. they will re-consider the limits as more users register and their facilities get upgraded and are able to accommodate such high traffic loads..

of course, we can always argue that why did they not get everything up to mark before selling this service to the public... being a typical malaysian business... i understand they need some assurance that their service needs to be widely accepted before they inject in more budget for upgrades on their equipment, backbone and the whole infrastructure of their wireless service in general...that being said...hopefully, i can keep my hopes up and personally i will give it a couple more months and hope that they do not disappoint me...it's frustrating believe me... i am only able to manage a not so healthy 1.6 to 1.8GBs of data coming through my network adapter daily now... i was able to do >4.5GBs daily when it was at it's peak... which is very much different in contra to what it is with the new policy enforced...

This post has been edited by butthead: Mar 19 2008, 11:10 AM

I just wanna know, the maxis charges, there is the broadband access fee as well as home voice standard. How to deactivate the home voice standard? coz I just used it once, and until now, I have to pay the rm 15 charge.

maxis good today. i can download with 150KB/s Speed...

thanks maxis...

you'll have to visit one of the maxis centres to cancel the home voice plan and return the phone as well... and this can only be done after 6 months last i asked... but if you get charged that means the free period is over and you can cancel it now....

dun be so happy first.. you might get a shock later...

to butthead,
how did you confirm that they are implementing speed capping from the CSA? Because recently my speed will drop to 20KBps when it exceeds 30~40 KBps. And my speed used to be 150~350KBps ever since i subscribed Maxsux Virus Con-band. I got the feeling that Maxsux is doing some hanky panky stuff behind. But ended up the CSA telling me some lame reason that 20KBps is acceptable speed for power package. (Then what speed shud we expect for Basic Package?)
Will cancel off my account soon, and dump the modem back to Maxsux. Lousy service and lousy speed. Big time CONMAN. ARghhhhhhhh....

Will complain to MCMC and NCCC if they still giving me this kind of speed and lame reasons. Speechless.

This post has been edited by bytefreezer: Mar 19 2008, 03:28 PM

I would believe those snake talking cust care consultants explanations with the least grain of salt.

Maxsux has been promising upgrades for almost a year now.With every upgrade they made, it was only meant for their own interest of playing around with bandwidth conserving tricks.You should know the limitations of HSDPA mobile networks.

How much could they upgrade further for a HSDPA network?
Even in advanced countries like HK, 2nd generation HSDPA is already maxed out at 7.2mbps with an average throughput of about 3-4mbps only.

Butthead, how many different stories have they told you in this month alone?Your earlier post mentioned that they cap users to 256kbps at 20gb now they are telling you 100gb?How much will they cap you if you reach 100gb?56k? There's nothing in the contract that you sign specifically tells you that they are not allowed to play around.

They can do as they wish.This month they will cap you to 256kbps after reaching 20gb, next it would be 56kbps after hitting 5gb, whatever thereafter.The person behind managing the WAN connections is having a hard time keeping up with the complains and giving his best effort to keep it in control.

You complain today, they uncap it to full 3.6mbps for the next few days, when things quiet down, POW their fingers get itchy again and set you all back down to 256k to sell more.There's nothing that can stop them form doing this.

To those Maxis cyber troopers who are reading this and creating dummy accounts just to advertise here, take note!

well i was using the maxis wifi power package!! it is really sux!! the dl speed is just like towing a lorry!!

Why don't we juz form up a group for those who already fed up with Maxsux "High Cap" narrowband, and complain to the MCMC and NCCC at the same time, and show Maxsux some nice colors. Their so called "best effort basis" is only spent on effort to find lame excuses to bluff customer.