Wireless BB will never compensate for wired broadband. When it hits mainstream, speed degradation will likely to occur. Ping rate will never get anything near DSL while fiber annihilates all competition.

Why are Malaysians so enthusiastic about wireless technology I have no idea.

NLOS wireless BB, those who live in Setapak, KL why not consider Streamyx wireless?
BTS is located at TM Bukit Dinding.

http://proxus.com.my/tmnet/wireless_streamyx5.aspx

Equipment is based on mixture of Proxim Orinoco & Motorola Canopy Series.

Streamyx may suck compared to other isps around the world but they are still way ahead to the likes of Maxsucks BB.

TMnut cutting of your phone line for no reason?What r u trying to imply Maxis won't if you don't pay your bills?

Don't talk about other nations la I am not a supporter of TMnet as well but for innovations such as metro ethernet.
Maxis is just yet another sucky isp even worst than TMnut.You are better off giving support to some really good isps like Metrofon or Izzinet.

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Added on October 17, 2007, 11:22 pmIf everybody jumps ship to Internet2Go, it will just end up being the same as what you're experiencing now.

It took years for TMnet to finally get the kick on managing international pipes, lots of investments too.With the benefit of doubt, say Maxis may be a little more efficient than TM to learn this up in a year or 2.By the time they would have lots of competitors competing neck to neck with them.

This post has been edited by Kukumalu: Oct 17 2007, 11:22 PM

Older enterprise grade firewalls prevents P2P activity by doing deep packet inspection but most recently newer ones can even detect bandwidth utilization up to each individual user.The isps would know how each ip behaves while determining who are always downloading all the time.Data can be presented in form where subscribers can be grouped into tiers in which they can be identified based on overall bandwidth utilization.For example in a pool of subscribers, they can identify that a certain number of users are utilizing the overall capacity heavily, specifying a rule that these subscribers be limited in bandwidth.

Results have shown that even VPN won't be effective against this kind of implementation as in countries like Canada such systems have already been in place. Even with VPN encrypting the data, the bandwidth management system would straight away identify your consistent non-stop leeching and kick in to limit your speed.It identifies the user based on how frequent there's activity and how much you're utilizing the total network resources.

Ideally, this kind of system isn't appropriate for low bandwidth packages like our Streamyx 1mbps-2mbps but more for controlling excessive users with uncapped speeds.

Who knows what greedy internet providers in Bolehland can do?

Maxis ZTE MF600 AND USB E220 Replacement Policy

All supporting Maxis Centres are to adhere to the RMA process when customers walk in and claim for replacement on a faulty device.

For device faults due to abuse or man made, Maxis Centres are required to charge the customers. Maxis Centres are not to replace any faulty item (due to abuse or man made) without charging the customers if the faulty items are faulty.

Replacement of modem should only be given to customer's modem is confirmed faulty due to manufacturing defects only.



Side News:

Maxis Wired Broadband (ADSL) service is not available for Sunway Pyramid shopping complex.

Customer requesting for broadband service at Sunway Pyramid shopping complex is required to subscribe for i-Link service.

Maxis's real intention of signing up subscribers and tying them for 18-24 months contract is to keep you with them as long as they can.They don't mind losing a bit because next year they'll be affected real bad if they don't make this effort now by going all out.

Few months from now, we'll see a few 3G players coming into picture and TMnet will be upgrading consumer packages speeds soon.

Those who are getting the laptop, well it will be less taxing in the long run but consider the 24months contract.

That's 2 years tie down contract, Maxis requires that you pay upfront the whole amount using your credit card installment option and REMEMBER this: Every month even though your credit cards claim that it's 0% interest for EZY payment instalments, there will be "FINANCIAL SERVICE CHARGES" incurred as substitute in addition to the RM178 that you'll be paying monthly.

Both are WIN-WIN situation for the bank and Maxis.The financial company gets to earn "financial charges" from you and Maxis gets advanced payment from your credit card company.

My advise is wait till the Huawei E220 USB modem drop in price get one and consider getting the no contract Internet2GO by Maxis or Celcom Broadband instead.Your investment in a modem of your own would allow you the freedom to switch between different services to save anytime.Our nationwide 3G network is improving by the day with new players coming in.

Don't expect much by renting a modem with Maxis.At RM98 similarly priced with TMnet Streamyx, they are already renting you the modem plus offering you a theoretical 3.6mbps HSDPA connection where available.

Think carefully, the more people join in the network would mean more congestion.At the cost of providing you a RM1k USB modem and price which is similar to wired ADSL, they are indeed losing money just to maintain a stream of revenue.At this bleeding rate, how could they afford to scale their international links as much as TM?There is sure to be some shortcomings to come.

It's up to you.Those who are still under the 7 days trial period, decide while you still can or you might end up regretting.But do weird modifications to boost signals and all sorts of troublesome work.Why go all the trouble?

This post has been edited by Kukumalu: Dec 14 2007, 12:15 PM

Possible if you use TOR and commercial VPN services like what Prasys advised. But there's lots of troublesome work involved for a regular user.Why go through all of that when u can avoid them?

Few things I would like to stress here:

1) Is the Maxis Broadband USB modem valued at RM900 when Maxis buys them in bulk?If you can get it around RM600 with online auctioning sites, I'm sure they are buying them at a lower price in large amounts.Just wait for a few months and it'll soon drop even more.

2) Maxis Broadband should not be compared with Celcom 3G HSDPA.I am sure if you bring in your own modem, you would subscribe to the Internet2GO package which uses another unet APN instead.You're allowed to change package as and when you like.

Rates/mth:
Maxis Internet2GO is RM99 + tax
Celcom 3G is RM98 + tax
This is if you are under HSDPA coverage.In 3G only areas, Celcom allows even more savings by going for the RM68 package instead.

3) Even halt/suspend your service for a few months which saves you even more.If you travel a lot or you're on the move buying a modem is still the best option.

4) Another thing to consider is Maxis claims that the USB modem you rent is future proof and you're given a replacement if it fails.But think of it this way, if your modem is still working after 18months, a new model comes out and you ask for a new replacement, will they replace it for you even though it still works with your package?

5)Maxis is smart to rent out modems to further keep you with them.They know that if they rent out customized modem, very likely you would stay with them with the contracts and fixed settings in place. That will secure them with 18/24months of commitment with a steady flow of revenue.

6)Someone asked about whether its 18months or 24 months.The answer is if you take up the HP Laptop offer, it's 24 months.Regular service contract is only 18mths.They may chg. their contracts for new subscribers in the future leaving the older customers frustrated.You never know.

7) Given a few months from now, the price of the modems will drop even further to somewhere below RM500, there might be new modems being introduced too.So why the lock urself with a near 2 years contract?
More 3G service providers will emerge soon..

Unnamed,

It makes sense that they'll replace your modem if it gets damaged(natural cause) only if your modem is fully on rental basis(owned by Maxis).This way you'll be replaced with a new one as long as you're subscribing to their Maxis Broadband service.

But there's an exception with their replacement policy.It's states clearly that they will replace it one on one if it's due to manufacturing defects or natural causes.If they find that you lose it, damage it on purpose for an exchange or the cause is done by human you're most likely to be charged penalty for replacement/repair.

So to answer your question, after 18 months will it be mine?a NO is your answer.This is not a rent and eventually own a modem scheme.Not like Izzi's iBurst scheme where you pay for the modem upfront with your credit card and settle it in installment plan.

Hi mac.tay, I understand that you're a reseller/agent for Maxis Broadband.Your commitment to the company is just probably for short term and your duty is to help them sell as many lines as you can throughout the whole period of the PC Fair as agreed upon.Understanding this, whatever happens after this is not your responsibility to follow up if customer complains about their services.

It is so unethical of Maxis to abandon their customers this fast and alter their service agreement as agreed upon their customers to secure their own advantages at this time when the PC Fair has just ended.Their main purpose in the beginning was to sign up as many customers as they could during this period so that they could tie them up for the next 18-24months.With the rate of your customers abandoning their lines, the number of modems return we'll just see how Maxis is going to break even with the expansion they are about to commit.With the number of modems returned they are already bleeding, how are they supposed to continue upgrading their international links.

Didn't I told you all that the Anaconda was not being straight forward all this time?

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Added on December 19, 2007, 2:16 pmThe is a last minute attempt and a preemptive planned out FYI. Maxis's main objective initially was to sign up as many lines as they could as you've seen the aggressiveness of their booth setups during the PC Fair.They need to cover cost and break even.How do you think they could possibly do that without some "clean" tactics?They didn't knew that customers were all just taking their lines up and returning their modem the next few days.As agreed by their vendors, once the modems are given out/used they are considered sold.Only way to reuse them is to refurbish and repush it to new customers.

I have news that these refurbished modems will be sold at around RM400 by Maxis Broadband to corporate customers very soon.Yes option to BYO(buy your own) modem.It'll end up as those modems you see in auction sites like Lelong/Ebay with Vodafone and T-Mobile logos on them being sold with option to unlock them.

This post has been edited by Kukumalu: Dec 19 2007, 02:21 PM

Tell you guys a trick.

Maxis allows you to suspend your account for 3 months without incurring any charges which at the end of it your line will get terminated.

There's no clause in their contract which disallows this and to those who are currently tied with their contracts you can request for the suspension of your account for a max of 3 months and resume it before your line gets terminated.

Remember, that it's very important that you resume it right before the 3 months period from the start day of suspension to avoid your account from being terminated.That's when they'll incur the penalty in your next bill for the remaining months if you don't reactivate your account again.

Now here's the trick:

Suspend your line for near 3months and resume it again for like say 1 month then after that suspend it once again for another 3 months.

3 months of suspension - 1 month of use - 3 months of suspension - 1 month of use..
That way you only need to pay for 3 months in a year.

This does not apply to their notebook offers though as you're being charged directly to your credit card for the whole sum instead.

This technique is applicable to their myMaxis phone deals too.

Of course as JWCheah said, must be good at making up stories better than the indians so that they'll do the suspension for you.
Better still you can also do it over the phone to their call centres.

Tell them that you're going overseas for short periods of time.

Telling you this, they may change their contract in the future.So be wise not to fall into it again and the potential subscribers, think twice before putting the dot on the contract.

This post has been edited by Kukumalu: Jan 15 2008, 07:46 AM

Hi, I would like to point out that it's your right to suspend your line at your wish for a max of 3 months and resume it once again.

Don't let their consultants tell you otherwise.Insist that you want the suspension, they can't say no, if they tell you that talk to their manager or make some noise/scene.

You need not tell big grandfather stories to them as there's no clause in the agreement which says you cannot.All you need is to tell them that you're going overseas for short period of time or you will not be able to use the service for a month or 2.

2 ways you can do it:

1) Walk in to their centres and do it on the spot.This method you need just to fill in a easy form and sign it.

2)The account holder can also call their cust care line and request to suspend their lines without filling any forms (easier method)

You would only need to provide things like death certs or police report if you want extended suspension periods like half a year.

Trick:
<Suspend Line(Max 3 months)> - <Resume Line for 1 month> - <Suspend Line(Max 3 months)> - <Resume Line for 1 month>...

This chain method allows you to pay only for a few months in a year without penalties for early disconnection.

This post has been edited by Kukumalu: Jan 17 2008, 12:22 AM

Maxis will be coming out with a new wireless modem which supports wifi in a few weeks time to refresh their sales once again.

Are you a Maxis BB reseller?

Saw you in the other thread contacting someone to recommend him some BB package.
http://forum.lowyat.net/topic/616442

Did you know that the few weeks is 12 weeks to be exact(3 months)?

Maxis will be launching a new USB HSDPA Wireless modem soon.

Exact model:
Huawei E960 HSDPA Wireless Gateway(no HSUPA support).
It comes built in with 4 port switch, a wireless access point and a HSDPA modem built in.
Supports HSDPA/UMTS 2100
Supports GSM/GPRS/EDGE 850/900/1800/1900 MHz
WLAN access point: maximum of 32 users
Also supports voice services with a built in RJ-11 telephone port.

Forcing it on the customers and tying them with 18 months iron chain, if not they won't acknowledge your sales?That's a nice treatment for you MEPs.

They are actually feeling the pressure now.Once TMnet launches mainstream 10mbps ADSL2+ and VDSL2 to their subscribers, with new 3G entries like DiGi 3G and Umobile, the snakes will start pissin in their pants.No more tongue twisting excuses.

That is the Huawei Wireless Gateway which I have informed everyone earlier even as far as 20 pages back on this topic itself.Anyway it's old stuff back dated since 2007.

http://forum.lowyat.net/topic/535185/+1180
Jan 20 2008, 11:25 PM

http://forum.lowyat.net/topic/535185/+1320
Jan 31 2008, 03:19 PM

The E270 is better as it supports HSUPA for your future needs.

This post has been edited by Kukumalu: Feb 22 2008, 11:39 PM

Can but are you willing to pay over RM150 for a laughable 3.6mbps connection and get your 18months contract renewed?

Wrong thread to post your Streamyx rant!

I am posting on a 1mb Streamyx now and my speed test shows that I'm getting on average 1250-1300kbps on downloads with uploads averaging between 350-400kbps.

For your case, it could very well be your port being faulty, your computer being full of trojan ad-wares or your computer is too slow to accommodate a broadband connection.

The Streamyx problem is already solved in most areas now.Indirectly, they have no choice partly because of the upcoming elections which they need to upkeep the reputation of some parties.

Your posting of Streamyx issues here makes it curious for everyone because it makes your points more of indirect downplaying of others more than asking for help.If you're sincere please continue your connection issues in some other relevant thread instead.

You'll surely regret it after switching from a wired connection to a wireless one.

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Added on February 27, 2008, 9:29 pmFor pings in excess of 500ms?

You have to be joking!
Even ping rates above 100ms is already considered bad.

The recommended response time should be less than 100ms and ideally, you should have your first hop less than 50ms to the nearest gateway.

As a comparison a fiber connection should bring your ping rates to single digit results like 5ms-1ms similar to the network setup in cyber cafes or your home wired network.

A good DSL connection should get you around 30-40ms to your first hop or a local site.

This kind of results will never be achieved on a HSDPA connection in operation because wireless connections are cursed with high ping rates.

This post has been edited by Kukumalu: Feb 27 2008, 09:29 PM

My dsl connection allows me to leave my pc on with downloads continuing for days without reboot.Can Maxis BB do that?It's only a USB powered modem which stability can be quite an issue.You have also not taken account for the response time issue.

Competitor Celcom has launch their bundle package with Streamyx + Celcom BB for only RM108.

You're sharing a 1mbps connection with 4 users at the same time?That's the big issue.
But you surely can't complain because RM77/4 = each only paying about RM19?
Your monthly bills is sure to rise tremendously if you opt for Maxis BB and you won't be that satisfied either because don't expect a 3mbps connection out of the 5 folds more that you're going to pay for.Also you're going to get tied with a dog chain for the next 18 months.

Those results were highly superficial.You've either tested it with a trial site which is not open yet for public use or the speed is just burst speed for a short period of time.Such speeds is doubtful for HSDPA networks unless they were performed in strict lab conditions.The ping rates are unbelievably consistent for a wireless connection.

Could you show us a network performance chart over a period of an hour or longer with such consistent speeds?Mind telling us where were the locations you made these tests?