i just got my maxisbb yesterday...i got the Advanced 640 package...with the ZTE MF600 modem....

setup was easy and practically need to do nothing except for plugging in the power and sim card...

i noticed something very annoying which has creeped up on me by the 3rd hour of use...

i noticed everytime it disconnects or changes ip due to the changing of service HSDPA -> UMTS and back will cause the connection to fail unless i open a browser and browse to any sites... which will then automatically redirect me to the www.maxis.com.my/maxisbb

this is annoying for 2 reasons...

1) i need to access a site for my work which i think is developed in .NET, sometimes i need to spend some time on a single page for long enough for the modem to either think i am idle(changing the service back to UMTS or EDGE) or it disconnected for some reasons which i won't know... then when i click submit to save the changes i made the page redirects to www.maxis.com.my/maxisbb and all my changes are lost because my session with the site is dead and the site thinks i am another user as i gotten a different ip address and asks me to login again...which is frustrating...

2) i sometimes need to download some large files (not bt, eithe FTP or HTTP).. i leave them mostly unattended in my download manager as it sometimes take 2 or 3 hours to download a single file... when a disconnection or ip change happens... all the downloads queed in the download manager gets stuck until i access any web sites...

so i downloaded a little application named Connection Keeper 7.2
Connection Keeper 7.2

this application will simulate the opening of a web page (site you specify) on an intervalin trying to fool your modem to think that there is actually someone behind the computer... the only thing is that you'll need to install this on whicever computer that is opened for most of the time...this however still does not solve my first problem... it only resolves my problem of the downloads getting stucked....

i thought to resolve the first problem partly was to set the modem to only acquire WCDMA connection only... but in the modem... the options are grayed... are we supposed to be able to change that setting? i hope maxis could give us more options to play with in the modem like the DHCP settings and stuff....

does anyone has any better tricks than my shitty solution?


This is the details on my modem

Wireless Network InformationNetwork Provider maxis
Network Type HSDPA
RSSI -74 dBm
RSCP -78 dBm
Ec/Io -4 dB
Cell ID Dec:46112 Hex:0xb420
LAC Code 502 12 Dec1:12000 Dec2:46224 Hex:0x2e 0xe0

Modem InformationIMEI 351826010841917
Control and route module software version MACRP670M1V1.0.0B04
Wireless access module software version MAWAP670M1V1.0.0B04
Hardware version P670M1-2.0

Data Statistics Connection Status Connected
Total Data Recv 205.31MB
Total Data Sent 4.39 MB 3

according to previous post by Prasys...i think my RSSI is not very good in comparison...what is the optimum to achieve? i tried moving it around the house and it is only +_ 2 or 3 difference as i got this details from putting the modem at the window...

my speedtest at Maxis was very inconsistent... ranging from 200++ kbps to 400++kbps

speedtest.net was however better compared to maxis speedtest

i got about 400-500kbps DL and 40-50kbps UL with the preffered location
i faired better with CyberJaya location with achieving more consistent results at around 550kbps +_ DL and close to 55kbps and sometimes peaking at 60kbps UL

other than this... i also tried my personal benchmark which is to download a driver from nvidia.com which i got about 60++ KBps...which i think is fair considering the maximum achievable speed for the 640kbps package is only 80KBps... i am not that far off... slow DL speed with some other sites could most probably be cause by the extra hops it takes through other countries compared to other ISPs... however this is just my speculation... as i dun have a TM line with me at the time of posting...

Maxis only specified their DL speed.. i wonder what is their UL speed officially? I asked the agent and he wasn't very convincing in his answer...

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Added on January 6, 2008, 2:17 pmi think he just goes to every thread that has the title maxis broadband and make a post there no mather it is filled with complaints or happy results from users... i don't think he ever even bothered to read through the thread... and as an agent... isn't he supposed to help out with some queries???

and the kicker is... why is he posting to promote maxisbb in threads like this when the users already has maxisbb and some are even thinking of abandoning it

This post has been edited by butthead: Jan 6 2008, 02:20 PM

Hi Prasys,

Thanks for the info... have made the changes as soon as i saw it , especially the report sending (i don't want them to know either)

Just out of curiousity, does forcing it to choose only WCDMA make it stick to only HSDPA? or will it still switch around HSPDA, EDGE and UMTS when i am idle?

Anyways, thanks a heap for the steps and i'll monitor over the next few days and report back

My speedtest.net results after changing the settings... 3 tries on each KL and CyberJaya and 1 on New York

Kuala Lumpur




CyberJaya




New York


My previous Tests on the 5th of Jan 2008 (for comparison)

50kbps is a bit slow isn't it ... especially for BTers....

i'll try to get some tracert results of a simillar address from my office and compare it with the maxis tracert...

i have been monitoring for the past few hours... it seems everything is fine.. i don't know if it is the settings that gave the changes or the Connection Keeper application that made the change... anyways... my downloads in my download manager just continues running for the past few hours...

i hope maxis considers to get rid of the initial redirection to the www.maixs.com.my/maxisbb...

it seriously is frustrating at times when it just redirects only once every re-connection... and if no connection is made, no data is passed through....i wonder what is the logic behind this???

ohhh... so they're trying to make 20% or their resource to serve 100% of their customer lar... so to say...

anyways... if they are promoting this as a unlimited broadband connection they should not do this : P at least try not to lar...

if you don't mind about the 18 months contract... you get 1 months of free usage and then you get tied for the rest of the 17months... and the worst will come if you regret getting it after that...

remember... there is no such thing as a free lunch in this world...

speed wise is hard to say... as there is some negative and some positive feedbacks...

it is a bad thing that they actually do not let users get a 7 or 14 day trial with the initlal payments and a full refund if the user is not satisfied...

they used to do that with their old wireless broadband package and so does time webbit and also jaring's own wireless service if i am not wrong..

maybe too many people went back for a refund i guess...

haha... i think all the members here automatically assume that all members are males...

anyways... i think you should check out all the minor minor details of this and do not get conned into it... it'll be terribly not worth just for one month of usage.. and you have to get a 3G phone somemore since you do not have one...unless someone has accepted the offer before and comment on this...

yeap... agree with others...should be signal problem... are you using it in a high rise building? i tried the E220 and had no problems at home... not high rise... but in office it keeps disconnecting...

from my experience... after your connection there should be a pop up near the taskbar clock that says ".... Connected at 3.6Mbps" or in some cases "... Connected at 2xxKbps" which is EDGE i think... if you did not get 3.6Mbps you'lll most probably need to re-connect again as it will just get stuck to that speed like Prasys says...in some cases i went all the way to unplug the modem and re-connect again...

Prasys,

Just want to update on the settings that you told me to try. Can't be very sure about the results though. But in my case i think the changes are not very big. In terms in changes in speed (downloading) and also disconnection. But i do feel that initial browsing to a page is faster, this could be the effect of the DNS or maybe it is just psychological.

My plan of using the Connection Keeper failed also. It seems that in some cases of disconnection (i don't know which type of disconnection, my downloads totally stopped as i can't monitor as i was out for work yesterday). Even the Connection Keeper logs errors where it could not simulate browsing to a page. So my new resolution to this problem is to use a batch file which calls up intenet explorer and browse to a certain site (i.e. www.google.com) and then taskkill the iexplore.exe afterwards. Definitely not the perfect plan, but it should trick the damn modem into believing that i am actually there browsing the internet. I stuffed the batch file to run in the Scheduled Tasks for every 10 mins. Hope this stupid workaround works.

thanks... i included that in my script too... seems like my dumb workaround sort of work 75% percent of the time except for this morning when it just could not connect back for no reasons... even in the modem firmware page states disconnected and the service is EDGE... it was back up after several tries of switching it on and off...

but doesn't the modem redirects the first visit to any sites to the www.maxis.com.my/maxisbb after every disconnection? but the site is of another different IP add compared to yours...

anyways... it did the work for me and i think i am quite satisfied with it for now...

i think the results are not 100% accurate all the time...i got a 240+kbps upload this morning when i tested after my connection problem.. then the 2nd try went back to the usual 50+kbps...

what are you downloading? FTP, HTTP, BT, Other P2P?

any specific phone? or what phone were you using when you experienced this.... you sound like the phone became the antenna and signal booster for your USB modem

i thought BT does not really work on the Maxis BB... saw some post that it only works like from 1AM to 6AM in the morning... haven't tried it though...

i think the question you should ask yourself is... what do you intend to do with the connection? web surfing, gaming, downloading, BT or other P2P file sharing?

i think the members here will be able to help you in more details if you state your expected use for the service...

should be... never done it before... but saw it stated that you need to pay RM50... how long have you had your account... maybe there is some clause that states you can't transfer within the first and two months or something like that... they should provide a reason if they rejected your transfer...


from looking at the feedbacks... gaming seems like a no-no.. download in terms of p2p also a no-no except for 1am to 6am like JWCheah says...as far as HTTP and FTP downloads... i think can be considered OK providing your server has the adequate bandwidth to serve your connection and the route Maxis takes to reach your mentioned server is not too bad...


torrentflux i presume? however i can't be sure about HTTP... have you tried sites like nvidia.com... i like to use this as a benchmark... i could get about 50 to 70KBps at best on my 640 package if i don't run anything else concurrently...

many factors can affect this from the amount of hops it takes to reach your server or maybe the download server could not give you that much speed for your downloads...

have you done comparisons on the same files with other MaxisBB users and other broadband services... same file would be preferred and try to compare and see if there is much speed differences... if there is then it is a problem with your MaxisBB service... if there isn't then the problem lies with the source where the file is...

no you're wrong... it states at least 1 months prior written notice... so you should have done it right after you passed your 16 months of usage...and to be ultra safe, you should send them an e-mail with the scanned written mail, written mail, and also hand deliver a copy of the written mail to the KLCC Maxis Centre to make sure they receive it one way or another...

the auto renewal is a stupid agreement... it's like forcefully putting people into deep shit...i think they should get rid of it... i don't mind having it for my fixed deposits... but not this definitely...either that or they'll get loads of complaints...


yeah i agree... i think no one has pass the 18 month marker yet... sometime soon, some lucky fella will be so happy when he can finally terminate his maxisbb after his 19 months of usage and suddenly goes WTF finding out that he has been auto renewed...


so what is the transfer thing for.. might as well your friend register a new one as he will for sure get another 18 months on contract for this (most probably)...


dammit...there is only 2 ways to this i think...

blackmail your way out of it... threaten by saying you are not going to pay for it if they don't let you terminate or transfer and keep the modem for however long the period is... you can't threaten to terminate your way out of it because you are trying to terminate, so just threaten not to pay and not to return their stuff... then just tear up the notification and lawyer letters as it comes... i believe they won't really send a real lawyer after you for this...

the other is to forge a fake death cert (not easy to do, ask some friends to photoshop or something)... i don't think they can do anything to a dead man right.. and i don't think they'll go through all the processes of verifying if the person is dead right? there is only a 10% chance that this will work...( i think )... and if it does work... maxis will suddenly find a lot of their subscribers dead


i mean if it is an upgrade or downgrade i think it is acceptable for a contract renewal (although it is not a very rightful way)... Astro and StreamyX does this also...

after further reading on the agreement (actually i just went through 10.x)... i was shocked...

10.3 The Customer shall not be entitled to terminate the Agreement at anytime and for any reason whatsoever ...blah blah blah... If the Agreement is terminated by the Customer for any reason whatsoever (save for termination pursuant to Clauses 10.8 or 17.1) or by Maxis pursuant to any of the situations specified in Clause 10.4 below prior to the expiry of the Initial Term, the Customer shall be liable to pay Maxis in full the Services Charges for the remainder of the Initial Term, as the case may be, ("Termination Sum") and all charges and amounts outstanding as at the date of termination including accrued interests .

WOW...

10.6 Maxis reserves the right to suspend or terminate a Customer who consistently uses the Service to download or upload extremely high data. For the avoidance of doubt, the Service is not designed for consistent or extremely heavy users, particularly using peer-to-peer applications constantly. There may be a very small number of the Customers who sign up for this Service who consistently use the network to the detriment of others.

another WOW...

maybe they should call it Maxis Dial Up from now on...why broadband?...luckily i found that they never used the word "unlimited" in any part of their site...

if i am not using high amounts of data (non-p2p, maybe youtuber or legally downloading paid MP3s or Movies) then why am i getting the maxisbb? might as well i just opt for TM dial up...i think the way they put it is that we'll give you a Bugatti Veyron but will cap the power output to just 80Bhp because you should not be having 1001Bhp and you are only allowed to drive 300KMs per month...WTH

now i am getting worried about the termination of my home voice plan... i am getting the feeling that it will not be easy to terminate and i have to appear at KLCC Maxis Centre's doorstep the second my six months is full.. and i have the feeling i'll be conned into paying additional RM15 for the 6th month...DAMMIT...

now i wonder why they never give us a printed copy of this agreement? too many pages to print...how do they expect someone without internet connection to see this before they register... and how do they expect people to know that this existed? it is hidden so deep that i am only able to find the link "Maxis Broadband Terms & Conditions and the General Terms and Conditions" under the Fair Usage Policy page under the packages... maybe i am wrong or i am just stupid...

...it seems like we're getting suckered into a lifetime of misery... just hope they keep their services good as promised so that we find no excuses to terminate...

This post has been edited by butthead: Jan 15 2008, 11:29 AM

i don't think you'll get charged for going over 3GB/month lar... every bloke will sure hit at leat 3GB per monht one.. unless he get one and leave it at home to gather dust... with the technology and the interactivity of the internet this days... 3GB is nothing... just try to just surf lowyat.net only and see how much data goes through your adapter? it'll amaze you how each banner, emoticon and avatar can costs you in data cost...

Maxis is not using their head when they set the 3GB/Month rule... i don't think they ever dare to make a move at charging people for excessive usage... if not there will be a big public outbreak on this issue and they end up losing more than half their customers...whether they enforce the contract or not...agree?

i don't believe anyone achieved 3.6Mbps before... even in a 3G covered spot...

how sucky is it for you i have no idea... as far as i am concerned.. i am still OK with the service with no major complaints... just a bit unhappy with their agreements and contracts...

i do agree with you on the point of doing internet banking and such web applications that is based on sessions... it could be troublesome if you stay on a single page for too long at times...

as for celcom.. not sure what they offer... but no one will ever know by just looking at the surface.. somone will definitely have to be the guinea pig to try and experience the pains first then we can compare both of this services...

all in all.. it is fair to say both of this service is not going to be suitable for gamers and BTers...

and i don't get what is the difference between the RM138 and the RM98, RM78 and RM68 package other than the speed and for the rental of the modem...what the maxis guys told me is that the price we see is actually a combination of a base package price for 384, 640 or 3.6Mbps and then on top of it is added another rental price and the USB modem is actually the most costly to rent...

"Celcom reserves the right to release customer information pursuant to any copyright (and/or intellectual property right) infringement if it is required to do so by any law, regulatory body or court of law."

wow.. this scares all the P2Pers off... that means if the act to catch the illegal downloaders come into power... all of the P2Pers can get backstabbed and given up by celcom legally

if you remember the napster case in the US where they actually wanted to prosecute a list of people in the states... their ISP actually have to go into court with whatever authority in power who was deciding to prosecute this people...the ISPs had to defend them (the clients ) as this was their private information that there were being asked surrendered to the authorities...

i wonder if Maxis has this clause?

anyways... .not to say anything..but we are all law abiding citizens aren't we

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Added on January 15, 2008, 6:27 pmhaha... i think this will be the best you can ever get to... heard they say the unlimited 3G service on our mobile phones are actually even better than maxissbb... but then it is 2 expensive to try as i dun have a 3G cell and even if i buy one... i'll have to leave it at home for internet conn... which is a waste...

i thought the home packages are supposedly "mobile" too... it comes with some sort of crappy battery... so that you can travel around with the big piece of plastic that you can show off to your frens...anywas... i thrown the battery out after 3 hours of getting it as it was so hot i thought it was going to melt through the modem and my desk and straight down sending earth into doomsday...

anyways... as far as for HTTP and FTP downloads.. i have a stupid way to make the connection stay active for as long as possible until it decidedly decides to kill itself and redial...hence so far no issues for me...i already accepted the fact that p2p is not going to work when i got the conn... so i was quite OK with the fact that p2p does not work.. i just did not know the agreement was that bad till today...

This post has been edited by butthead: Jan 15 2008, 06:27 PM

then the government can consider recollecting back more lands to build more jailhouses as i believe most of us are sinners and will soon be kicked into prison or sentenced to death for owning too much illegal contents downloading from the internet...even a 40 year old uncle know how to P2P nowadays... "Astro on Demand my @s the uncle says"...

then we can come up with a new campagin called "P2P Kills" or "P2P! Tak Nak!"

think i am getting more and more sorry

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Added on January 15, 2008, 6:44 pmi think juno had the problem where his modem went down to EDGE on idle as he stayed on a page for too long...then when he clicked on to continue the connection went back to HSDPA but it was a re-connection rather than a change of service and the worst is the public IP changes and his session got terminated on the server side of the banking system...i had this problem too when i started out doing work for my office...

This post has been edited by butthead: Jan 15 2008, 06:44 PM

err.. your 2nd name is a tongue twister... i wonder how is it pronounced?


haha... talk about small letterings... now it is small lettering and also hidden hyperlinks... die lar our future... we'll get into deep shit just for nothing... we better start clicking on every pixel of any page before applying for anything in the future...


it's okay... it proves that we commoners just fallen into Celcom's trap...

definitely... i think I2GO is better too... from my understanding and reading of others feedbacks... supposedly the old 3G datacards are quite good too... my colleague told me he can BT and reach speeds up to 50KBps... 20-30KBps is about the average with a good torrent...but need to spend RM1200 or is it RM2000 to buy the damn card and need to buy another PCMCIA slot PCI card for my desktop somemore..

wow... out of my range... and furthermore... i am not a mobile user

yeah... it was back sometime late this morning... maybe it got knocked off the grid for a while or something...

but speed terribly slow yesterday.... i was only managing a slow sub 200kbps without anything else running on my other computers...


except for the disconnection issues... he is getting 1.28Mbps... i don't understand why did he complained about the 1.28Mbps... Maxis only said it is capable of 3.6Mbps but never guaranteed it...

so... you mean it is exclusive for you as well... the speed i mean...

then your speed might be due to the severely poor connections this few days... it just happened that it burst up all of a sudden... normally what i do is i watch the traffic going through my network adapter of my task manager when i do my speedtest runs. This is to ensure that there is no difference too big from the speedtest site. I found that sometimes speedtest peaks more than what my task manager shows.

200Kbps or 200KBps? if 200KBps is too much ler...i tak tahan adi... must complaint

haha... so next time you just opt to buy up the resellers sim card lar... or offer them some sum + RM50 transfer fee... sure guarantee fast in that case..

then if they don't take the initiatives, we must proceed with preassuring them to do so... complaint everywhere... the more public the better... preassure them to make a move to better their services...

speedtest.net was unaccessible this morning too...

the site that loaded up the fastest was www.tm.net.my on a maxis broadband