QUOTE(sui @ Jan 14 2008, 03:16 PM)
is this true?
10. TERMS AND TERMINATION
10.1 The Agreement shall commence on the Service Commencement Date and continues for a period of eighteen (18) months ("Initial Term"). Upon the expiry of the Initial Term, the Agreement shall
automatically extend for further eighteen (18) months term (each term called "Renewal Term") unless Maxis or the Customer gives at least one (1) months prior written notice to the other party of its intention not to renew the Agreement for the subsequent term.
http://www.maxis.com.my/personal/general/t...isbroadband.aspso after 17 months and if i dont inform them that i dont want to continue the service i will automatically get another 18 months of nightmare?
no you're wrong... it states at least 1 months prior written notice... so you should have done it right after you passed your 16 months of usage...and to be ultra safe, you should send them an e-mail with the scanned written mail, written mail, and also hand deliver a copy of the written mail to the KLCC Maxis Centre to make sure they receive it one way or another...
the auto renewal is a stupid agreement... it's like forcefully putting people into deep shit...i think they should get rid of it... i don't mind having it for my fixed deposits... but not this definitely...either that or they'll get loads of complaints...
QUOTE(JWCheah @ Jan 14 2008, 03:52 PM)
Good point.... at the moment, the ppl experiencing this is still very small or none at all considering batch#1 ppl signup in Feb/Mar2007 so soon, u should be seeing some screaming in this forum if MAxis persist in implementing the above...... wish them luck....
yeah i agree... i think no one has pass the 18 month marker yet... sometime soon, some lucky fella will be so happy when he can finally terminate his maxisbb after his 19 months of usage and suddenly goes WTF finding out that he has been auto renewed...
QUOTE(sui @ Jan 15 2008, 01:44 AM)
ya, i did went to the maxis centre in taman tun dr ismail with my friend
but the staff just rejected me with the reason "still under contract" & "my senior told me"
then i ask them again la i see other ppl also can transfer and she reply the same shit, since i cant argue with anything so i just came home to study the contract, i cant even find anything regarding transfering ownership link with 18 months contract
im going back to try if still cant then go KLCC? do u have anyone to refer to
so what is the transfer thing for.. might as well your friend register a new one as he will for sure get another 18 months on contract for this (most probably)...
QUOTE(Kukumalu @ Jan 15 2008, 07:44 AM)
Tell you guys a trick.
Maxis allows you to suspend your account for 3 months without incurring any charges which at the end of it your line will get terminated.
There's no clause in their contract which disallows this and to those who are currently tied with their contracts you can request for the suspension of your account for a max of 3 months and resume it before your line gets terminated.
Remember, that it's very important that you resume it right before the 3 months period from the start day of suspension to avoid your account from being terminated.That's when they'll incur the penalty in your next bill for the remaining months if you don't reactivate your account again.
Now here's the trick:
Suspend your line for near 3months and resume it again for like say 1 month then after that suspend it once again for another 3 months.
3 months of suspension - 1 month of use - 3 months of suspension - 1 month of use..
That way you only need to pay for 3 months in a year.
This does not apply to their notebook offers though as you're being charged directly to your credit card for the whole sum instead.
This technique is applicable to their myMaxis phone deals too.
Of course as JWCheah said, must be good at making up stories better than the indians so that they'll do the suspension for you.
Better still you can also do it over the phone to their call centres.
Tell them that you're going overseas for short periods of time.
Telling you this, they may change their contract in the future.So be wise not to fall into it again and the potential subscribers, think twice before putting the dot on the contract.
dammit...there is only 2 ways to this i think...
blackmail your way out of it... threaten by saying you are not going to pay for it if they don't let you terminate or transfer and keep the modem for however long the period is... you can't threaten to terminate your way out of it because you are trying to terminate, so just threaten not to pay and not to return their stuff... then just tear up the notification and lawyer letters as it comes... i believe they won't really send a real lawyer after you for this...
the other is to forge a fake death cert (not easy to do, ask some friends to photoshop or something)... i don't think they can do anything to a dead man right.. and i don't think they'll go through all the processes of verifying if the person is dead right? there is only a 10% chance that this will work...( i think )... and if it does work... maxis will suddenly find a lot of their subscribers dead
QUOTE(lj0000 @ Jan 15 2008, 09:24 AM)
called up maxis to ask about upgrading to 78 package.. they say if want to upgrade have to renew contract 18 month again

how come maxis can be like tat. change contract suka suka without informing user. Now i regret i dint print out the original term and condition.
sommore, i was told my contract is automatically renewed to 18+6 months because i terminated the homevoice! i terminated homevoice 6 month after i first subscribe, as instructed. but now it meant i have to stick to maxis for another 6 months!
guys. do terminate ur homevoice immediately. not after 6 months!
i mean if it is an upgrade or downgrade i think it is acceptable for a contract renewal (although it is not a very rightful way)... Astro and StreamyX does this also...
after further reading on the agreement (actually i just went through 10.x)... i was shocked...
10.3 The Customer shall not be entitled to terminate the Agreement at anytime and for any reason whatsoever ...blah blah blah... If the Agreement is terminated by the Customer for any reason whatsoever (save for termination pursuant to Clauses 10.8 or 17.1) or by Maxis pursuant to any of the situations specified in Clause 10.4 below prior to the expiry of the Initial Term, the Customer shall be
liable to pay Maxis in full the Services Charges for the remainder of the Initial Term, as the case may be, ("Termination Sum") and all charges and amounts outstanding as at the date of termination including
accrued interests 
.
WOW...
10.6 Maxis reserves the right to suspend or terminate a Customer who consistently uses the
Service to download or upload extremely high data. For the avoidance of doubt, the
Service is not designed for consistent or extremely heavy users, particularly using peer-to-peer applications constantly.
There may be a very small number of the Customers who sign up for this Service who consistently use the network to the detriment of others.
another WOW...
maybe they should call it Maxis Dial Up from now on...why broadband?...luckily i found that they never used the word "unlimited" in any part of their site...
if i am not using high amounts of data (non-p2p, maybe youtuber or legally downloading paid MP3s or Movies) then why am i getting the maxisbb? might as well i just opt for TM dial up...i think the way they put it is that we'll give you a Bugatti Veyron but will cap the power output to just 80Bhp because you should not be having 1001Bhp and you are only allowed to drive 300KMs per month...WTH
now i am getting worried about the termination of my home voice plan... i am getting the feeling that it will not be easy to terminate and i have to appear at KLCC Maxis Centre's doorstep the second my six months is full.. and i have the feeling i'll be conned into paying additional RM15 for the 6th month...DAMMIT...
now i wonder why they never give us a printed copy of this agreement? too many pages to print...how do they expect someone without internet connection to see this before they register... and how do they expect people to know that this existed? it is hidden so deep that i am only able to find the link "Maxis Broadband Terms & Conditions and the General Terms and Conditions" under the Fair Usage Policy page under the packages... maybe i am wrong or i am just stupid...
...it seems like we're getting suckered into a lifetime of misery... just hope they keep their services good as promised so that we find no excuses to terminate...
This post has been edited by butthead: Jan 15 2008, 11:29 AM