Rang 100 and is given one option to upgrade to 100Mbps with a new Unifi box and maintain Ultimate pack for additional RM10 i.e. Rm159 monthly.

Unifi box will be couriered for free, otherwise if TM technician installs it there will be RM80 one time charge in the next bill.

This trick doesn't work for me

which browser r u using?
firefox seems not working
if chrome fails, clear cache and cookies?

Reported to TM? They can't solve?

If they can't solve... I don't think anyone else is in better position to solve

If single incident or suddenly I also faced before

Apparently the IP I was connected to can't access unifi.com.my (Funniest thing, unifi own connection is blocked from accessing unifi own official website)

Not worth it unless you really need the Unifi TV.

With Ultimate, I hardly watch anything but Disney+ Hotstar is a bonus. Aside, I have Netflix subscription

Astro Fibre is also another option. But knowing Astro, customer services is no better than TM.

Just to trying to workaround which combo will be the cheapest:

100Mbps broadband, Netflix, Disney+ Hotstar. Plus Astro Ria is a nice to have.

It was shown on service request details after the Live chat to confirm whether it was RM69 perpetual & no contract, but only for a day, after that the details not shown.

Did anyone received this thru SMS? Got it just now. Am wondering if my current package is Ruby Plus pack(promo) at RM30 per mth, then if I take up their offer... will my ultimate package charged at RM30?

Did anyone received this thru SMS? Got it just now. Am wondering if my current package is Ruby Plus pack(promo) at RM30 per mth, then if I take up their offer... will my ultimate package charged at RM30?

How come your screenshot shows this another UI way to presentation, with the appended sentences? The one I accessed in the Unifi Portal at home/selfcare.unifi.com.my it shows something like this for a Order Request:-

Service Details:-

Plan:
unifi 30Mbps - Exclusive Promo
Tenure:
24 months

Broadband Plan

Commitment Period - 1BB

High Speed Internet - Residential - 30Mbps me

Promo Discount 12 Months

Promo Discount RM20

Wi-Fi (RG)

Wi-Fi (RG) Device Charge

Telephone
Residential Voice Basic - 1BB

Standard Offering Allow All

Voice - Call Line Identification Presentation (CLIP)

Voice - Do Not Disturb

-------------------------------------------------------------------------
This was supposed to be the same RRB MTU offer processing, it actually stands for Riang Raya something, Migrate To Unifi as you said RM69 Perpetually, however this Request Order was done by an agent who promised the RRB MTU offer to migrate Streamyx (Unifi Lite) to Unifi30mbps RM69 perpetually under this RRB MTU Offer, but the order request was keyed in with another set of plan without customer knowledge which is NOT the RRB MTU 69 perpertual plan. Hence it was cancelled and a complaint lodged for the sneaky agent who did this unspeakable conmanship.

Can anyone elaborate what are those major abbrev in the order?
What is 1BB, Wi-Fi (RG) Device Charge, Wi-Fi (RG),
Standard Offering Allow All, Voice - Call Line Identification Presentation (CLIP), Voice - Do Not Disturb.

Basically this ORDER shows that the plan is contracted for 24 months against early termination, with the RM20 discount (RM69) only lasting for 12 months isnt it? This is not RRB MTU RM69 Perpetual at all, correct?

My order was exactly the same, 24 months contract and RM69 for 12 months, that was why i called 100 and Live chat to confirm, both confirmed no contract and RM69 perpetual.

RG - Router Gateway i think

So your Service Request Details that thing which shows the RRB MTU Perpetual with whole lot of appended texts is something you can click near the Order Request to see that? Is it there's a special tab that appears for a while in your case and then the tab disappeared?

It was under My Activites - service request - track ticket (since i Live Chat to reconfirm), for one day only when I clicked the track ticket button, it showed the details, but now, it just showed Closed.

So I guess this screenshot is your only proof of the deal eh? If the payment invoice don't think it will reflect ther?

more than enough for 2 old folk
i didnt see any perpetual wording in the account, i also wonder is it perpetual

How come your screenshot shows this another UI way to presentation, with the appended sentences? The one I accessed in the Unifi Portal at home/selfcare.unifi.com.my it shows something like this for a Order Request:-


This was supposed to be the same RRB MTU offer processing, it actually stands for Riang Raya something, Migrate To Unifi as you said RM69 Perpetually, however this Request Order was done by an agent who promised the RRB MTU offer to migrate Streamyx (Unifi Lite) to Unifi30mbps RM69 perpetually under this RRB MTU Offer, but the order request was keyed in with another set of plan without customer knowledge which is NOT the RRB MTU 69 perpertual plan.

Basically this order shows that the plan is contracted for 24 months against early termination, with the RM20 discount (RM69) only lasting for 12 months isnt it?

Can anyone elaborate what are those major abbrev in the order?

Right

Unless your parents are kaki streamer, gamer, downloader

If not, WhatsApp, FB, 4D and watching IPTV... more than enough
Right this is the part that determine the discount

Promo Discount 12 Months

Promo Discount RM20

Last time there are two matches, Promo Discount 24 Months or Promo Discount Perpetual

Hi all. my bill got increase by rm2 is this normal?