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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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LostAndFound
post Mar 14 2022, 10:50 AM

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Just a reminder, no need to post to subscribe, can just click 'options' and 'track this topic'
LostAndFound
post Mar 15 2022, 08:28 AM

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QUOTE(myrancid @ Mar 15 2022, 06:55 AM)
I got 1 month free trial 300 to 500mbps, very impressive loading speed.
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Probably placebo effect kot, don't think any website will have a visible difference in loading speed. At most you will see your video player bar move faster only. 300 Mbps also won't buffer for any video on youtube for example (except for routing issues etc. but that would affect 500 Mbps as well).

And of course Steam downloads etc. is where you can really see the diff.
LostAndFound
post Mar 29 2022, 09:25 AM

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QUOTE(petpenyubobo @ Mar 28 2022, 10:40 PM)
The whole bad idea is that you're stuck for the entire 2 years without able to switch to a better ISP if you're dissatisfied with the service. I know it's differs for individual preferences.
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How often do you switch your broadband service anyway? I've had this line for 10 years already, multiple times extend contract for discount/promo purpose. This isn't the same as phone telco where you may want to switch regularly.
LostAndFound
post Apr 2 2022, 02:00 PM

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QUOTE(PJng @ Apr 2 2022, 01:59 PM)
I just ignore it
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Not even claim against your bill?
LostAndFound
post May 17 2022, 03:36 PM

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So last week I found time to visit the TM office and request SWU discount for my RM139/300Mbps plan. No hassle, CS agent understood immediately (but still asked me whether I would like to up speed and/or do hypptv, both I said no need). They required technician to visit to 'check', technician was very friendly when I requested they don't change anything cos I'm happy with my 3rd-party router, they just gave me their Fiberhome router in a box for future use in case.

Just checked unifi website doesn't show my plan yet, but I think should be no issue. So can save RM10.60 monthly at the cost of 2 more years contract (+ free router).
LostAndFound
post May 19 2022, 05:39 PM

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QUOTE(XeactorZ @ May 19 2022, 05:22 PM)
How much you paying for 300mbps SWU package?

My contract ended last year, using 300mbps hmm.gif
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What has been reported so far is RM129 (prior to 6% tax) for 300mbps. RM10 discount, for those who were on promo rate from before PH time.

QUOTE(Yoooo @ May 19 2022, 05:37 PM)
how to get this SWU package?
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If contract expired, just walk in to TMPoint.
LostAndFound
post May 23 2022, 02:41 PM

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QUOTE(zwansh @ May 23 2022, 02:18 PM)
Only got promo for 100mbps users only? 300mbps user cannot change to 3oombps SWU package?
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Myself and some others are 300mbps and got 300mbps SWU package (effectively discount RM10 as most of us were on the RM139 package).
LostAndFound
post May 31 2022, 01:43 PM

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QUOTE(martmax @ May 31 2022, 12:40 PM)
With Ultimate, I hardly watch anything but Disney+ Hotstar is a bonus. Aside, I have Netflix subscription

Astro Fibre is also another option. But knowing Astro, customer services is no better than TM.

Just to trying to workaround which combo will be the cheapest:

100Mbps broadband, Netflix, Disney+ Hotstar. Plus Astro Ria is a nice to have.
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Hotstar is 54.9 for 3 month, less than RM20 a month. If that's all you watch, is ultimate worth it at 50 per month?
LostAndFound
post Jun 2 2022, 09:06 PM

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QUOTE(sinnlig @ Jun 2 2022, 05:33 PM)
Hey guys, I'm still on 100mbps rm139. Any tips to get an upgrade?
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Walk in to TM point, ask the CS about SWU promo. Ask what is the 300mbps price under SWU (without call, without STB/hypptv). If lucky you can get the RM129/300Mbps that some of us here have. No harm.
LostAndFound
post Jun 3 2022, 08:16 AM

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QUOTE(MyProLife @ Jun 3 2022, 02:18 AM)
the reason why you must go tm point is like that

if you just call cs only, tm assume you WILL still with TM for long time, tm will milk you as long as you with them, so they will not offer something like SWU

if you dare to go tm point AFTER contract expires, tm will assume you will move out to another provider. After all, you still MUST go to tm point to submit transfer request shall you really want to move out

this is why they preemptively give you SWU offer once you AT tm point, even for first time
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This is correct. What is easy for you they can also easily ignore. You physically at their shop harder to ignore.
LostAndFound
post Jun 16 2022, 08:31 AM

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WTH when I converted to SWU suddenly got Ruby Plus Pack added on. Anyone experienced this?
LostAndFound
post Jun 16 2022, 01:57 PM

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QUOTE(martmax @ Jun 16 2022, 10:46 AM)
got it where?

i'm now on 300Mbps broadband only. free channels are still accessible on playtv.unifi.com.my

but my old white hypptv box no longer works. anyone knows the workaround for the box to connect with Fibrehome router?
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Walk-in to Taipan TM office and ask for SWU. Specifically said don't want hypptv since I don't even have a TV. My old hypptv box from 10 years ago original install unifi been in my storeroom for more than half that time liao.

QUOTE(PJng @ Jun 16 2022, 11:10 AM)
I hope it sudden add back to me without charge, old box now only can play free channel
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If add without charge nvm, this one charging me RM30....

LostAndFound
post Jul 4 2022, 01:40 PM

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QUOTE(xxboxx @ Jul 3 2022, 11:39 AM)
Your one price so good already but still want to reduce. tongue.gif

I'm paying as much as you but only 300mbps and don't have HyppTV sad.gif
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If you qualify for SWU why not just do that? Just need to walk in to tmpoint and ask after all.
LostAndFound
post Jul 26 2022, 08:40 PM

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QUOTE(go626201 @ Jul 26 2022, 04:41 PM)
No idea why last month i use over 2tb dl usage... tongue.gif
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"No idea" haha... normally this means 'don't want to remember'.

If really no idea, better check if the machines in your house are infected, or if your wifi network got a leech.
LostAndFound
post Aug 16 2022, 09:13 AM

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QUOTE(kayroll @ Aug 16 2022, 08:36 AM)
Is it possible to attach 2 router from 1 modem. Mine was old fiberhome onu and got extra old dlink 850 cylinder router. Sorry not an it person ya  biggrin.gif
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Attach one router WAN port to the modem (this one needs the unifi user/pass for connection). Attach the 2nd router WAN port to one of the LAN ports of the first router (not the unifi port). This 2nd one is just a router, meaning it doesn't dial in, it just shares out the connection from the 1st one.

If confused, get a tech relative/friend to help you do, is quite easy. Just belanja them dinner.
LostAndFound
post Sep 17 2022, 10:41 AM

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QUOTE(vez @ Sep 16 2022, 04:20 PM)
where got turbo package want SWU sweat.gif

my turbo 500Mbps still cheap with Ultimate pack
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Why cannot? My Gobindh turboed account got SWU 129 per month ah.
LostAndFound
post Sep 17 2022, 11:24 AM

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QUOTE(YoungMan @ Sep 17 2022, 10:49 AM)
Not to say cannot. But most people already paying 129/159 for 500mbps or 800mbps. To get swu plan is not attractive anymore.
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'Most' people got 50 and 80 for more than that. The standard was RM149 for 30 RM179 for 50, same price maintained for 300/500.

In this thread we got some who manage to nego/get discounts from weird combinations of dropping hypptv etc. But definitely not 'most' people, because even RM139 for 300Mbps had lots of forumers complaining why they can't get....
LostAndFound
post Nov 16 2022, 02:13 PM

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QUOTE(MyProLife @ Nov 16 2022, 02:04 PM)
https://www.tp-link.com/us/support/faq/3075/

"Tp link covering their a** because too many complaints about speed from deco nodes"

All consumer mesh systems, including Deco nodes are designed solely for whole home coverage. Speed is not a guarantee because of physical limitations of wireless.

Welcome to enterprise AP world (tp link omada, HPE aruba, ubiquiti) if you feel dissatisfied with any consumer mesh ("whole home system")
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Any link/resource to learn more about enterprise AP (normally separate from router right?). I have software networkingn knowledge, but hardware very poor as my experience is with existing networks in various context.
LostAndFound
post Feb 3 2023, 08:26 AM

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QUOTE(coolguy99 @ Feb 3 2023, 06:22 AM)
Yes its 2023 and they still encourage people to use 30mbps internet...
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Vast majority of consumers won't use more than 30mbps even with multi-device. Heaviest bandwidth consumption (besides downloads) max at 5-8mbps for video or video calling per device.

Having fixed broadband even at 30mbps is still a huge upgrade over FUP-constrained mobile broadband or even worse copper line internet. The purpose is to expand to more/most households, if you want higher speeds for some reason then its okay to pay for it, you're not the target market.
LostAndFound
post Feb 7 2023, 10:05 AM

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QUOTE(Yoooo @ Feb 6 2023, 11:04 PM)
Dear All,

My ONU power adapter is spoiled, currently is using another power adapter for it. Can I get a replacement power adapter from TM?

Thank you.
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My experience - just walk in to TM center and ask, they will toss you one of the 'returned' adapters. Sometimes they will give you extra also, they have many sitting in some box there. Make sure to bring the ONU in so you can match it.

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