Hi, do u meant u get a new id@unifi after upgrading and pay only RM69 perpetual, and u kept the original phone number ? and u add STD20 at extra RM20 on the top of it? if that so, seem like a good deal for old adsl/vdsl users.
or u r using back ur old id@unifi (unifi lite user is also using unifi account) at cheap price, and they just simply upgrade your package and device from "Copper" to "fibre optic" one.

Thanks in advanced.

Ok. Just to confirm, once I change channel, will it affect other devices that work normal?

I guess I just trial and error.

It shouldn't affect anything. Just try it.

Yes, got new ID and kept the old phone #, so I am paying RM89 for 30Mbps with free 600 minutes calls.
The account number is new, starts with 10xxxxxxxx, old account D9xxxxxxxxxxx terminated.

Tried but still cannot.

Any other options?

This post has been edited by Kelvynlim: May 29 2022, 10:29 AM

From Device Manager, uninstall the network adapter, reboot laptop and let it reinstalls the driver.

anyone able to login to unifi web portal? already several days i try to login but getting same error

Will getting a new external WiFi connector help to solve this?

Not for me.

faced the same issue
instead of login from the main page, go to existing customer page and login from there

that fix it, thank you

Anyone facing slow download speed but normal ping & upload speed?

I only get 0.5/57 out of 300/50.

Location: Cyberjaya, Selangor.


Update: Things back to normal

This post has been edited by jacktiew: May 29 2022, 07:11 PM

Hi guys,

I am still on 30Mbps Super Value YEP 2019 with Ultimate pack, paying RM149 every month. What's the current SWU now suitable, looking for speed upgrade.

Thanks

What's STD20 and MTU?
What's the benefits of maintaining unifi ID vs new ID?

May I know where you can see this exact name,

"RRB MTU Campaign No Contract, Unifi 30Mbps -Exclusive Promo RM69 (Perpetual)"

Is that viewable on your Unifi Portal Account or they print your Order and shows this?

TM is up to their case by case offers again.

My dad's case was abit different.

1. Streamyx 4mbps user, upped to 8mbps during Gobind Singh's time.
2. Had to go TM point to remove the TV pack which serves no purpose but to profiteer TM.
3. Fiber finally arrives flat, proceeds to apply package Streamyx to Unifi 30mbps plan.
4. FAILED because the damn TM website keeps redirecting to new sign up.
5. Applied for 30mbps @RM89 but when installer came, was told it was upgraded to 100mbps @RM89 for life
6. Found out installer used someone else's ID at home router and modem + router was not the same serial number as on job sheet
7. Ding dong a few days and had to go TM point to settle #6.
8. Speed then got capped to 30mbps in early May
9. Argued with TM over the phone as bill shows 100mbps, installer and TM point counter says package is 100mbps but port is capped at 30mbps
10.Gave 3 option to TM, restore 100mbps@RM89 OR 30mbps@RM69 or allow no penalty termination
11.TM offer 30mbps@RM69 for 1st year, RM89 for 2nd year.

Will cancel and port out to Time after 24mths, stupid TM.

I have another account which I went to another TM point to get SWU300mbps, given the confirmation sheet but package on website didn't change after 2 mths. Speed still capped at 100mbps.

Gonna have another visit to sort this shit out.

STD20 is for free 600 minutes call per month. No benefit for maintaining old ID versus new ID, it is just the way how TM do the setup for your Unifi.

They are doing this case by case thing since ancient time. You think they dare offer stu plan to all people? You have to beg for it time and time again and it is all depend on luck.

Are you still using copper?

Name of plan is 100mbps. If the plan was 30mbps it should reflect 30
Refer to attachment.

If it was 30 day tril installer would have said so and I personally confirmed it was 100mbps for life at another TM point.
If it was made known that it was 30mbps@RM89 i would have ask my dad to cancel within 30 days and move to Time fiber.

Pay RM10 more and get 3x the speed.

SWU300mbps the lady gave us new case number, verified IC and said kontrak renew 2 tahun ya. I said OK.
But the unifi plan for that account is still showing Super Value YEP2019 till today. It has been 2 months liao.

Such is the efficiency of TM. Lies and inconsistent behaviour is their operation.




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