I’m facing issue to login my account on unifi website past two days. Any one facing the same issue?

Wanted to ask, all Streamyx migration to the Unifi Fiber mandates a new contract of 2 years?

Unifi Team said generally the IP address given under 30mbps don't have non-cgnat IP but we can request to it post-installation. This adhoc change trustable?

They didn't ask the phone back from you? how you get confirmation that it's perpetual and contractless? They have you a handout statement like Bank Loan contract with the TnC everything? Coz it seems they just mentioned it by word on phone and text message we not sure how to get the confirmation officially and non arbitrary way.

Did they call you for the campaign? I was called to upgrade to unifi 30Mbps without contract and perpetual but there was no call from technician at all to come and install after that. Also, can I know what is RRB MTU? Thanks

That weird, as far as I know all streamyx users who migrate to Unifi 30Mbps will be given a Unifi 30Mbps Exclusive Promo plan - RM 69 for 12 months only.

Do you have 600 minutes free local calls per month?

On the bolded part

No they no longer install FWS since like 2018 for my BTU relocation and also heard it from some other members here

The fiber optic that they pulled from the tiang will directly plugged into your BTU (Literally FTT"Modem")

"Reason" given: Lower signal if use FWS

Not sure if they reintroduced it later on tho

Hi, do u meant u get a new id@unifi after upgrading and pay only RM69 perpetual, and u kept the original phone number ? and u add STD20 at extra RM20 on the top of it? if that so, seem like a good deal for old adsl/vdsl users.
or u r using back ur old id@unifi (unifi lite user is also using unifi account) at cheap price, and they just simply upgrade your package and device from "Copper" to "fibre optic"  one.

Thanks in advanced.

Tried but still cannot.

Any other options?

May I know where you can see this exact name,

"RRB MTU Campaign No Contract, Unifi 30Mbps -Exclusive Promo RM69 (Perpetual)"

Is that viewable on your Unifi Portal Account or they print your Order  and shows this?

This is obtained through Unifi Portal website logged into your account is it?

How come your screenshot shows this another UI way to presentation, with the appended sentences? The one I accessed in the Unifi Portal at home/selfcare.unifi.com.my it shows something like this for a Order Request:-

Service Details:-

Plan:
unifi 30Mbps - Exclusive Promo
Tenure:
24 months

Broadband Plan

Commitment Period - 1BB

High Speed Internet - Residential - 30Mbps me

Promo Discount 12 Months

Promo Discount RM20

Wi-Fi (RG)

Wi-Fi (RG) Device Charge

Telephone
Residential Voice Basic - 1BB

Standard Offering Allow All

Voice - Call Line Identification Presentation (CLIP)

Voice - Do Not Disturb

-------------------------------------------------------------------------
This was supposed to be the same RRB MTU offer processing, it actually stands for Riang Raya something, Migrate To Unifi as you said RM69 Perpetually, however this Request Order was done by an agent who promised the RRB MTU offer to migrate Streamyx (Unifi Lite) to Unifi30mbps RM69 perpetually under this RRB MTU Offer, but the order request was keyed in with another set of plan without customer knowledge which is NOT the RRB MTU 69 perpertual plan. Hence it was cancelled and a complaint lodged for the sneaky agent who did this unspeakable conmanship.

Can anyone elaborate what are those major abbrev in the order?
What is 1BB, Wi-Fi (RG) Device Charge, Wi-Fi (RG),
Standard Offering Allow All, Voice - Call Line Identification Presentation (CLIP), Voice - Do Not Disturb.

Basically this ORDER shows that the plan is contracted for 24 months against early termination, with the RM20 discount (RM69) only lasting for 12 months isnt it? This is not RRB MTU RM69 Perpetual at all, correct?

So your Service Request Details that thing which shows the RRB MTU Perpetual with whole lot of appended texts is something you can click near the Order Request to see that? Is it there's a special tab that appears for a while in your case and then the tab disappeared?

So I guess this screenshot is your only proof of the deal eh? If the payment invoice don't think it will reflect ther?

Has anyone ever gave up taking the rm69 lifetime price offer to migrate streamyx to fiber 30m? do you think they will ever offer this again?

Oh yup, already asked that the fibre doesn't contract as it is their own upgrade to us for free as they said that the copper connection will be discontinue in near future as they doing upgrades in stages.

Hi, I would like to ask is anyone here upgrade from Streamyx to Unifi 30Mbps at RM 69 after rm20 perpetual discount? Because I received an email asking to upgrade to unifi with rm20 discount last for one year only

Somehow mine is inaccurate or probably not updated
The live chat shows that my contract ended in Nov 2017 even though I renewed my contract upgrading from 50Mb/s to 100Mb/s in 2017 so my contract should end in 2019

Anyone can help? TM point staff call me ask to migrate my unifi lite to unifi and offer 30Mbps EXclusive Promo RM69 PERPETUAL. But in "my order" there write "Promo Discount 12 Months". I had check with live agent and they told me it is entitle 12 month promo only, but the TM point staff who offer and create the order keep telling me that my package is RM69 perpetual.
<a href='https://pictr.com/images/2022/07/29/B2fpgu.jpg' target='_blank'>https://pictr.com/images/2022/07/29/B2fpgu.jpg </a>

Just curious, how long from due date was your acc suspended? I think TM's automated all that now so reinstatement is also very fast.