Yes, random buffering for me

Modem is their responsibility. By right, you won't get charged.

If you're preparing for the future, you should bought higher end router (wifi 6 probably) haha.

I'm ex M4 user. After around 13 devices connected, I start to see instability on M4.

I upgraded to deco X20. Such issue not happening anymore plus wider coverage and better throughput.

This post has been edited by jacktiew: May 2 2022, 01:19 PM

Also can. Since not many person in the house. It's your call.

Just wait 7 working days. If they called you, probably the application success and they will setup an appointment for router upgrade. If not, try again at tmpoint for luck.

Anyone facing slow download speed but normal ping & upload speed?

I only get 0.5/57 out of 300/50.

Location: Cyberjaya, Selangor.


Update: Things back to normal

This post has been edited by jacktiew: May 29 2022, 07:11 PM

Lasy time I reported through live chat, they fixed it within 24hrs business days last time.

This post has been edited by jacktiew: Jun 18 2022, 10:16 AM

For me, no budget for linksys, only TP-Link Deco haha. My low budget way to do it. Enable 5G only on main network since some of my old devices are too dumb to do the steering. Surprisingly 2 unit of Deco X20 5G signal can cover my whole 1700 sqft double storey house. Deco's seamless roaming has no issue at all.



Btw, can linksys split wifi band?

This post has been edited by jacktiew: Jul 11 2022, 11:20 PM

I used to have -34. Download speed 0.1Mbps, upload 50Mbps was fine (300Mbps package). Lodged report through livechat. 1st technician came in, only fix the indoor wallmount fiber distribution box and gone missing.

2 days later, same issue happened again. 2nd technician came in, he checked the reading is -32. Then he asked whether the previous guy did checked outdoor or not. I said nope, He went out and check, ended up the my port at outdoor splitter box was squeezed, the head of the port is spoiled. He cut down and redo the broken connector. And now my fiber reading from modem is -23.

It's important to get a responsible technician. Luckily TM support is quite fast. Everytime lodged report, they came in within 24 hours.

Same. Cloudflare DNS often down although they provide better privacy compared to Google DNS.

Fibre cable issue. Call TM.

Last time I went to TMPoint to convert my copper landline number to fiber number. It works, but the staff did mentioned you might lose the number if the system auto take the number before the staff set it back to fiber number.

Now I get to maintain my number without paying extra fee.

Just went to unifi store IOI and asked for SWU3.0 300Mbps package. They said they received the memo from HQ that if your SWU 1.0 or 2.0 contract has not ended yet, you can't switch to SWU 3.0 even if you willing to renew contract.

Haih. Waste time and petrol 🥹

This post has been edited by jacktiew: Aug 23 2023, 06:50 PM