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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO
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soonwai
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 Aug 26 2022, 05:27 PM
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QUOTE(Pica888 @ Aug 26 2022, 03:14 PM) Credit Limit is usually 2.x times the monthly bill. Thank you for your continuous support towards TM’s products and services. We wish to inform that your account has been assigned with A NEW CREDIT LIMIT to suit your communications needs. In line with this new Credit Limit implementation, the following actions will be carried out on your account: 1. Credit Limit Notification will be sent out via SMS & Email once your usage reaches or exceeds 80% and 100% of your Credit Limit 2. Credit Limit Suspension will be imposed when your usage reaches or exceeds 100% of your Credit Limit 3. Upon suspension, Credit Limit Notification will be sent out to inform that your services have been suspended From what I know, that credit limit - I think it's shown in the Unifi bill just below the date - is not for the monthly Unifi subscription charges. It's more for usage charges like phone calls or PlayTV VOD. I remember a few years back when my account was suspended, the amount past due for 1.5 months was still below my credit limit. This post has been edited by soonwai: Aug 26 2022, 05:37 PM |
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azrin_kiko
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Aug 26 2022, 07:44 PM
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QUOTE(Oltromen Ripot @ Aug 26 2022, 04:33 PM) Can I suggest? for you to disable all IPv6-related configuration, let it rest for a day or two, then re-enable. or, export settings into a file, reset router to factory, start reconfigure from scratch. I already use my provided router and my backup router, still the same. |
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neekun
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Aug 26 2022, 08:09 PM
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Noted my wan ip today is 180.73.181.9, anyone having the same range of wan ip? All these while I remembered mine was 219.x or 40.x
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fookhing
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Aug 26 2022, 08:39 PM
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Getting Started
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When a legacy Streamyx service goes into discontinuation, does having an active account that is yet to change to fibre account allows the said account to sit dormant? as i understand the payment is always forward 2 months, in case of no longer anymore service it rebated back, so will this pay forward rebate cycle persist forever as long as the account is active but no service rendered?
I also noticed that under rebate for no service, any paid bills that are rebated back are only taking into consideration the monthly charge (not the imposed GST/SST), does this mean that any paid Gst will no longer be able to redeem back?
This post has been edited by fookhing: Aug 26 2022, 08:41 PM
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Aspick
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Aug 26 2022, 10:52 PM
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Getting Started
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QUOTE(Momo33 @ Aug 26 2022, 04:18 PM) for those on 100 mbps /129rm plan and your contract expired . if you sign on 2 years , you can avail Disney package for free. if you want the UPB box you need to upgrade plan to 139 pm . was at TM point today as told by CS . Disney free for 6 mths only or throughout 2 years contract? If existing have one of the VAR pkg, will we still have it with the 2 years sign on? |
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White2000
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Aug 26 2022, 11:13 PM
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Getting Started
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Anyone know what the tmuser account does on the EX3220-T0 router? The admin account is the one normally use to login and setup router after reset router but tmuser account idk come from where? or this is for TM diagnostic purpose? also this feature is nice although I guess almost all modern routers have it or better implementation, normally I thought people use phone app or laptop/pc to scan wifi channels » Click to show Spoiler - click again to hide... « |
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westlife
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Aug 27 2022, 04:17 AM
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westlife
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Aug 27 2022, 09:38 AM
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unifi - 24hrs service restoration guarantee (speeds 100mbps and above).
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Momo33
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Aug 27 2022, 01:27 PM
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QUOTE(Aspick @ Aug 26 2022, 11:52 PM) Disney free for 6 mths only or throughout 2 years contract? If existing have one of the VAR pkg, will we still have it with the 2 years sign on? disney free for 24 months. all from existing will will carry on. for me is limited free landline calls, ruby pack , This post has been edited by Momo33: Aug 27 2022, 01:31 PM |
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papyrous
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Aug 27 2022, 02:58 PM
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Getting Started
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QUOTE(Momo33 @ Aug 27 2022, 01:27 PM) disney free for 24 months. all from existing will will carry on. for me is limited free landline calls, ruby pack , good to know. when i talk to sales i asked if i take the Mesh plan will my existing unifi plus box carry on, sales say no because new plan no TV. 🤷♂️ |
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Azusa_San
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Aug 28 2022, 05:50 AM
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QUOTE(jonathanwhm @ Aug 25 2022, 06:27 PM) Something wrong with the local routing today? I noticed most of the local websites been routed to ams-ix.as13335.net yup, there is IPv4 routing issue. Some local network traffic been routed to ams / Amsterdam Internet Exchange?  So may experience slow response when surfing some local website or content hosted in CDN. Cloudflare also show that I am connected to AMS data centre with unifi and the latency is around 200 when ping to 1.1.1.1, so for those who use cloudflare DNS service may experience some delay in resolving domain name. google IPv4 / IPv6 & lowyat IPv6 is not affected. 
This post has been edited by Azusa_San: Aug 28 2022, 05:54 AM |
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twice1020
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Aug 28 2022, 08:22 AM
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Getting Started
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QUOTE(Azusa_San @ Aug 28 2022, 05:50 AM) yup, there is IPv4 routing issue. Some local network traffic been routed to ams / Amsterdam Internet Exchange? So may experience slow response when surfing some local website or content hosted in CDN. Cloudflare also show that I am connected to AMS data centre with unifi and the latency is around 200 when ping to 1.1.1.1, so for those who use cloudflare DNS service may experience some delay in resolving domain name. google IPv4 / IPv6 & lowyat IPv6 is not affected.
Yes, Cloudflare KUL datacenter currently in maintenance/re-routed state. Some of the Cloudflare site might end up in AMS for IPv4. But thanks for IPv6, some Cloudflare sites is re-routed to nearer SIN which have better latency. Kindly enable IPv6 for better performance. Should back to normal when KUL end it's maintenance. This post has been edited by twice1020: Aug 28 2022, 08:35 AM |
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westlife
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Aug 28 2022, 09:51 AM
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QUOTE(twice1020 @ Aug 28 2022, 08:22 AM) Yes, Cloudflare KUL datacenter currently in maintenance/re-routed state. Some of the Cloudflare site might end up in AMS for IPv4. But thanks for IPv6, some Cloudflare sites is re-routed to nearer SIN which have better latency. Kindly enable IPv6 for better performance. Should back to normal when KUL end it's maintenance. Prefer to use Google dns. |
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fx20
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Aug 28 2022, 11:06 AM
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Got this offer from TM yesteday, what do you guy think? Currently, on RM129 100mbps. Need unifi for kid. This gonna add up RM360+tax per year.  |
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jacktiew
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Aug 28 2022, 01:49 PM
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Getting Started
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QUOTE(westlife @ Aug 28 2022, 09:51 AM) Prefer to use Google dns. Same. Cloudflare DNS often down although they provide better privacy compared to Google DNS. |
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Nicknamed666
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Aug 28 2022, 04:05 PM
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Getting Started
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Guys, anyone know what does this means?
2021-12-31 00:21:01 PPP WARNING [6187] ppp receive PAP AuthNak MaxSessions exceeded
I cannot connect to the internet since yesterday.
Thanks
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zellleonhart
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Aug 28 2022, 06:19 PM
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QUOTE(fx20 @ Aug 28 2022, 11:06 AM) Got this offer from TM yesteday, what do you guy think? Currently, on RM129 100mbps. Need unifi for kid. This gonna add up RM360+tax per year. Worth or not depends on your needs and usage. If 100mbps is not fast enough for your current usage (e.g. many concurrent streaming on multiple devices, etc) and you already have plan to upgrade to 300mbps, then you save around RM40/month compared to the normal 300mbps plan (RM199/mth). If 100mbps is not bottlenecking you, then you can just save the money? |
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soonwai
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Aug 28 2022, 08:03 PM
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QUOTE(Nicknamed666 @ Aug 28 2022, 04:05 PM) Guys, anyone know what does this means? 2021-12-31 00:21:01 PPP WARNING [6187] ppp receive PAP AuthNak MaxSessions exceeded I cannot connect to the internet since yesterday. Thanks Seems like your previous pppoe session is stuck. Either that or someone else is using your login. If the former, just call TM to reset. |
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Max
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Aug 28 2022, 09:42 PM
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My 'free' wifi6 router arrived. Got DLink. Haven't got chance to install yet. Read the manual, auto configure.. just plug in power, WAN.. Will get new unifi login password from sms. » Click to show Spoiler - click again to hide... « This post has been edited by Max: Aug 28 2022, 09:43 PM |
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fx20
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Aug 29 2022, 08:06 AM
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QUOTE(zellleonhart @ Aug 28 2022, 06:19 PM) Worth or not depends on your needs and usage. If 100mbps is not fast enough for your current usage (e.g. many concurrent streaming on multiple devices, etc) and you already have plan to upgrade to 300mbps, then you save around RM40/month compared to the normal 300mbps plan (RM199/mth). If 100mbps is not bottlenecking you, then you can just save the money? Thank for your advice, i think i will just stick to 100mbps. Actually I just wanted the wifi-enable hyytv plus box. The CS told me it is 20/month for 24 monthns. |
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