QUOTE(guanteik @ May 19 2021, 03:44 PM)
lifebalanceThanks for the prompt response. I will contact them.
Just a side note, I am tired of the Allianz Customer support. Even a simple thing like fund switching, for 3 weeks they had not responded to me. So I am considering to surrender my policy which I had held for many years. I knew we can use BNM or etc to counter, but this is not what I am expecting from an Insurance company.
hi guan teik , actually fastest way is thru agent submit via e-submission & follow up. Is the servicing agent still around ?
Same goes with prudential , submitting request thru official email took few weeks just to switch funds , sometimes even lost track.
where as submitted by agent thru a backend system , and follow up with administration only took few days for funds switching.
QUOTE(guanteik @ May 19 2021, 02:47 PM)
If I would like to purchase ILP (medical + protection) from eTiqa, do I need an agent? Or this can be done via the eTiqa portal itself?
if not mistaken , plan offered for direct purchase vs purchase from agent is different. you may need to call their customer service to find out.
1. purchasing thru agent mainly you can liase with agent for future matter [ claim , enquiry , endorsement... agent quality plays an important roles here ]
2. purchasing directly , everything you need to go thru hq customer service [ how fast is etiqa hq response plays a important roles here ]
This post has been edited by ping325: May 19 2021, 04:40 PM