Huh, unifi 30mbps got fiber?? tot its non-fiber connection..recently only my parents home upgraded frm 8mbps to 30mbps.


This post has been edited by imperia70: Feb 17 2021, 03:05 PM

yes u can watch unifiplaytv from your smartphone, besides that you can also use unifiplaytv id on any Android TV

A few days back, I live chat unifi asking for 300mbps offers. Today, I receive a call from TM with offering for 300mbps @ RM159 (before SST) with 600minutes free calls + 2 units of TP Link M4 mesh, without Unifi PlayTV.
I thought TM won't give any offer since my contract still has 1-year-and-9-month time.
Does anyone think this offer acceptable/attractive? BTW, downgrade within contract is not allowed.

This post has been edited by ckimsem: Feb 17 2021, 03:05 PM

everytime i login using the app, the app crashed, both from my phone and my android tv. The unifi support insist that i can only watch from the set top box.

damn nice offer

If you experience this kind of error, please report it to them. UnifiTV team will help to reset your unifiplaytv id


maybe your parents' house still uses VDSL technology
Here are the plans and technologies used by unifi

Unifi Lite (1-8 Mbps) - ADSL
Unifi Lite 10 Mbps - VDSL SUBB Only
Unifi 30 Mbps - VDSL / FIBER
Unifi 50 Mbps - VDSL (only offered to selected High-rise users who do not have fiber technology, depending on the quality of the copper)
Unifi 100 Mbps - FIBER
Unifi 300 Mbps - FIBER
Unifi 500 Mbps - FIBER
Unifi 800 Mbps - FIBER

thanks, i will try again to raise the issue to unifi

maybe your parents' house still uses VDSL technology
Here are the plans and technologies used by unifi

Unifi Lite (1-8 Mbps) - ADSL
Unifi Lite 10 Mbps - VDSL SUBB Only
Unifi 30 Mbps - VDSL / FIBER
Unifi 50 Mbps - VDSL (only offered to selected High-rise users who do not have fiber technology, depending on the quality of the copper)
Unifi 100 Mbps - FIBER
Unifi 300 Mbps - FIBER
Unifi 500 Mbps - FIBER
Unifi 800 Mbps - FIBER


Thx for the clarification

This post has been edited by imperia70: Feb 17 2021, 03:55 PM

Try Me package SHOULD comes with PlayTV if I'm not mistaken. Try verify with TM by calling 100.

That CS is feeding you BS. You can use PlayTV on mobile and even Android box.


Quite a few received same offer. A little bit mark up on their site since you can get 300Mbps without Unifi PlayTV for RM139 and add RM15/mth for M4 mesh (=RM154)

Today morning till now unifi connection to several EU location have high latency/loss packet and routing change.



This post has been edited by heLL_bOy: Feb 17 2021, 04:37 PM

get the same bullshit reply from live chat, no such offer. Luckily inside the myunifi apps have the option to change package. Already did change package and received a report number.

huh? I thought Unifi 30mbps come with fiber optics? May I know did they pull new wiring for your parents home? Fiber or copper wire?
Besides that, currently 8Mbps streamyx is not copper wire right?

Thank you.

May I know where to get these information ya?

For the Unifi 30Mbps - VDSL / FIBER, is VDSL refering to copper wire?

If 30Mbps connection come with copper wire, but after that I upgraded to 100Mbps, is it need to pull new fiber cable again, vice versa?

Thank you.

went to ask ytd to upgrade from my old streamyx but told need to check port availbility which ayam fine with it but not sure how long it gonna take

There is suspected cable cut for SMW5 cable
Info from ovh

thanks for the update

no wonder TM transit via telia and peering to london internet xchange was not working.

weird sg starhub no issue to london internet xchange

Maxis network also affected.

Latency to certain Western Europe countries such as Belgium, Germany and UK as high as >400ms with most averaging >280ms

Just few days back latency on average was ~170ms. Since yesterday noticed it spiked to over 270-350ms on NTT Europe nodes(Paris, Luxembourg and Frankfurt).

as far i know TIME/TM/Celcom/Maxis are heavily effected by this. now only can relay via NTT or He.net the rest transit provider seems not working at all.

spore also effected but not worst then us.

This post has been edited by heLL_bOy: Feb 17 2021, 07:42 PM

So what happen after 2 years? will it subtract RM15 to become RM144? Mesh is RM15 for 2 years right?

I’m now on try me 100mbps @ RM129, it doesn’t come with UnifiTV, not even for smartphone one.
My guesses that may be why their offer for 300mbps upgrade @ RM159 doesn’t have Unifi TV too, but I was told Unifi TV is an add-on for RM10/month (Unifi Plus Box is not included ) only for smartphones, not sure for android box.
I did request for 300mbps @ RM139, but rejected due to that is a retention plan only for those subscribers in the year of 2018.

This post has been edited by ckimsem: Feb 17 2021, 08:18 PM