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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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proJay
post Feb 16 2021, 05:51 PM

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QUOTE(aniq8676 @ Feb 14 2021, 05:02 PM)
Existing Streamyx users do not need to go tmpoint or look for any TM agent, as this "Unifi 30Mbps Extra Exclusive" plan will automatically be given to Streamyx users even if they have not applied yet to upgrade to a fiber plan. After all you do not have to worry because the unifi port is automatically reserved for streamyx users because it is under the "BBF" project which is a project to upgrade streamyx users to optical fiber, and new users who want to subscribe to unifi have to wait a while until the process of upgrading streamyx users to unifi finished.

But if you want to go to tmpoint or meet any agent can also be for pre-registration in advance.
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I just done pre-register to upgrade streamyx to unifi RM 89 - 30Mbps through TM agent. Still waiting for port available and construction i guess...
But Agent didn't tell me any info regarding Unifi 30Mbps - Exclusive Promo which RM 69 for 12 months.

Is it automatic apply for all upgraded from RM 69 - streamyx to RM 89 - Unifi fibre?


proJay
post Feb 16 2021, 05:52 PM

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QUOTE(aniq8676 @ Feb 14 2021, 03:43 PM)
Yes u can. Streamyx users who upgrade to the Unifi 30Mbps plan will pay RM69 per month for 12 months only, the 13th month and onwards will return the original price of RM89. And the name of the plan will be known as "Unifi 30Mbps - Exclusive Promo"

while for other plans, the price remains the same and there is no discount
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May I know this "Unifi 30Mbps - Exclusive Promo" until when? Because i can't see any promo from TM unifi website.

Thank you.

proJay
post Feb 16 2021, 07:43 PM

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QUOTE(aniq8676 @ Feb 16 2021, 06:19 PM)
This promotion is only offered to existing Streamyx users in BBF projects automatically
please get more information with the agent you pre-registered, the agent should inform the existing Streamyx customers about this promotion.
Did you tell the agent that you are a Streamyx user? Is your streamyx account registered on the same ic as pre-registered unifi account?
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I saw the promotion from facebook stated is BBF project. But no one mentioned to me able get the promotion even i can't find from website as well.

Yes. Agent know im from streamyx user and upgraded by using same ic.

This post has been edited by proJay: Feb 16 2021, 07:44 PM
proJay
post Feb 16 2021, 07:48 PM

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I pre-registered by give them name, contact no, house phone no, ic, plan to subscribe, install address and copy of IC.

Got the reference number that start from P202102xx 00xxxx.
Are you guys the same procedure and normally how long it's should take for the upgrade from the registered date?

Thank you.

proJay
post Feb 16 2021, 08:16 PM

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QUOTE(aniq8676 @ Feb 16 2021, 07:55 PM)
depending on the progress of the fiber optic installation in your place, after completing all the installations, it is necessary to do some tests, quality tests on the fiber network, tests on each port, tests on fiber readings. and finally it is necessary to wait for approval from HQ to activate the service
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Okay. Thank you for your information. I can't wait for the new unifi fiber..speed must better! rclxms.gif

Besides that, I got more info from the agent already. Yes. Existing streamyx user will entitle for the exclusive promo for 12 months.


proJay
post Feb 17 2021, 05:22 PM

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QUOTE(imperia70 @ Feb 17 2021, 02:58 PM)
Huh, unifi 30mbps got fiber?? tot its non-fiber connection..recently only my parents home upgraded frm 8mbps to 30mbps.
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huh? I thought Unifi 30mbps come with fiber optics? May I know did they pull new wiring for your parents home? Fiber or copper wire?
Besides that, currently 8Mbps streamyx is not copper wire right?

Thank you.

proJay
post Feb 17 2021, 05:39 PM

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QUOTE(imperia70 @ Feb 17 2021, 03:54 PM)
maybe your parents' house still uses VDSL technology
Here are the plans and technologies used by unifi

Unifi Lite (1-8 Mbps) - ADSL
Unifi Lite 10 Mbps - VDSL SUBB Only
Unifi 30 Mbps - VDSL / FIBER
Unifi 50 Mbps - VDSL (only offered to selected High-rise users who do not have fiber technology, depending on the quality of the copper)
Unifi 100 Mbps - FIBER
Unifi 300 Mbps - FIBER
Unifi 500 Mbps - FIBER
Unifi 800 Mbps - FIBER
*


Thx for the clarification  rclxms.gif
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May I know where to get these information ya?

For the Unifi 30Mbps - VDSL / FIBER, is VDSL refering to copper wire?

If 30Mbps connection come with copper wire, but after that I upgraded to 100Mbps, is it need to pull new fiber cable again, vice versa?

Thank you.

proJay
post Feb 18 2021, 11:15 AM

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QUOTE(aniq8676 @ Feb 18 2021, 10:52 AM)
are you currently using a 30Mbps VDSL plan?

I assume you are a high-rise resident where the building only has copper. If you want to upgrade from a 30mbps VDSL plan to a 100mbps plan, it is a bit complicated. First, the application must be through tmpoint or any agent, as your 30mbps vdsl plan needs to be terminated first before opening a fiber optic port to your home, as it uses two different technologies. Second, make sure your building already has fiber optic technology. If the building you live in still does not have fiber optics, please ask the building management for them to install the optical fiber entire building. The installation of fiber optic cables for entire building is not under TM but under the building management.

If the building you stay dont have fiber optics?
The last option is to ask TM, if the building you live in supports speeds of up to 50Mbps? For your information, the 50Mbps plan is no longer offered publicly. The 50mbps plan is now only offered privately for high-rise residents who only have copper technology. (Depending on the quality of the copper)
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Currently im using Streamyx 8Mbps at landed house which always give me unstable connection(always disconnect and reconnect). Called TM technician to check, he claimed that outside wiring no issue, he suspect inside wire got problem or 8Mbps cannot be used by multiple devices.

I'm just done pre-registration UNIFI 30Mbps plan with TM agent saying is BBF project.

I got few concerns,
If the installation is use back existing telephone line(change to VDSL?), i worry line not stable happen. Then no point for me to upgrade and tied to new contract again with higher monthly fees.
Actually I expect UNIFI 30Mbps come with Fiber, which is pull new cable to the house.
But saw the post saying Unifi 30Mbps - VDSL / FIBER can be VSDL or FIBER??

My areas 4G connection very weak. Complaint few times, telco won't take any action to upgrade, otherwise i rather use 4G instead of streamyx.





proJay
post Feb 18 2021, 11:40 AM

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QUOTE(aniq8676 @ Feb 18 2021, 11:38 AM)
Landed house will 100% use fibre optic instead of copper, 30Mbps VDSL for high-rise only.
while for high-rise depends on the type of technology provided in the building, some are copper or fiber, or both.
mostly old high-rises such as PPR will use VDSL, while some new high-rises like condo or apartment will use fiber
that's why I wrote VDSL / FIBER, because this plan is suitable for use on both methods
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I see. thanks for clarification smile.gif


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