since 17th Feb the submarine cable already down but they manage reroute some of routing back to normal. But on 19th or 20th Feb they route all the international traffic to HKG become worst till to date.

if you saying connection latency to SG actually before CNY latency to SG already worst the ping latency after 7pm always up to 25ms to 35ms. even Cloudflare CDN or any others CDN or any server in SG are the same.

they won't announce if no mainstream say about this matter.

only their upper level know the issue. customer service normally dont know about the matter, i even reported so many times still same copy and paste reply and closed case. end of the day we just little pipit dont they care much about it.



This post has been edited by heLL_bOy: Mar 1 2021, 11:01 PM

Guess what, MCMC deleted their post 2 hours later

Just curious, anyone reached the FUP limit for unifi?

Redownloading all my games *ahem Warzone *ahem GTAV and I'm afraid to finish up my limit for the month.

because we are little pipit they don't bother much.

plus nowsday that agency protecting TM unlike before this.

there is no FUP limit for unlimited package, unless your are using 30Mbps which got FUP limit.

Brief us a bit on your old router setup. Did you have a Huawei ONT box back then? The one you shown in the picture looks new. Did you have an older ONT box installed previously?

From my experience the kind of setup in your condo has a pair of fibre strands (2 incoming fibres with green APC connectors which hooks you up to a switch in the MDF riser room).

This pair of duplex fibre is basically a P2P connection which combines data/RF video/cable TV signals in different wavelengths which terminates at a switch in the MDF riser room. It reduces the need to pull multiple types of cables such as coax, copper phone wiring, CAT5E/6 LAN cables to each unit, all combined into just 1 pair of fibre cables point to point between your unit to the MDF riser room.

So you don't even need a separate ONT at your condo unit. Just plug in a router will do for authentication.But older modulators only allow upto 100M ports.

When you first purchase the condo unit, the developer will usually bundle a few years of free internet for the tenant. You sure you were using Unifi previously? Why did the newer setup came with an ONT instead, how about the old router setup?

I'm also uncertain if your modulator box has unmanaged switch capabilities with its ethernet ports.

They might say no or not admit it but secretly managed your speed if your usage is excessive. I think it's clearly written in the T&C to protect their interests.

We'll never know what is the FUP limit because the telco can change the limit from season to season during busy months.

I dont think tm got hard limit for unifi,bcs dont really see anyone said his or her unifi totally speed limited before,
but of course sometimes tm doing maintenances and speed drop then that is true.

The local Malaysian are not obligated to tell. They've clearly stated in their T&Cs that they've all the right to managed and throttle users if they discover the subscriber has excessive usage habits from their billing system.

By doing so they're immune to any charges against them by law. When approach they'd just say didn't you agree when you signed on the dotted line?

I see. That's why the Unifi installer went into the room to do some settings. I guess is to turn on the port for my unit.

So basically the whole setup with the old router was what you see in the pic. Nothing is new. Plug in old router- works fine. New router, unable to connect to Internet- via ethernet outlet In living room.

I'm on 300mpbs plan, and was advised to change my router to WiFi 6 to get most of what I paid haha. If not I'm just getting less than 30mbps consistently via WiFi.

Contacted Unifi to have a look on the issue. But waiting time is crazy. Headache headache. Really don't know what's the problem

If you want to subscribe to higher speed plan above 100M, probably you need a dedicated ONT(fibre modem).

thanks for the update!

The speed im getting - wirelessly from new router is 300mbps. Should be ok right?

Im thinking of an alternative, whether can i use the old router as a bridge, and connect my new router to the lan port for internet for WIfi. Anyone has done this before? hahaha

if there are FUP limit policy alot user will be effected. unless you bursting your speed 24/7 365day maybe they will throttle you.

From what I see, this seems to be for astro/DVB-T2 and nothing to do with Unifi. Both the white fibres are connected to input port and the fibres are not connected to Huawei modem which is yellow colour fibre right?

So if I understand correctly, you have successfully configured your new router and it works when connected directly to the Huawei modem via a short Ethernet cable. However, when connected via the long Ethernet cable in the wall, it does not work but the old router used to work. In this case, there is no configuration problem with the modem or new router. If you are very sure both ends of the in-wall cable are connected correctly then I believe the in-wall Ethernet cable may be faulty. If connected exactly the same as the old router but the old router works, it might be because the cable so happen is good enough just for the old router to establish a connection. Faulty cable might also cause speed to drop below 100Mbps or lower. From your modem photos, it looks like the Ethernet cables are not terminated in the best way. Usually a Ethernet cable capable of 1Gbps is terminated so that there are no internal colourful wires exposed outside the plug.

4pm... connection to SG cloudflare and sg server also start congestion 20% loss packet.
connection to US west coast server also congestion 35% loss packet

from 175.141 ip range

This post has been edited by heLL_bOy: Mar 2 2021, 04:36 PM

Hi all sifu, I like to change my unifi orange netis router, is located in master bedroom on 2nd floor, can’t get stable contention at 1st floor dining room, do I go for ASUS RT-AX55 twin pack? Or TPlink AX73 with RE300 ?

US-East (Virginia) ping nearly 800ms....
others are normal for me, IP range 115.135

very frustrating to have this kind of nonsense still have to wait 10 march and also not sure the problem will be fixed or still continue the same

I dont think SMW-5 fixed will fix the connection to US region...