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 Wise (Transferwise) Malaysia Discussion, v1.0

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gooroojee
post Dec 8 2022, 08:33 PM

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QUOTE(JLJQ @ Dec 8 2022, 07:19 PM)
Thanks!

Wise card is pretty straightforward as they have an estimator tool online to show you the real-time transparent rate & fees (https://wise.com/my/pricing/card-fees?targetAmount=910&sourceCcy=MYR&targetCcy=USD).

BigPay on the other hand has no such tool, so can only find out the final charged amount after the transaction has been done.

Wanted to see if anyone has reached a conclusion on which is the better option (MYR to USD rate-wise) after using them, any findings would be appreciated!!  biggrin.gif
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Bigpay states they charge a 1% fee, so you can calculate yourself from that..
JLJQ
post Dec 9 2022, 11:18 AM

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QUOTE(gooroojee @ Dec 8 2022, 08:33 PM)
Bigpay states they charge a 1% fee, so you can calculate yourself from that..
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Yes, am aware of that.

Only problem is, from the past few times I transacted using BigPay, that won't be the precise final reflected charges, so it is only indicative & can't be used to compare directly to Wise real-time transparent rate & fees.

Oh well no worries, thanks for the help.
Takudan
post Dec 9 2022, 11:58 AM

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QUOTE(JLJQ @ Dec 8 2022, 07:19 PM)
Thanks!

Wise card is pretty straightforward as they have an estimator tool online to show you the real-time transparent rate & fees (https://wise.com/my/pricing/card-fees?targetAmount=910&sourceCcy=MYR&targetCcy=USD).

BigPay on the other hand has no such tool, so can only find out the final charged amount after the transaction has been done.

Wanted to see if anyone has reached a conclusion on which is the better option (MYR to USD rate-wise) after using them, any findings would be appreciated!!  biggrin.gif
*
I just realised in BigPay > International transfer > it doesn't support a lot of currencies... Including USD, JPY. So I can't check their rate. But before the pandemic in 2020, I was able to use it in Japan and got spot rate conversions every transaction I made. I don't remember if, at that time, JPY was in the list of international transfers...

I can tell you at that time way back then for JPY, the rate was pretty good la. But please don't take my word for your case as it's been years + different currency... Even for SGD, I find BigPay to be sorely behind other fintech rates since 2022, even though it used to be my main method in 2020-early 2021 ish? It was better than TransferWise, old name at that time lol.

Anyway, all that aside... refer to this page: https://wise.com/my/blog/bigpay-card-malays...pay-card-limits
BigPay spot rate conversion is calculated based on the payment network processor rates, and some additional network charges which has no transparency to us:
https://www.visa.com.au/support/consumer/tr...calculator.html
https://www.mastercard.com/global/en/person...t-currency.html
I tried for both 100 USD, 1% bank rate yesterday, I saw
Visa RM 466.21
MasterCard RM 466.18 (slightly better, also as advised by my colleagues that MasterCard has better rates for more currencies).
BigPay uses MasterCard while Wise uses Visa.

Lastly, if you're good at reading market trend then
If USD is strengthening / MYR weakening: exchange asap lump sum so you lock in the rates.
Otherwise, spot rate better.
jozyzzz
post Dec 9 2022, 12:19 PM

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need help. I tried to transfer my MYR from my wise account to maybank last night but the transfer is still processing. It's weird, normally it will take seconds to complete.

got an email stated they need a little more time to transfer? anyone encountered this issue before?
JLJQ
post Dec 9 2022, 04:12 PM

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QUOTE(Takudan @ Dec 9 2022, 11:58 AM)
I just realised in BigPay > International transfer > it doesn't support a lot of currencies... Including USD, JPY. So I can't check their rate. But before the pandemic in 2020, I was able to use it in Japan and got spot rate conversions every transaction I made. I don't remember if, at that time, JPY was in the list of international transfers...

I can tell you at that time way back then for JPY, the rate was pretty good la. But please don't take my word for your case as it's been years + different currency... Even for SGD, I find BigPay to be sorely behind other fintech rates since 2022, even though it used to be my main method in 2020-early 2021 ish? It was better than TransferWise, old name at that time lol.

Anyway, all that aside... refer to this page: https://wise.com/my/blog/bigpay-card-malays...pay-card-limits
BigPay spot rate conversion is calculated based on the payment network processor rates, and some additional network charges which has no transparency to us:
https://www.visa.com.au/support/consumer/tr...calculator.html
https://www.mastercard.com/global/en/person...t-currency.html
I tried for both 100 USD, 1% bank rate yesterday, I saw
Visa RM 466.21
MasterCard RM 466.18 (slightly better, also as advised by my colleagues that MasterCard has better rates for more currencies).
BigPay uses MasterCard while Wise uses Visa.

Lastly, if you're good at reading market trend then
If USD is strengthening / MYR weakening: exchange asap lump sum so you lock in the rates.
Otherwise, spot rate better.
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Appreciate the sharing man!

Yes, their transfers are very lacking in supported currencies, but for my use case, it would just be directly on the card. For transfers like that, I would just use Wise.

Yeah, 2 years is light years in the fintech space, I won't be surprised if BP has lost its edge.

Yup, I've also tested out all the network charges calculators for V/MC, their rates do fluctuate & sometimes Visa might be ahead instead, but as u mentioned there are probably some fees that might not be immediately apparent too. (Btw, BP has now switched to Visa as well)

I think spot rate is more appropriate for my usage, guess I'll just have to test both out with actual transactions to get a better reading.
elea88
post Dec 9 2022, 04:48 PM

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QUOTE(jozyzzz @ Dec 9 2022, 12:19 PM)
need help. I tried to transfer my MYR from my wise account to maybank last night but the transfer is still processing. It's weird, normally it will take seconds to complete.

got an email stated they need a little more time to transfer? anyone encountered this issue before?
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nope.. i transfer in MYR last nite.. its immediate.. then transfer out to my SG bank also immediate.


jozyzzz
post Dec 9 2022, 09:04 PM

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QUOTE(elea88 @ Dec 9 2022, 04:48 PM)
nope.. i transfer in MYR last nite.. its immediate.. then transfer out to my SG bank also immediate.
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thanks for the reply. I did managed to transferred just this afternoon. not sure why last night it was blocked.
tropik
post Dec 9 2022, 09:48 PM

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Just gotten my card yesterday.

From the few recent posts I read, we dont really have to convert some amount into say, Baht, before we start spending in Thailand?

The MYR that is in the account, will be deducted once we transact, assuming there's no other currencies in the account?

If I have both MYR and Baht, spending in Thailand will automatically deduct from Baht account first?

If I have 3 currencies, say MYR, Baht and USD, while shopping, my Baht runs to zero, the extra amount to be deducted or the next transaction will be deducted from MYR? It won't simply deduct from any funded currency account right?

My partner isn't able to use the contactless function to pay in Bangkok, despite the feature being enabled in the app. Is that the norm for Thailand?
elea88
post Dec 10 2022, 06:24 AM

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QUOTE(tropik @ Dec 9 2022, 09:48 PM)
Just gotten my card yesterday.

From the few recent posts I read, we dont really have to convert some amount into say, Baht, before we start spending in Thailand?

The MYR that is in the account, will be deducted once we transact, assuming there's no other currencies in the account?

If I have both MYR and Baht, spending in Thailand will automatically deduct from Baht account first?

If I have 3 currencies, say MYR, Baht and USD, while shopping, my Baht runs to zero, the extra amount to be deducted or the next transaction will be deducted from MYR? It won't simply deduct from any funded currency account right?

My partner isn't able to use the contactless function to pay in Bangkok, despite the feature being enabled in the app. Is that the norm for Thailand?
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contactless cannot use in Msia or Singapore too. tested.
need use pin

Skylinestar
post Dec 10 2022, 10:08 AM

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QUOTE(bokbokchai @ Nov 29 2022, 05:43 AM)
Recently back from travelling in europe. Cant use contactless la. Everywhere have to pin and pay….
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4 digit or 6 digit pin?
bokbokchai
post Dec 10 2022, 12:26 PM

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QUOTE(Skylinestar @ Dec 10 2022, 10:08 AM)
4 digit or 6 digit pin?
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4 digit works fine. Just key in and press enter like usual. But hassle a bit cuz everyone wave and unwed slot in and key in pin and wait…..
BetterCallSaul
post Dec 10 2022, 03:36 PM

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QUOTE(elea88 @ Dec 10 2022, 06:24 AM)
contactless cannot use in Msia or Singapore too. tested.
need use pin
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For me it works both in Malaysia and Singapore thru contactless. In MY I've used it in convenience stores such as FamilyMart, MyNews and in SG I used it on the MRT, restaurants, supermarkets and convenience store, all works well.
[revolution]
post Dec 10 2022, 07:54 PM

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Hi sifus, if I have myr and usd in my wise. When I pay at taiwan with twd. For each transaction I swipe, I will get charge conversion fees?

How about withdrawal? How much get charge?

Thanks in advance
akhito
post Dec 11 2022, 09:58 AM

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QUOTE(tropik @ Dec 9 2022, 09:48 PM)
Just gotten my card yesterday.
From the few recent posts I read, we dont really have to convert some amount into say, Baht, before we start spending in Thailand?
Yes, no need will autoconvert for u at spot rate when u use thai baht unless u can predict the trend then diy
The MYR that is in the account, will be deducted once we transact, assuming there's no other currencies in the account?
Yes
If I have both MYR and Baht, spending in Thailand will automatically deduct from Baht account first?
Yes
If I have 3 currencies, say MYR, Baht and USD, while shopping, my Baht runs to zero, the extra amount to be deducted or the next transaction will be deducted from MYR? It won't simply deduct from any funded currency account right?
Not really,
QUOTE
What if I spend money in a currency that I don’t have in my account?Wise help centre
Our Smart Conversion technology will automatically convert the balance for you that has the lowest conversion fee.If the currencies that you hold in your account have the same conversion fees, we'll use the one with the best exchange rate, so you get the most for your money.
You can’t set a default or preferred balance to convert from.

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This post has been edited by akhito: Dec 11 2022, 10:00 AM
CommodoreAmiga
post Dec 11 2022, 08:56 PM

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QUOTE(BetterCallSaul @ Dec 10 2022, 03:36 PM)
For me it works both in Malaysia and Singapore thru contactless. In MY I've used it in convenience stores such as FamilyMart, MyNews and in SG I used it on the MRT, restaurants, supermarkets and convenience store, all works well.
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i think you are the only person who can use it...lol. Nobody else seems to be able to, me included.
Boy96
post Dec 12 2022, 02:57 AM

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QUOTE(elea88 @ Dec 10 2022, 06:24 AM)
contactless cannot use in Msia or Singapore too. tested.
need use pin
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Doesnt work in NZ as well, everytime tried and failed.
elea88
post Dec 13 2022, 10:36 AM

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QUOTE(BetterCallSaul @ Dec 10 2022, 03:36 PM)
For me it works both in Malaysia and Singapore thru contactless. In MY I've used it in convenience stores such as FamilyMart, MyNews and in SG I used it on the MRT, restaurants, supermarkets and convenience store, all works well.
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what setting you do that i did wrong?

Singapore.. if cannot wave.. cashier will get angry with me.
BetterCallSaul
post Dec 13 2022, 06:06 PM

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QUOTE(elea88 @ Dec 13 2022, 10:36 AM)
what setting you do that i did wrong?

Singapore.. if cannot wave.. cashier will get angry with me.
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Everything is on it's default setting. One thing you can try is to change the spending limit to maximum under Manage > Account Limits > Contactless (this flow is for iOS) and maybe that might trigger the system to allow contactless. It's also worth noting my card is new, I am new to Wise and received my card in November. If all else fails, maybe can try contacting their support team and tell them that the contactless on the card is faulty.

user posted image

user posted image

Here are a couple of screenshots to show my payment success via contactless in MY and SG.
CommodoreAmiga
post Dec 13 2022, 06:15 PM

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QUOTE(JLJQ @ Dec 9 2022, 11:18 AM)
Yes, am aware of that.

Only problem is, from the past few times I transacted using BigPay, that won't be the precise final reflected charges, so it is only indicative & can't be used to compare directly to Wise real-time transparent rate & fees.

Oh well no worries, thanks for the help.
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QUOTE(BetterCallSaul @ Dec 13 2022, 06:06 PM)
Everything is on it's default setting. One thing you can try is to change the spending limit to maximum under Manage > Account Limits > Contactless (this flow is for iOS) and maybe that might trigger the system to allow contactless. It's also worth noting my card is new, I am new to Wise and received my card in November. If all else fails, maybe can try contacting their support team and tell them that the contactless on the card is faulty.

user posted image

user posted image

Here are a couple of screenshots to show my payment success via contactless in MY and SG.
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Hmm...makes me itchy to try again. Ok, gonna top up some money and try to use tomorrow.

This post has been edited by CommodoreAmiga: Dec 13 2022, 06:17 PM
Ramjade
post Dec 13 2022, 07:04 PM

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Who offer better rates? Bigpay or wise for overseas transaction?

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