According to their email, yeah. I just assumed mine was but didn’t check so now my account / login is totally frozen. Only went to check the app as my card didn’t work earlier.

It’s happened in the past but I’d normally do a manual transfer out. Was sick this week so been in bed since Wednesday and didn’t really check my emails during that time

Eh, i checked mine.

Account->Malaysian Ringgit-> it is the JP Morgan account....is consider the external account? Means money will be stored here if excess 20k?

No, external account. Like a Maybank account for example ..

Unless I’m missing something and JP Morgan offers domestic RM accounts to consumers

Balance can’t exceed RM20K … mine happened to be in EUR balance.

How to setup this?

Hi, guys I'm planning to use my wise debit card for the first time in sg. I plan to just deposit money in RM to my account and use the debit card in SG.

Is there anything I need to be aware of? Is this the best practice to avoid high fees?

I’m probably not the best person to ask as my account got locked, so can’t even access the app now to check anyway.

Yes just that easy use debit card, do not withdraw from atm to avoid any possible cost.
Also if u can predict future, can also exchange sgd 1st at ur preferable rate, then the debit will deduct from sgd stored 1st.
Btw a lot ppl feedback wise wave got problem so just prepare to type ur pin when paying.

sg developed country, wise card should works fine.. unless you buy stuff roadside etc... you may need some cash

Been quite busy so I have just emailed their appeals address yesterday night, still waiting for reply

This post has been edited by Boy96: Dec 17 2022, 06:56 PM

Alright .. I’ll try to call them see if that can speed things up. Worried that their email will take quite long to get answered

Been using Wise more than anything else this past year so it’s a real inconvenience if I don’t have access to it.

yes i hv sgd in wallet. SGD100

only when back in Msia i realise 2.80 was deducted so i ask and they refunded.
my fare on that particular trip at exit was sgd1+
so i hv no choice but to buy their transportation card again.



We’ve given you a refund for transaction #504728000.
An official chargeback investigation can take up to 2 months and we can’t guarantee a successful result. So we've decided to refund the money back to your account this time.
This means that we closed your dispute. Your money should be in your account and ready to use.
If you have any questions, please get in touch. We’re happy to help.

This post has been edited by elea88: Dec 18 2022, 05:16 AM

if u are Msian then u need activate your card first in Msia for first time if not mistaken.

i convert to sgd first. however tried wave but decline. Pin is no problem.

I emailed them Saturday, today they unlocked my account so all good!

I rarely ever could get paywave to work on this card - chip / PIN only. There’s a particular place where my Wise card never works (GoBiz POS or something system shows as not supported)

Mine still no answer yet

Was quite surprised as it said for appeals it would take up to 20 working days .. but I guess this scenario is quite straight forward.

Transferred the extra out now so I'm within the rules

What details did you include in the email u sent to them?

Pretty much nothing, I sent this as a reply to their reminder email about deactivation :

“ I was under the impression that one of the existing external accounts added previously would have the additional funds withdrawn to automatically … rather than locking the account.”

That’s it!

hmm, i transferred moneis from MY bank to SG bank account but the transfer was unsuccessful. did i need to do something before casually transferring

I'm planning on getting a Wise card for online purchases since they have the Virtual Credit Card feature. Was wondering if there are any fees for topping up the card and also transferring the unused MYR back into your bank account?