I see..
Looks like upb using normal internet line.. maybe thats why auto video quality..

The white stb using dedicated vlan for tv streaming.
Last time i tried white stb using vlan tag wifi, lag like hell.. 😅

That dedicated VLAN is why I will never part with my old white box. It has higher bitrate, higher framerate (50fps) and no overhead delay.

It was very nice before TM decided to revamp the UI.. no lag UI, fast response from remote.. pip mode, reminder on channel..
After new UI, all is missing.. 😤

I'm using plus box, but anyone who can help to do add on for netlix via adb

https://forum.lowyat.net/topic/5004258/+80

Thanks a lot

Just called unifi and they told me that the new upb box login cannot be used on the old white stb box even if i buy an extra unit outside..

what a bummer

I'm using my old STB login on the new UPBs.

And here's the weird thing, before I bought the new boxes, I called TM to confirm whether it's possible to run 2 boxes simultaneously (I was replacing the old STB box and cancelling my Astro subscription). They said, yes, but I will need two new separate logins for the new boxes. So upon signing up for 2 new boxes they asked me to provide login ID candidates (3 each). Once processed, I was told they will send me an SMS of the confirmed logins.

A few days passed, and I get an SMS from TM. I was expecting two new logins, instead I got one...and it's not even any of the candidates I provided, they sent me my old STB login. To complicate matters, shortly after, only one box arrived instead of the two I ordered. Naturally, I called up TM and asked for an explanation, and they said that they haven't even processed my order yet. So why the hell am I already receiving a unit? They had no answer for that and said they would investigate and call me back. Despite that, the UPB worked fine with the old login ID. I decided to wait for their return call.

But before I got a return call, a few days later another SMS and box arrived. Once again, it's the same login ID, the old one for the STB. Now I'm frustrated, as I was put under the impression that I needed two new logins but received none, and I'm worried that I won't be able to run two boxes simultaneously. I call up TM again and again they said they haven't finished processing my order yet, and again I express my bafflement at receiving two units separately with no new logins and before they have even processed my order. But this time they say that both UPBs can use the same login, andI should have no problems running them simultaneously on two different TVs.

So I tried setting them up together. Both could run using the old STB login, and both run simultaneously...except that the UnifiTV app kept displaying a session timeout screen on each TV alternately every 15 minutes and asking me to renew the session. But if I ran only one box at a time I received no request to renew session. Convinced that the issue is caused by 2 boxes using the same login ID, I called TM again the next day to complain and demand for the two new logins that was promised to me when I signed up. They insisted that my order showed only one login, using the old STB login, and tried to reassure me it should work for the two new boxes. Explaining the session timeouts to them was exasperating, I'm not sure they understood my problem, but they promised to investigate again and call me back.

The session timeout issue persisted for a few days before simply disappearing. Other issues came up and went as Unifi seems to be updating their app every few days. I missed two return calls from TM due to misplacing my phone, so they sent an SMS instead to tell me they considered the issue resolved because I didn't answer their calls. My new boxes are currently running fine, even though they're both using the old login from the STB.

But for me, I don't consider the issue resolved. They told me I needed two new logins, even asked me to give them candidates for selection. I got none, and the apprehension that problems would occur if I keep using the old one. Sure, things still worked out in the end (it's been over 3 months since), but the whole experience just gave me a really bad impression on TM's customer service. It feels like that their sales rep don't know their own products and end up giving misleading/contradicting information, and their tech guys can't keep keep track of reports and orders as I had to explain my issue repeatedly every time I call them up or get transferred from one department to another. And when you miss two calls they just forget about you.

Way to go TM, you really show you care about your customers!

Just saw my latest unifi bill was the higher since I had signed for 24 month. Call the CS , they told me my package was the outdated and need to sign up for the latest package. So I still wonder to choose for maxis fiber or continue subscribe unifi. But the unifi package price already increased to 349 or 370 from Rm316 as my current all in price. I just read the maxis website and know that the router using the AT &T instead of TP-link or D-link. Im from JB , someone from JB friend can give some suggestion about the maxis fiber.

RM20/month per box is not inclusive of service tax. Also the first bill you get will likely be charged two months worth of usage, it will go back down to RM20/month for the remaining 22 months. Assuming your previous monthly plan is 298/month not including ST, there's an extra ~RM10 charge on top of the RM20 for the box. I have no idea where it could come from (telephone bill?). Check your itemized bill and confirm where exactly the charges are coming from. They can't change you to a more expensive plan without your explicit consent.

Currently I using own TV Box, Unifi Plus Box and Old White STB. All can login with same account. The Old White STB need change the password when frist login since TM reset my password when install the new Unifi Plus Box.

I really dunno when they will improve the app. I just make a complaint at MCMC they have reply me but need me provide more picture. 🙄

Wahh did you need to update/register your white stb box Mac id with tmnet before using the white stb box ?

This post has been edited by stapler87: Dec 9 2020, 11:25 AM

donno lah TM.. last time when using the 1st silver box (non android i think) the picture was superb.. compare to the white stb..
and when TM updated the UI to new ones, most useful option like, reminder, pip.. all missing.. and the new UI also lags..
haven't use the UPB .. but i see alot of complaint like pic quality..

seems TM when upgraded, its going "backwards" more than forwards..

No, after on the White STB request login new password.


UPB like shit..Just see the subtitles know the quality of video

Thanks! Will try using this method!

Edit

This post has been edited by stapler87: Dec 26 2020, 09:05 PM

yesterday they upgraded a new version... now all other apps cannot be accessed already.. or am i missing something?

What?? New Version? Mind to take photo of the version and UI first?
Don't tell me Playstore gone again yeaah~

Hi all.. Just get my upb today. Can anyone tell how to browse the net using browser eith this upb? Can i i stall google chrome or other web browser?