Interesting. Some sort of hw incompatibility between the LAN ports of the hAP AC2 and the STB, I guess. My STB (also white Huawei one) is connected to my RB2011 so no probs here.

I suppose you have already tried a different cable?

This post has been edited by soonwai: Dec 30 2020, 09:11 PM

Ya, already tried with various type of cable cat5 cat5e cat6 all same problem..

Is the chance to Huawei free?
Why suddenly change?

I'm using fiber home and have problems 2 times in a week oredi!!

Just need further upload speed .
10M upload speed is not enough ...pls make it 30M upload speed .

Wah, I thought me & my friend the only one having VLAN 600 issues with Mikrotik. If you scan the VLAN 600, no packet at all or some tiny meaningless packet once in a while.

It used to work flawlesly. I think something change at the TM back end that cause this issue. Not Mikrotik directly (used to work okay).

Can lodge a report and when their technician come, straight ask to push VLAN 600 to ONU LAN 2. Citing my case, Shah Alam area.

This post has been edited by haturaya: Dec 30 2020, 09:51 PM

How do you get this price? why is the package so inconsistent in pricing.

My Fiberhome ONU can't activate the phone setting, can't make call or receive call. When I restarted the ONU, all the previous phone setting wasn't there, zero. No LED at phone1 or phone2 port.
Once the installer confirmed that the BTU is at fault, they will change it depending what stock they have with them in their van. Luckily they carry 2 brands, ZTE and Huawei and the installer recommend Huawei model as he said more stable and durable. I said whatever lah, as long they are good.

Add extra rm1/m can get digi 50mbps.

Tm offer me the package after I request for termination.

Wonder if only certain area affected. Maybe the PPPoE concentrator misconfig or somehow made incompatible with Mikrotik.

I'm in Sungai Long. PPPoE Scan shows I'm using ibse01.bgi. I believe bgi is Bangi.

haturaya you're in Shah Alam. Is yours ibse02.klg ?

winter01942, ahlong, what about you guys?

This post has been edited by soonwai: Dec 31 2020, 12:23 AM

Im with ibse03.wmu

Most probably. I've been using UniFi since 2013 (starting with that 10bmps plan), and use Mikrotik for nearly 2 years. Before that VLAN 600 issues, all was working perfectly.

Anyway, as long as can watch HyppTV, all good to go

Mine is ibse01.klj - where is it?

I didn't really investigate previously, but always needed to reboot STB many times, maybe due to the 10/100 mbps you mentioned, showing the green "Network unreachable" screen during boot

I'm still using the ancient silver STB

ibse04.wmu for me, Setapak area

my assumption was PPPoE is separate from the IPTV?

RB2011 btw

This post has been edited by winter01942: Dec 31 2020, 10:23 AM

you are most welcome. I have managed to use the same old trick for my brother in law account as well.

now only you know they have all these so called underground plans for different customers?

This post has been edited by dannychen: Dec 31 2020, 11:03 AM

Guys, i tot STB always refer to Tv box not modem ?

yup Set Top Box (STB) = TV Box

Hi, anyone know why some of the pc unable to connect to the internet in the similar network.

I was only able to connect with the internet with automatically detect settings for proxy server is turned off for the affected pc.

Was able to ping Google or YouTube even if the browser shows no internet.

The unaffected pc is remained with automatically proxy server turned on.

Kinda weird as the problem just arised yesterday with no software or hardware changed.

Not sure if this is related to unifi.

This post has been edited by Pop The Bubbles: Dec 31 2020, 02:01 PM

do you mean that the PC that cannot connect has a proxy set up?



from what i know there are malware that will try to set this proxy up, but I'm not 100% sure for your case

Any Sifu here know how to properly complain to TM?

I've had slow internet since xmas afternoon. 800MB plan but only getting 1Mbps. Complained to Unifi and technician came on 26th (the next day). He went to look at the connection outside the house and disappeared without a word. Then i noticed my internet was fully disconnected.

I called them back and they said another team needs to come because it's a splitter problem and they will update accordingly.

It has been 6 days now and every day i follow up with the hotline and i get the same answers. "We have escalated your issue urgently, please wait for technical team feedback."

Then Monday, Tuesday, Wednesday i get a call every evening from them (03-27279100) saying "tomorrow we'll update you, we are trying to chase the contractor for feedback" I can't call that number back.

What more can i do guys? I've called them 2-3 times everyday since monday.

It's going to be 2 long weekends without internet. But more importantly it's making it very hard to work from home. My office floor has had covid cases last week and I am being ordered in if I can't fulfil work obligations at home. My 4G coverage is horrible at home btw.

Stock orange color Netis router right?

Any planning to try MCMC even i know not all issues must be go thry MCMC? But i don't think got any effective channel for us to submit the complaint. MCMC is the last resort for us to fight our right