Kucau, better you did as per suggestion and just bring its to any tm point for faster update, If you live in klang valley area best tm point so far i've been is tm point damansara utama/uptown, even much better than menara tm. No harm trying it.

Am I the only one who can't access WikiDevi?
https://wikidevi.com/

No more already. I think they archived it at archive.org

I thought i'm cannot access too.

This post has been edited by misspinky: Nov 12 2019, 09:42 AM

here some sips of tea to be shared...

Last month i have some billing problem and TM replied that they unable to cancel the wrong bill and ask to refer to next month bill.
In their system it is mentioned that i'm the one who activated YEP/downgrade on my billing date. Hence it cause the problem. When i argued that i'm not the one who did it and had registered on earlier date, they changed their explanation and said 'system problem' *wink*.

So i proceed to request those report to printed. They said based on policy, it only for internal use. *wink*.
They also had refused to provide any written explanation, only verbal.

After few report raised, being ignored and most of the report being closed with no notification.
At last the branch manager willing to get me a written explanation on the issue from credit dept. After few updates, they ask me to wait for the email on 12th. (1 day before my billing date. lol *wink*). Well it is not a surprise anymore as nothing in my inbox as of now. Let's think the positive, that email to be send before billing date is a coincidence and they conveniently 'forgot' to send the email.

I've monitored seen few weird activities appeared to my account.
a) Modification done on 13 Oct.
b) New modification to my account/plan done on 12th Nov. (They never learn from mistake i believe).
c) Service start date keep on changing between 3rd and 13th.
d) The bills pending value keep changing between 189, 91, 84, -124.. lol

Im a noob and knows nothing on whats going on *wink*. I just don't like how these are being played.
I did not receive a copy of my contract (i did not request it, yet). Also no copy of the report that i've made (just ref no).

I think they modify everyone account to adjust the pricing with discount to make sure it ended up with your currents total amount even if didn't applied for it.
For that copy of contract, L1 or L2 will just simply send you TnC contract that matched your plan name IR worse situation they ask for verification and only called you to inform you the end date of your contract.

Hi guy, wanna to ask you..

Previously I was holding the Streamyx 8mbps with STB box (around Rm80++), now fiber is available already. Receive call previously from agent and agree to migrate to Unifi 100mbps.. (around RM120+).

Now realize the STB box is not working at all already, which means unable to watch channel.

Request TM for help to update it to STB box, but they say cannot.
So want to ask is it consider new application or consider upgrade?

Different customer service say different story. One of the ladies say my one is new application, but not consider upgrade.. But weird my landline number maintain same.

What's up with the routing to Australia? I'm getting like 160-180+ ping with direct connection to Sydney while 110+ ping with VPN through SG.

I also got 110+ ping with Maxis (which uses Unifi optic fibre) in my kampung in Perak last weekend. How come KL has higher ping?

This post has been edited by culvers: Nov 13 2019, 02:44 PM

Just got my home Unifi'd with 300 Mbps in Sura Hujung, Dungun, Terengganu. TM now is very aggressive in deploying Unifi around Dungun town area. BTU is from Huawei. But I got the old TP Link router, anyway to request to change to the latest DLink MU-MIMO router?

No. Get your own router instead
All routers provided by TM is crap

My suggestion: RT-AC86U

Try to hide all the plugs & wirings.
This is how I hang my router. All wirings & plug point is hidden inside the wooden box.
However, my BTU is located somewhere else.

Future plan. I wanna let my router exposed for best coverage throughout the house (although a bit off-center though, gonna adjust it later).

why router hang like that?

should ask them hang properly ma.. that anthena so ugly..

It is my request. What do you mean by properly? I hang it on high place to optimize coverage.

Makes no sense to put the ONU on high place like that. If did want to relocate, need to extend fiber more.

Oh no

This post has been edited by izhamsatria: Nov 13 2019, 04:13 PM

i mean it is not so aesthetic..just personal opinion..dont mind..

i feel weird when see the router hang terbalik..

if it getting good coverage,then all good

The placement is fixed, and I want it to be out of reach of children and less clutter on the table.

Understood, functionality first then aesthetic. And I don't want clutter of cables and devices on the table and out of children's reach.

Just wondering though, wouldn't it be hard when you want to troubleshoot the devices or change router, etc.
Anyway, what did they use to stick the router/btu/socket on the wall?