Yup am not experiencing this issue u r having so let them resolve it. Either they collect the item from you or something. Know it is frustrating, hang in there bro. Hope all goes well with your case.

i saw a video on Illegear fb about Amd Ryzen Onyx V, anyone knows when is it coming?

I am a Raven user and the laptop is still powerful after 2.5 years and i don't have keycap problem

hi, my raven SE-R temp max at 94 but fan wont boost itself, i have to manually select fan boost to get it cool down to 80+

your temperature go up till what celcius when using 100% on the proc? mine when gaming it will shoot up to 94C which can burn hand yo

when playing triple A game, your raven heat go up until how many? on fan boost all the time while gaming?

Around 85 degrees celcius


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And what’s the cpu gpu fan RPM when it’s at such temps?

That will tell us if this is a more widespread issue (maybe a specific batch?) or not since a few raven users are complaining.

On one end I’m so freaking tempted to get an onyx G although I wanna wait for a ryzen model, but also a little wary of the QC issues. For example my 2016 ge62 keycaps are still flawless

not sure about specific RPM but my fan would be running at full speed.

I do have a turbo mode. When engaged, would make fan louder. CPU temps drops about 5 degree celsius. CPU turbo boast remains the same.

My video editing software does not use GPU acceleration so my GPU is mostly idling.

Do note I am using regular (thick) Raven, not Raven SE

How to check fan RPM? If i on my fan boost (very loud) when CPU at 100%usage, it will Cool it down alot (10C to 12C)

hmm, weeird, i cant find my cpu temp at HWMonitor or open hardware monitor.....
only able to see it at illegear command center

Could be due to the fact the cpu is still new
Usually apps ike HWMonitor will be able to see both temperatures and the RPM of the fans.

Doesn't the illegear Command Centre show them?

This post has been edited by arslow: May 24 2020, 09:01 AM

Yeap, command center show them

So i just got my Onyx G two days ago. This machine is beautiful, sleek and I love the keyboard. Yesterday tried some games like Anno 1800, The Division 2, Dota, CS:GO. So far so good. CPU and GPU temp mostly is 70+ celcius. Well, fan is a bit loud but is fine i guess cause i am using headphone. Machine is very quiet in normal usage and i am satisfied with the result.

Illegear staff is very helpful in the way of purchasing.

Guess u r the very few lucky one tho~
And how LONG the order time?

I made my order at 25th of April.. Just get my machine before Raya. I guess their waiting list is quite long enough. In the moment of waiting them to contact me I whatsapp Ryan few times to update my status. Have to be patient honestly

fan was loud because was on fan boost?

Not sure about it. I am in Game Mode all the time. Once i start the game then the fan automatically become loud. Perhaps is the setting. I never purposely turn on fan boost.

Anyone know what is the biggest promotion for illegear and when will it start? >_<

Does Onyx V have the same sleek body and keyboard?

Keep it on Game Mode if you are ok with loud noises. Im on Onyx 8750h 2060 and play games on Equilibrium mode. On stock it is indeed hot and loud but after tuning in throttlestop I managed to figure out sweetspot for the games I play and anticipate the max clock needed roughly.

90degrees+ temp and loud fan noise seems normal for out of the box condition without further undervolt and some tuning when under load.