QUOTE(rapple @ May 26 2020, 09:23 AM)
So I got my Raven early May.
the funniest thing is without charging the laptop the game that I play LAGGED. And the game that I played is only RIMWORLD.
And your support team tell me "Kindly play games while charging only, not on battery as it degrades battery’s life & also there would be frame drop sometimes because turbo frequency of CPU is disabled."
They dont offer solutions even when they told me my laptop is ready to be shipped yet they took 2 days to verify my payment and generate an invoice.
I really would think again or to recommend anyone.
Hi
rapple, in regards to the FPS drop/gameplay lag while on battery, kindly note that the same behavior occurs on other brands of laptop as well (Link for reference:
https://steamcommunity.com/discussions/foru...4396040416729/).
This is because while the laptop is being powered on battery, the operating system will automatically conserve the battery life in order to maximize the runtime as long as possible and in turn, it will affect the overall system’s performance due to this (eg: screen brightness will be dimmed, discrete graphics performance will be affected).
Hence during gaming, it is recommended for the laptop to be plugged in with charger to avoid any decrease in performance, hope this clarifies.
As for the payment verification, we are truly sorry for the setback as our internal team is currently operating in limited capacity due to the MCO restrictions, apologies again for the inconvenience caused.