Not normal. Raven SE on dota2 full graphics gtx1650 about 60+ on GPU.

Your 90+ is CPU?

90+ is CPU, 10750h + gtx2060
90+ is without fan boost option, GPU is 80+ also without fan boost

Hi Illegear,

Ordered Onxy V on 5th May but yet to have any update. WhatsApp chat only get the automated response. No update also when the laptop will be ready to deliver.

Order number #195041

Hi yongchin89, the temperature is normal and it's about 3C ~ 8C (in extreme boosted mode) higher than normal RAVEN SE and RAVEN SE-V.

Wow lucky I didn't buy the rtx. So high temp

Wow lucky I didn't buy the rtx. So high temp

The SE-R is optimized for performance to maintain stable FPS. You can adjust the fan boost to bring down the temperature or change your mode in command center

Personal purchase experience:

Ordered a Raven SE-R on 26th of April, make full payment on the same day, item ready to ship out on 16th of May (Total 21 days, 15 to 16 working days), which is acceptable and close to the promise lead time of 14 working days.

Item handover to Gdex on 16th of May afternoon, then subsequently no more update from Gdex, last entry was item outbound from Gdex Damansara Perdana. As per today, after multiple attempt to get Gdex customer service to pickup their phone, their customer service response was oh i got no idea where is the parcel, we will get back to you if we found it. Yes, such an irresponsible courier.

As per today, i still haven't receive my laptop, so i can't comment on the quality of laptop and i am not too sure will i receive my laptop in the end.

For the courier part, i guess maybe it is out of control from Illegear team, but choosing a responsible delivery partner should be part of the shopping experience as well.

So now i am hanging, Illegear team can't do much since the item is already with courier, and courier side will only reply with standard respond like we will check, we will get back to you etc (which it never happen).

Overall, it is a HORRIBLE shopping experience. I will leave another review regarding the laptop quality if i ever receive it. Hopefully this help those still considering buying or not.

It will be ready tomorrow, can you come to self collect?

May we have your GDEX tracking number to check?
194848 PRODIGY is under pre-order stage and expected to be ready very soon. Below is your order details:



The long pre-order is mainly due to limited ODM's post-COVID19 capacity. Hope clarify.

Already received my laptop today in perfect condition, but still don't have time to really test it yet, but i love the sleek and minimal build. Thanks to Ryan, Azim and Prince J who always attend my queries.

Overall Illegear able to keep their promise to deliver as per their lead time, but my stand on GDEX poor performance still same, my parcel already in local branch but no 1 care to update.

No doubt i will recommend Illegear for the build quality and value for money, but i suggest you all do self collection if you all can

No order 195028. Ordered on 4th May. Can update on the status?

If confirmed ready tomorrow. I will go there and collect.

How soon?! Any DATES?! Almost END of MAY 2020~
Wow, Glad to hear that^^ Finally arrived safely~

hi how about this order? tomorrow is friday already. if can self pick up, i will self pick up.

#194972, i can self pick up by tmr if possible too.

Hi Illegear,

Ordered Onxy V on 5th May but yet to have any update. WhatsApp chat only get the automated response. No update also when the laptop will be ready to deliver.

Order number #195041

How soon?! Any DATES?! Almost END of MAY 2020~

hi how about this order? tomorrow is friday already. if can self pick up, i will self pick up.

#194972, i can self pick up by tmr if possible too.

#195041 - As per checking, the order has been processed but it is still pending for stress-testing finalization 🙏 ETA for the order to be ready is 7-14 working days for normal orders once it is in stock but further setback is occurring because we are currently operating in limited capacity due to the MCO restrictions, sorry about this!

Nevertheless once the assembly has been completed, we shall proceed for the invoicing & packaging. We shall update you again via WhatsApp & email once the order has been stress-tested, finalized, packaged, invoiced, verified & ready very soon.
#194848 - Kindly note that the stock has finally arrived our warehouse yesterday and we are now processing all the pending Prodigy orders, yours included to prevent any further delays. Once the assembly has been completed, we shall proceed for the invoicing & packaging.

We shall update you again via WhatsApp & email once the order has been stress-tested, finalized, packaged, invoiced, verified & ready very soon.
#195028 - Kindly note that your order has been queued for processing but unfortunately, we can only make it ready after Raya 🙏 sorry about this.  I would recommend you to contact the Sales Representative assigned to you (Lim) directly via WhatsApp at 018-378 6599 for easier discussions & special arrangements (if necessary), thank you very much & will assist accordingly.
   
#194972 - As per checking, the invoice has been generated & it is now pending approval from management & Finance, not for long now Once the invoice has been released by the management, you shall receive an update fron Ryan for the collection to be done, stay tuned!~

Thanks Azim for the Updates, now we have clearer picture what is the STATUS for our order.
ILLEGEAR should at least update us earlier on the process, but not just letting us waiting blindly~

#195041 - As per checking, the order has been processed but it is still pending for stress-testing finalization 🙏 We shall update you again via WhatsApp & email once the order has been stress-tested, finalized, packaged, invoiced, verified & ready very soon.
#194848 - Kindly note that the stock has finally arrived our warehouse yesterday and we are now processing all the pending Prodigy orders, yours included to prevent any further delays. Once the assembly has been completed, we shall proceed for the invoicing & packaging.

We shall update you again via WhatsApp & email once the order has been stress-tested, finalized, packaged, invoiced, verified & ready very soon.
#195028 - Kindly note that your order has been queued for processing but unfortunately, we can only make it ready after Raya 🙏 sorry about this.  I would recommend you to contact the Sales Representative assigned to you (Lim) directly via WhatsApp at 018-378 6599 for easier discussions & special arrangements (if necessary), thank you very much & will assist accordingly.
   
#194972 - As per checking, the invoice has been generated & it is now pending approval from management & Finance, not for long now Once the invoice has been released by the management, you shall receive an update fron Ryan for the collection to be done, stay tuned!~