ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla
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 May 4 2020, 12:03 AM
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#1
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Probation
8 posts Joined: Jul 2019  
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Hi. I'm helping out my brother buying his first gaming laptop. This is the first time we heard about Illegear and based on my brother's budget of around 5K, he narrowed down to Onyx V or Prodigy. Does the 5% cash discount means he need to pay in cold hard cash, bank transfer or full credit card payment?
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May 16 2020, 11:06 PM
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#2
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Probation
8 posts Joined: Jul 2019
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No order 195028. Ordered on 4th May. Can update on the status?
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May 22 2020, 12:20 AM
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#3
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Probation
8 posts Joined: Jul 2019
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QUOTE(happy_hippo @ May 16 2020, 11:06 PM) No order 195028. Ordered on 4th May. Can update on the status? hi how about this order? tomorrow is friday already. if can self pick up, i will self pick up. |
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May 22 2020, 04:26 PM
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#4
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Probation
8 posts Joined: Jul 2019
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QUOTE(AZIM@ILLEGEAR @ May 22 2020, 12:24 PM) #195041 - As per checking, the order has been processed but it is still pending for stress-testing finalization π We shall update you again via WhatsApp & email once the order has been stress-tested, finalized, packaged, invoiced, verified & ready very soon. Can you give me dates? If this goes beyond May, I want to request for refund. 2 weeks is acceptable but nearly 1 month with no definite delivery time is very disappointing.#194848 - Kindly note that the stock has finally arrived our warehouse yesterday and we are now processing all the pending Prodigy orders, yours included to prevent any further delays. Once the assembly has been completed, we shall proceed for the invoicing & packaging. We shall update you again via WhatsApp & email once the order has been stress-tested, finalized, packaged, invoiced, verified & ready very soon. #195028 - Kindly note that your order has been queued for processing but unfortunately, we can only make it ready after Raya π sorry about this. I would recommend you to contact the Sales Representative assigned to you (Lim) directly via WhatsApp at 018-378 6599 for easier discussions & special arrangements (if necessary), thank you very much & will assist accordingly. #194972 - As per checking, the invoice has been generated & it is now pending approval from management & Finance, not for long now  Once the invoice has been released by the management, you shall receive an update fron Ryan for the collection to be done, stay tuned!~ |
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May 23 2020, 06:35 PM
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#5
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Probation
8 posts Joined: Jul 2019
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QUOTE(tommy2468 @ May 23 2020, 01:29 AM) haha, chill bro~ how long u waited? Since the 5th of May bro. Keep telling me next week...next week. Pay cash π
so yeah canβt wait too long.QUOTE(AZIM@ILLEGEAR @ May 23 2020, 10:53 AM) I believe our Sales Representative has gotten back to you last night in regards to this matter? Let's continue via WhatsApp for easier communication π Yeah...the same answer. Next week but not able to tell when exactly it will be. If I know delivery time will take almost a month...I will not make that order. Please deliver within May. |
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May 28 2020, 08:24 AM
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#6
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Probation
8 posts Joined: Jul 2019
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QUOTE(Prince J @ May 23 2020, 06:40 PM) Hi happy_hippo, It is Thursday already. No date. Keep on saying this week and only 4 days left. If you cannot deliver say so. Donβt promise.We will deliver as per our promise don't worry You will receive your pre-order 10th gen prodigy in May. |
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Jun 3 2020, 09:29 AM
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#7
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Probation
8 posts Joined: Jul 2019
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QUOTE(Aiden19 @ Jun 2 2020, 05:20 PM) Thanks you very much for checking boss. Excited to get the laptop already. I finally received the laptop last Monday after nearly a month of waiting. there were a lot of boxes in the shop, i guess Illegear sales indeed did quite well. I think you guys should change the delivery date to a proper ETA (even if in ranges like 7 june - 12 june) so that people can wait more patiently. Stating 7-14 working days kind of make us customers waiting endlessly especially now mco cause delay in shipping and also lesser workforce. Much better to know when target for delivery. Just my opinion from experiencing apple website shopping π I concurred with above suggestion. Customers pay thousands of RM and looking through the comments here, it seems that customers had to chase Illegear for updates on their purchases. Illegear should have the courtesy to update customers or at least put a proper ETA. |
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