Thinking of downgrading from 500mb plan to 100mb plan. Talked to customer service over the phone and she told me that internet will be down to 3 days if downgrade. Got such thing or scare tactics?

Just spoke to customer service. Recently downgrade to 100mb plan but still using Innacom RG4332 router and Alcatel lucent I-240G-T modem, am I eligible for changing router?

After testing with wired connection, it came out to be 85mbps download and 50 mbps upload and the customer service told me that there is nothing wrong with my router and can support up to 300mbps. How to argue?

This post has been edited by zeronova: Feb 14 2019, 09:53 PM