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 Grab Driver Discussion V5 (2019 & 2020), Info and FAQ

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jasonlicious
post Feb 20 2019, 09:40 PM

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Anyone facing issue with grab app hang?mine seems to hang and when i drive away from that location....after 5 km then i pickup ping at the location i waited earlier zzzz
river.sand
post Feb 20 2019, 10:59 PM

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QUOTE(jasonlicious @ Feb 20 2019, 09:40 PM)
Anyone facing issue with grab app hang?mine seems to hang and when i drive away from that location....after 5 km then i pickup ping at the location i waited earlier zzzz
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Could be your phone issue.
Grab app is too resource hungry.
george steve
post Feb 20 2019, 11:05 PM

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QUOTE(river.sand @ Feb 20 2019, 09:59 PM)
Could be your phone issue.
Grab app is too resource hungry.
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Experienced similar hangup and lost connection issues three times this afternoon. The phone I use, is exclusively for grab driver app only.
My phone is only three weeks old. The app became laggy when it restarted. Shut down and rebooted after an hour later(after lunch) it kind of works okay.
skylinelover
post Feb 21 2019, 06:52 AM

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QUOTE(george steve @ Feb 20 2019, 11:05 PM)
Experienced similar hangup and lost connection issues three times this afternoon. The phone I use, is exclusively for grab driver app only.
My phone is only three weeks old. The app became laggy when it restarted. Shut down and rebooted after an hour later(after lunch) it kind of works okay.
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Haha damm rite doh.gif doh.gif

Now i always off app after finish driving

Want 2 let go more ram 4 other apps usage😄😆
greatlife
post Feb 21 2019, 09:51 AM

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Weird happening yesterday evening.

i picked up a rider at Suria KLCC Ampang entrance at ard 6;30pm, DOP at Majestic Hotel. when i accepted the AA order the chargeable fare was at RM21 + 26 (TBB). It took me almost 1 hour to reach at the drop off point, terribly jam. On the way back, i checked my earning statement and found out there was no TBB at all for the trip to Majestic Hotel!!!!!

Quickly i called to cs and they want me to write story about the incident via Help Center... some more asked me did i snap the picture, i said where the hell i got time to take picture... if i knew the system can be like sure i will go and snap it...

Why the system like one!!!!!!
mrr9
post Feb 21 2019, 10:16 AM

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26 or 2.6? 😝
greatlife
post Feb 21 2019, 10:41 AM

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QUOTE(mrr9 @ Feb 21 2019, 10:16 AM)
26 or 2.6? 😝
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haha, that moment my mind was very clear, when i looked at the TBB was at RM26.00 then only i talked to myself it is worth to pick up the rider...if say 2.60.....'wasting gas'

yhtan
post Feb 21 2019, 10:41 AM

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QUOTE(greatlife @ Feb 21 2019, 09:51 AM)
Weird happening yesterday evening.

i picked up a rider at Suria KLCC Ampang entrance at ard 6;30pm, DOP at Majestic Hotel. when i accepted the AA order the chargeable fare was at RM21 + 26 (TBB). It took me almost 1 hour to reach at the drop off point, terribly jam. On the way back, i checked my earning statement and found out there was no TBB at all for the trip to Majestic Hotel!!!!!

Quickly i called to cs and they want me to write story about the incident via Help Center... some more asked me did i snap the picture, i said where the hell i got time to take picture... if i knew the system can be like sure i will go and snap it...

Why the system like one!!!!!!
*
the great system will not reflected immediately, logout then login and see your cash wallet. If don't have then throw red paint at grab office
mrr9
post Feb 21 2019, 11:16 AM

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QUOTE(greatlife @ Feb 21 2019, 10:41 AM)
haha, that moment my mind was very clear, when i looked at the TBB was at RM26.00 then only i talked to myself it is worth to pick up the rider...if say 2.60.....'wasting gas'
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Somehow grab manage to play with our imagination. Lol.
Btw how to claim toll not charged? Grab no response until now.
lznce2679
post Feb 21 2019, 11:32 AM

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when tbb is higher than fare..i alwaiz screenshot..
for future reference purposes.
zinglicious
post Feb 21 2019, 12:04 PM

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Yesterday got a trip at 730pm to KLCC with fare of Rm27 but the return trip from there back to Chinatown only Rm13. confused.gif
greatlife
post Feb 21 2019, 01:10 PM

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QUOTE(yhtan @ Feb 21 2019, 10:41 AM)
the great system will not reflected immediately, logout then login and see your cash wallet. If don't have then throw red paint at grab office
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Logged out logged in shows nothing...

don't wanna waste money to buy red paint lahhhh...
Received the reply from the Crap Support team, standard reply just wanna avoid everthing, wtf,,, i replied to them pls don't gv that kind of standard reply!!!!

Shit, wasted my time to write story and possibly get nothing at the end......
kratosgrab
post Feb 21 2019, 01:34 PM

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yesterday drove from 10am till 6pm. Total gross only RM47. I think time to hang key liao. Mostly time waiting in aircon, waiting ping wasting petrol....
ahchat
post Feb 21 2019, 01:39 PM

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hi guys, I'm thinking of doing GRAB driver on weekend only...

I'm working in usj but live in pj, thinking of doing grab whenever I'm driving back to pj, is it worth it?
Ron2828
post Feb 21 2019, 02:38 PM

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QUOTE(kratosgrab @ Feb 21 2019, 01:34 PM)
yesterday drove from 10am till 6pm. Total gross only RM47. I think time to hang key liao. Mostly time waiting in aircon, waiting ping wasting petrol....
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8 hours and only gross RM47?where are you based?
yhtan
post Feb 21 2019, 02:44 PM

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QUOTE(kratosgrab @ Feb 21 2019, 01:34 PM)
yesterday drove from 10am till 6pm. Total gross only RM47. I think time to hang key liao. Mostly time waiting in aircon, waiting ping wasting petrol....
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drive smart, go to places to hunt for trip instead of waiting durian drop
priaye
post Feb 21 2019, 03:51 PM

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Need help from experience Driver

If PU at condo. Ping at outside or guard house , then only rider send message ask to pu at lobby or at their block. What should we do. These kind of request seems like riders want to con us on the fair.

Sometimes the distance quite far and the delay caused by the security guards. Sometimes took us more than 5 mins

Artak
post Feb 21 2019, 04:03 PM

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guys, how are u guys doing with grab now?
I guess, these past couple months ever since they defaults JustGRAB instead of grabcar, im really having a hard time reaching my kpi.

I can still reach it, but takes 3, 4 hours longer. its interupting with the time i set aside for myself. gym/study/prayer/recreation etc...
yhtan
post Feb 21 2019, 04:04 PM

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QUOTE(priaye @ Feb 21 2019, 03:51 PM)
Need help from experience Driver

If PU at condo. Ping at outside or guard house , then only rider send message ask to pu at lobby or at their block. What should we do. These kind of request seems like riders want to con us on the fair.

Sometimes the distance quite far and the delay caused by the security guards. Sometimes took us more than 5 mins
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Look at the grab apps, if got selection of block, then wait at guardhouse, if no selection of block then go in.

Places like Ridzuan condo at sunway mentari doesn't allow to pick up at lobby, rider has to wait at guardhouse for pick up.
yhtan
post Feb 21 2019, 04:07 PM

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QUOTE(Artak @ Feb 21 2019, 04:03 PM)
guys, how are u guys doing with grab now?
I guess, these past couple months ever since they defaults JustGRAB instead of grabcar, im really having a hard time reaching my kpi.

I can still reach it, but takes 3, 4 hours longer. its interupting with the time i set aside for myself. gym/study/prayer/recreation etc...
*
What is your KPI for daily collection? The slow down has been affecting all of us especially last 2 month.

I think demand has been lower (Lack of promo code and people has lesser money to spend) or driver has increase.

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