A "system glitch" would suggest that they have a highly sophisticated AI that created that FAQ #12 with a nice table after gathering all the inputs from their management and lawyers, I would totally be buying TM shares if that's the case.

It's done on their OWN FREE WILL, CONSCIOUSLY, there's MOTIVE for updating FAQs to Rm159 after 2 years and termination penalty to subs fee*remaining months.

Dont let them get away with one narrow escape after yet another like a sneaky snake, let things slip under table and let time fades and washes away what sinful deeds they committed all these while.

This post has been edited by imalmighty: Nov 17 2018, 07:55 PM

Shorting their shares might be a better way to go. Hehe. Oot.

Thanks @SilentVampire for all the help. It was actually the Qos on my asus router. Not sure why, if I turn off the feature (which I previously using it without problem with 30mb), and reboot then I can get the full 300mb. If I turn it on and set the limit to 300mb down and 50mb up, my download will stay below 100mb. Still cant figure out why, theorically it should give all bandwidth when no other connection is using the internet, maybe the up and down too much diff. But I will just turn it off for now, and hopefully 300mb I wont have problem without it, with few devices in my house using the internet.

QOS will disable Cut-through Forwarding (other name NAT Boost, NAT acceleration, fast track, fast path).

if currently using unifi and area has no no more ports, to switch to maxis broadband what is the procedure?

becos worry that if terminate unifi, later port kena taken.

anyone has done the switch before when your area has no more ports while you already have unifi?

They just do testing lah, like the saying goes, "untung sabut timbul, untung batu tenggelam"

Bro, you know who is the king control for Maxis port or not? One area of unifi only can have certain percentage of port allocated for Maxis. Unless Time come to landed area, Maxis also cannot accommodate a lot of ppl switching due to infra sharing.

They surely cannot justify the glitch this time, as even their operator confirm the pricing on the FAQ.

Tell u what, like YoungMan pointed out, the moment they feel the "pain" is the moment tiang/pole license is revoked and emergence of alternative ISPs. That is the moment of rejoice and salvation.

You have to try and arrange maxis fibre installation the same day you terminate Unifi. Also your BTU will be retain for Maxis Fibre and there is a form from Maxis which you have to submit to TM. I think those who have gone through the experience can give better advice.

https://www.tm.com.my/Newsroom/Pages/Clarif...-Singh-Deo.aspx

As expected, keep stalling and taichiing and throwing subtle shade in between. Not surprising, Mr Gobind gave them too much mercy

lol

So, the issue is about Streamyx users. Supposed to give report next week. But already give report so soon. What could have been discussed or planned this fast? Nothing. Just take what has already been said and re-report it and say here is the response.

This is the usual answer just for the sake of answering, not actually addressing the issue. Everyone knows you cannot just replace copper with fibre infra as it takes time to do so. Everyone knows they have already said they will increase speed for Streamyx if possible. Everyone knows they will migrate Streamyx to Unifi if available.

Streamyx users mostly would have moved to Unifi if their area is covered. Even if not yet, they have the option to do so. Streamyx users would have upgraded their package if higher port speeds were available. Even if not, they have the option to do so.

The issue is for those who are not in Unifi area. The issue is for those who do not have higher speed ports. And mainly the issue is of Streamyx pricing which is high for the speed that is offered. The issue is Streamyx users wanting a reduction in price. 1M Streamyx cost RM110 while 100M Unifi costs RM129.

Not one word mentioned about pricing, which is the main issue.

It is hard to believe they don't understand what the users are asking for. It is hard to believe they are so ignorant. It is easier to believe that they are just brushing aside and ignoring what the real issue is on purpose. It is easier to believe they are taking users and the authorities on a ride on the super highway...

btw only selected users which also have higher speed ports available are upgraded, similar to turbo. sadly 8mbps is available in my area but i cant fork out rm160/mth im on rm140 4mbps no free upgrade....

This post has been edited by miloaisdino: Nov 17 2018, 11:03 PM

Really? Have you found out the reason from them? Because of your price they don't want to give 8M? Like the turbo 500M instead of 800M? Any idea what is the selection criteria?

no...they can't add channel without permission from u. if u want ultimate, call them. i am 50mbps non fibre plan with ultimate package b'coz i really need ultimate. before i ruby pack plus.

what unifi tv u got, b'coz ur unifi tv only RM40

Sigh. TM!

outlook.live.com not working...

yes..that's right. after 2 year, can more offer from tm.

I'm having the same problem. I can only load Malaysia websites.