Same case when I ask my techinician...they say got no id or password for unifiplay tv...but they say TM will send it via email or sms...I got mine via sms a couple hour after they finish my installation.

Wow. You are so powerful, wanna get Tun M to fire Gobind.

Well, at least he did something to it. Else will you see 129 for 100Mbps? Will you see Turbo speeds? How about other ISPs? TIME, Maxis? Now tak boleh pakai lah? Bravo.

I didn't say he did a superb job but he DID something. We ought to acknowledge this part. Why didn't you all make noise during BN Minister's tenure?

But the problem is the pricing on 500Mbps which was never revealed. Plus there are users paying RM179 for 300Mbps.

Official TM price from MCMC;
RM129 = 100Mbps
RM139 = 300Mbps
RM329 = 800Mbps
Neighbours insist wanna pay less by using that 25% discount crap from news. Let see what will happen after I informed them with the newspaper tomorrow. If they insists with their stance, then I shall downgrade and no longer share it with them. Very leceh one these guys.

My neighbours were really funny.

The moment I pointed out to them using thestar newspaper, they seem to be 'shocked'.

They asked a lot about maxis RM89 30Mbps and TM RM79 30Mbps. I had to explain to them on TM 60gb quota.

Then I said, "K lah, if you guys don't wanna share anymore, good luck on getting new port for your own fiber. Our district doesn't have vacant fibre port anymore"

Cue further explaination.....

Considering House A neighbours only pay RM50 each for current unifi 500Mbps for me......(what....sharing with total 4 houses including mine)......3 of my neighbours household 'representative' agreed to continue sharing....

This evening = will hold meeting with House B neighbours.....

Those stuffs were done last year before I got lay off at beginning of year 2018  ............

Plus, I don't spent much....LAN cable installation and neighbours' router = neighbours paid for it.

Technically, I only pay RM130 total per month for both unifi accounts + seedbox/vpn combo.

Jimat kan?

Haha, like this any lubang for me?

AFAIK, I think it's all or nothing when it comes to unifi's VOIP service. Terminating UNIFI will terminate the phone service too.

And in certain areas with extensive UNIFI coverage, TM is no longer laying down any new copper, so unless you requested not to cut the copper line before subscribing to UNIFI, I don't think you can ask them to restore it.

I could be wrong about this however, but that is what I was told for my area, which is T.T.D.I.

I think they will eventually want to migrate to an end to end all fiber network for all customers. Save a lot of cost that way, and don't have to worry about copper line theft.

But there are still dumb thieves cutting off fibre cable thinking it is a copper cable..... 
Happen frequently in Sarawak.

i still paying rm129 for 10mbps...

how to get 100mbps? help pls..

wondering why my turbo upgraded to 500 Mbps instead of 800 Mbps as promised?

Yes, that's good. All of us should do that and help other users. We should not let them get away with this unfair pricing. How nice would it have been if all users just went and switched to RM129 in large numbers.

Also, a reminder.

If you're in high-rise, try to get price reduction to RM119 30M or RM129 50M.

If you're Lite RM129 10M, switch to RM129 100M BEST.

If you're Lite RM129 10M and got turbo to 100M, request for STD20 as the 100M BEST has it.

Some will have to renew contract. Or look at options from Maxis and Time if available.

Added:
Not all users read 1st page. Not all users are on this forum. We should inform users out there through other means in case they are unaware of all this. No harm helping other users.

Well if there is no viable alternative and you're a home owner then I  don't see any problem for a contract period.
I'm a homeowner but others situation may differ.
For me, I would be happy to pay less upfront and get a modest speed bump. Not worry about the contract because TM agents will always want to entice customers by offering special pricing.

That's what im doing atm. I switch my focus from turbo to std20. Im running amok over them at livechat. Just told a staff calling from local Tmpoint to fxxk herself.

Can you clarify? You seem to be asking for STD20 insted of turbo. YoungMan seems to be asking for STD20 after turbo.

What package are you both referring to?

device: dlink dir 842

wanna ask how to set the Ssid without the '@unifi' postfix

This is why I posted earlier saying Unifi Lite 10M who got turbo to 100M should request for it. Some time back someone posted they managed to do so. Now  What they will tell you is switch to 100M BEST where you'll get the STD20 also. Actually its just the same if they just add the STD20 when they turbo as the price is the same. They just won't do such things automatically.

Have been thinking to change my parent unifi plan ever since the price was reduce. But afraid of suddenly another price reduction again, then it will be fool being lock under contract again...

My parent's account is contract free for few years ady, and basically their unifi is for 3rd party iptv and some fb, youtube, wechat, whatsapp only...

i just want to share my coversation with TM live chat today. i am 50mbps RM89 and ultimate pack. RM89+60=RM149 without std20. if i can removed ultimate pack forever, i saving more money.    

Update on my wrongly upgrade package. Today I received a sms from TM

RM0.00 Msg frm TM:Dear Sir/Madam,we have escalate your complaint to respective team and found that in order to Turbo Speed Upgrade 2018, the team need to maintain the amount that you have to pay. Hence, the only available highest turbo speed that match the discount that customer could have is 500Mbps.Tq

First they give us discount, now they wanna limit the upgrade speed.

I dont have unifi user right now,
use what to login?

Now still streamyx
and streamyx i also no register any portal account.
only tm reward website can login

sorry many question 

My 30Mbps is only showing 10Mbps on speedcheck...TM added Ultimate pack without my consent to bump up the price to RM220 and 12month contract...Can they add services without asking you? Anyone noticed this?

Wow, I just found out that you can change your turbo plan to a standard RM129 100Mbps online!
Been busy and I didn't login in to my Unifi account or read this thread.

Shit, RM129 become RM159 after 24mths.

TM penipu scammer.

I got conned.

Just goes to show you that they can do something if they want to. Or at least if they plan it well from the start.

Previously, in the customer portal, this was not there.

In the dashboard section, next to the package name and "Active", there is the "..." dropdown menu. Now You shold see
- Change my plan
- Terminate my plan

For termination, we should feel sorry for them...
"So sad that you are leaving. We hope you’ll change your mind"

For plan change, looks like they have listed both new plans RM79 and RM129. Last time, only plans with higher price than yours was there I think.

Can someone with 800M turbo see what they have listed?

Can someone in high-rise see what they have listed?

Awesome, it is now day 2 of no internet. TM only bounced this issue back and forth blaming tech not updating them about the status. Just now they call again saying tech can't come today because half day, only tomorrow will they contact me again to set an appointment.

https://www.lowyat.net/amp/2018/173483/unif...s-price-switch/

Now highlighted by the news page of the site.

https://twitter.com/myTMgroup/status/1063734627607539712
LMAO. Sure jan.gif
RIGHT! Because the front line staff also get their product updates from FAQ and T&C and not direct orders from higher up.

Well let's see how the answered the Minister then

For me we can just exercise our consumer power

If tak suka, tukar

Maxis is always there

When all of us potong and changed to Maxis then they will feel the pain

They don't feel it if we are bashing here or even Minister huu haa

At the end you get just a standard explanation to close the case

A "system glitch" would suggest that they have a highly sophisticated AI that created that FAQ #12 with a nice table after gathering all the inputs from their management and lawyers, I would totally be buying TM shares if that's the case. 

if currently using unifi and area has no no more ports, to switch to maxis broadband what is the procedure?

becos worry that if terminate unifi, later port kena taken.

anyone has done the switch before when your area has no more ports while you already have unifi?

RM2 autopay rebate gone?

no point high speed but unreliable. always like this.

Just installed UNIFI 100Mbps. Speed Test Showing 100Mbps. But When Downloading using IDM speed is 100-150 kbps.  Which Is Way lower then my Digi Broadband 10 Mbps that IDM speed can reach 1-1.5 Mbps.

IS TM CHEATING SPEED TEST?

Sorry for taking the shortcut but I was getting cockeyed going through the thread.

Anyway, am supposed to get turbo-ed to 800 but not happening yet. I am looking into getting a good router to support.

Also, is it possible to terminate the hypptv subscription? I’ve never used the STB. If possible, I will really like to terminate the Ruby package to cut rm30 per month. Not on any contract for both unifi and hypptv for the past 2 years.

Also, does the attached ONU (is it also called the BTU???) supports 800Mbps?  If not, will TM change it without contract? If need to get contracted then I will want TM to change all the peripherals - dect phone, btu,router - since it will be like applying for new anyway.