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Unifi Official TM UniFi High Speed Broadband Thread V36, READ 1ST PAGE FOR TURBO SPEED INFO!

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westlife
post Nov 11 2018, 05:15 PM

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The current rm129 100Mbps plan after 2 years, the price will be reverted back to rm159?
westlife
post Nov 11 2018, 07:16 PM

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QUOTE(solarmystic @ Nov 11 2018, 06:42 PM)
Nope, forever at RM 129 even after 2 years, perpetual promo RM30 discount given according to the UNIFI dashboard.
Yep, no downside to sign up for RM129/100Mbps plan. Especially if you come from a plan with an STB already provided. Only thing is that you're stuck on another 2 years contract.
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I see. good to hear that.
westlife
post Nov 11 2018, 09:04 PM

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QUOTE(Cynox @ Nov 11 2018, 08:14 PM)
Yes, this is what I heard from the CS at TM Point just now when I did my downgrade from RM219 800mbps to RM129 100mbps.  But I dun think that is an issue coz we can choose other package after 2 years or switch to other Telco.

The CS told me the downgrade will take 3-4 days to be effective.  But in reality it takes less than 3-4 hours, can see how efficient Telekom really is.  whistling.gif

EDIT: Just notice the big PINK advert on this page - RM99 for 100mbps, RM139 for 500mbps and RM199 for 1Gbps.  I am quite optimistic TM will at least match this pricing 2 years later.  biggrin.gif
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so the discount is only for 24 months. not perpertual. dry.gif
westlife
post Nov 11 2018, 09:41 PM

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QUOTE(cannavaro @ Nov 11 2018, 09:08 PM)
quite a few.. but somehow a number of them were upgraded from 100Mbps to 500Mbps instead of 800Mbps
Price however reduced to RM159 because TM removed the redundant RM30 V/A/R TV pack (since they were already on Ultimate)
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rm159 for 500Mbps, STD20, Ultimate Pack (tv box)? better deal than rm129 for 100Mbps, STD20, Ruby Pack (without tv box).
westlife
post Nov 12 2018, 09:24 AM

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QUOTE(solarmystic @ Nov 11 2018, 09:43 PM)
Hmm that is strange. I heard different from the CSR when I did mine in September. Plus this is what I see on my dashboard.

user posted image

On the Unifi plan page also, it doesn't say that the 129 price is only for 24 months only also. Only that that it's a 24 month contract.

I think the other CS person is probably misinformed.
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What is the name of your plan now?
westlife
post Nov 12 2018, 07:31 PM

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What is the penalty for terminating the contract later if renew contract for 2 years with now?
westlife
post Nov 12 2018, 09:16 PM

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QUOTE(coolguy99 @ Nov 12 2018, 07:37 PM)
RM500.
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ic. thanks.
westlife
post Nov 12 2018, 09:50 PM

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QUOTE(mylinear @ Nov 12 2018, 09:37 PM)
Obviously this speed is not right for 100M thus your lower download speeds. You will have to troubleshoot your setup, ie network cables, BTU speed, router settings, without wifi,  Windows safe mode etc etc. Unless its a fibre cable issue.
Those who already have a previous STB can still use it. The extra RM30 is actually for Ultimate pack, which comes with STB also.
This may not be correct. Please see #12 at:

https://unifi.com.my/lsds/assets/images/per...Q-Home-plan.pdf
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wow. big trap.
westlife
post Nov 15 2018, 05:25 PM

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QUOTE(anfieldude @ Nov 15 2018, 10:35 AM)
I do see an improvement in download speeds to US and EU servers which is something that does help since I moved from 100Mbps to 800Mbps.

I wish they had an option to allow downgrade to 300Mbps or 500Mbps and pay below RM200 rather than going all the way down to 100Mbps at RM129.

It's never fun paying more for something than others but I don't see how to get around this for now.
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actually 100Mbps is also overkilled for me. Thinks 30Mbps will be more than enough.

for those of you who are on 800Mbps, how do you utilise the bandwidth?
westlife
post Nov 16 2018, 11:31 PM

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QUOTE(voncrane @ Nov 16 2018, 07:43 PM)
Well that's easy for you to say IF you've got a better offer in terms of upgrade or another ISP provider.. Else.. Nothing.. Example, my place max 30Mbps and TM is refusing to reduce the price accordingly. Yet, they are offering 100Mbps at RM129 for others with fiber connection. Same issue with my other place, maxes out at 10Mbps paying RM129.. Both places, Can't downgrade, can't upgrade, can't get discount.. Within contract, Terminating and reapply does nothing to change the situation. If one does change to the cheaper 30Mbps plan, thst comes with a paltry quota. So you see.. Fxxked!
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think maxis rm89 30Mbps is a better deal. unlimited and early termination only needs to pay rm500.
westlife
post Nov 17 2018, 08:58 PM

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if currently using unifi and area has no no more ports, to switch to maxis broadband what is the procedure?

becos worry that if terminate unifi, later port kena taken.

anyone has done the switch before when your area has no more ports while you already have unifi?
westlife
post Nov 18 2018, 11:33 AM

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if switch from 100Mbps rm129 now, will the price will up to rm159 after 24 months?

anyone has the best settings for utorrent to share that can maximise the speed of 100Mbps?
westlife
post Nov 18 2018, 12:29 PM

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QUOTE(AVFAN @ Nov 18 2018, 11:41 AM)
everytime someone hits poor DL speed, the fault is on Unifi..!

not true. in my exp, unifi has NEVER capped DL even for torrents.

just u try others ways to do it since it is possible certain apps or sites restrict.

and u gotta be aware how no. of seeds and peers affect DL speed.
again, my exp... no need messing around... just default.

100mbps can get max 12MBps easy. it gets harder as u go up... e.g. 500mbps, dun expect same ease to get 60MBps.
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Ic. Thanks for sharing. will try it out.
westlife
post Nov 19 2018, 01:30 AM

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QUOTE(nightline @ Nov 18 2018, 08:27 PM)
I have BOTH the maxis 30mbps and also the UNIFI line ( transition period waiting for cancellation ) and I tried both today and the problem is the same. Both are sharing the same ONT so when one is down, the other is also the same. As of this writing, service has not been restored. Possible an international cable outage rather than a local problem.

Both lines registered less than 1.0mbps
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So you have maxis 30Mbps plan installed first before terminate unifi? so after installation, give tm 30 days notification then wait for 30 days to go to tm point to terminate but do not need to return the BTU?

Does maxis give rebate to your last month of unifi bill?

QUOTE(nightline @ Nov 18 2018, 09:09 PM)
My experience.

The MAXIS manager told me to apply first. Then wait for them to install. After installation, do the termination on line and wait for the 30 days termination period. Then walk into any TM net office and hand over the router,phones and hyppTV. Don't return the ONT (modem ) cos Maxis is using the same UNIFi modem. Bring the Maxis installation form to show them you are using Maxis now so no need to return the ONT. So far, I have done all that and using Maxis one week already. Waiting for the termination period to end and return the equipments. No sure whether you can request or not but the manager told me he will take care of the last month Unifi bill. Good luck.
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how do you apply via the maxis manager?

what does it mean that they will take care of the last month unifi bill? they give rebate?

This post has been edited by westlife: Nov 19 2018, 01:47 AM
westlife
post Nov 19 2018, 12:53 PM

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for those of you who had downgraded to rm129 100Mbps from rm189 100Mbps plan, mind to share your latest bill here?
westlife
post Nov 19 2018, 02:22 PM

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QUOTE(whistleon @ Nov 19 2018, 11:59 AM)
worse Live Chat, never reply my question and quit the chat ranting.gif

keep tell me is prorate calculation so no discound :confused:  need wait next month bill only know ranting.gif
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U also encountered the same thing?

Tot I was the only one.

I had made many times online chat, chat halfway not even get an answer then they just ended the chat like that. No unprofessional. Every single reply from the agent between my questions are in min, last qns waited 4 to 5 mins no reply and just terminated the chat.
westlife
post Nov 20 2018, 04:17 PM

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Any good wifi mesh devices are known to support unifi?
westlife
post Nov 20 2018, 04:55 PM

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QUOTE(ootik123 @ Nov 20 2018, 04:42 PM)
Lol, im still paying rm 179 for 500mbps with ruby monthly fee.
*previously was 50mbps package with ruby before turbo
Rm 159 with 500mbps is acceptable , but rm179 oh no plus sst nearly 200 

Add
Thinking about downgrading to 100mbps rm 129
Anyone got advice ??
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If u dun need the speed, no harm to downgrade. Does not make sense to spend close to rm200 including SST nowadays since they are so many cheap package to brgin with. Even the maxis rm89 before SST 30Mbps plan is enough to meet a lot of people needs already.
westlife
post Nov 21 2018, 05:29 PM

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What is the procedure for transfer of ownership?
I know that there is a fee of rm10. Does it reset the contract period after transfer of ownership or it stays the same?
westlife
post Nov 21 2018, 06:18 PM

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QUOTE(imalmighty @ Nov 21 2018, 05:46 PM)
New acc holder wud have to serve another 24 month term. Previoualy this was not enforced. Rm10.60 including sst iirc..
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Any idea when they start enforcing this?

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