QUOTE(Clavie @ Aug 27 2022, 05:37 PM)
Hi,
My 500Mbps fibre link provides speedtest up/down results of 500+ to TIME's Shah Alam and Singtel SG servers and with other servers like in California I get 370Mbps.
When I ping IPs in California, ping is very good ~12-14ms.
All this is very good!
But when I
browse the web, it is a bit
sluggish at times, with all types of devices (laptop, phones, LAN connected desktop) and this is not good! Sometimes it's almost like being in China honestly, with ISP/net control!
What is your feedback about web surfing and pages loading with TIME Fibre?FYI I've made a few tracert and I realized that (I don't know whether it's important) the 3rd hop is always timeout until it moves on to the next hop (this happens in TT Dotcom Sdn Bhd Shah Alam according to the resolution of these IP addresses), for both sites in Malaysia and overseas.
e.g.
Tracing route to cs87.can.transactcdn.com [198.7.31.89] [Verizon CDN in California]
1 2 ms 2 ms 2 ms 192.168.100.1
2 6 ms 5 ms 4 ms 202.186.240.1 [TT Dotcom Sdn Bhd Kuala Lumpur]
3 * * * Request timed out.
4 12 ms 12 ms 13 ms 223.28.43.54 [TT Dotcom Sdn Bhd Shah Alam]
5 12 ms 12 ms 13 ms ae-112.border1.sgm.edgecastcdn.net [152.195.196.220]
6 12 ms 11 ms 11 ms ae-91.core1.sgz.lc3.n1cdn.net [152.195.196.137]
7 13 ms 12 ms 11 ms 198-7-31-89.edgecastcdn.net [198.7.31.89]
Tracing route to time.com.my [211.24.220.166] [TiME.com.my]
1 3 ms 2 ms 1 ms 192.168.100.1
2 6 ms 11 ms 5 ms 202.186.240.1
3 * * * Request timed out.
4 10 ms 5 ms 4 ms 223.28.43.222
5 12 ms 17 ms 5 ms vpn.time.com.my [211.24.220.4]
6 7 ms 6 ms 6 ms www.globaltransit.com.sg [211.24.220.166]Notes: I'm located in KL. I have the Standard config of the TIME Huawei router, no additional network devices/software to slow it down. I've tried using google and cloudflare DNS in the router and it's the same surfing speed.Are you testing this on WiFi or wired LAN?
It's normal as some hops are configured not to respond to ICMP request hence resulting in a timed out traceroute. TM unifi don't even let you to do TCP traceroute.
For you scenario I would blame it on the free router. Speedtest does not measure the responsiveness of the router. Fast.com can measure the loaded latency but it doesn't tell the full story as well.
Most free routers from the ISP have terrible congestion management which resulted in bufferbloat. This is where you find things to be laggy despite having a fast speed.
I am using a pretty decent third party router on TIME Fibre and it's the best consumer ISP in Malaysia in terms of connectivity, stability and responsiveness.