Hi, try enable DHCPv6 prefix delegation, set the default length /64, you can also specify which interfaces to have IPV6 as well.
Also, under Config Tree (Configuration), look for your Interface that assigned PPPOE (usually eth0), click on Ethernet > eth0 > pppoe > 0 > ipv6 (enable it) & enable the autoconf address

Hope this helps.

Thanks.

Hi all, for the past few days the WiFi has been acting weirdly such that it is connected to my devices but it does not seem to be able to work. Has anyone had similar experiences recently and any solutions ?

which wifi router/device?

EC230 TP-Link, lagging for all devices

Time to get a new router.
Provide me your budget, house size and plan speed.

Thanks.

Hi,
Have you been able to check on the speedtest result using LAN ?

If you are on 500Mbps, before doing testing, make sure you have background running services as minimum as possible, and off Internet Security/Antivirus, and don't run any Internet activity except the testing computer.

If you are still experiencing slowness issue, do lodge a report to CS, and SI will attend to your case asap.

Thanks.

sorry its not lagging, the wifi seems to not work/shutdown a few times a day. The planet logo beside the wifi logo would turn red/orange when the wifi is not working and after 2-3 minutes it will turn back green when it is working

Hi, this is another bug happening to some batches of this model, temp solution is to perform hard reset & update to v1.0_200324.35941

Thanks.

hi, just changed my router and the problem is solved already however the speed feels much slower now, any solutions ?

Hi, always perform a cable connection and test the speed at various SpeedTest servers eg. TIME, TM, Maxis etc.

Thanks.

P/S : Didnt SI perform speedtest after they replaced the router ?

I not sure what problem but my time internet keep disconnecting these few days and the router reboot by itself, it is my time router archer c7 start to fail?

i have a problem with EC230 G1
keeps hanging every few hours
when it hangs, both wifi and ethernet (LAN) interfaces are down.
the LEDs are on though
needs to power cycle
the quality of the devices provided by time dot come is rubbish
upon further googling, EC230 G1 is a low end device in the tp-link service provider (ISP) series in 2020

i have now changed to the ubnt edge router (2019 model) and the UAC-AP-PRO i had lying around
very fast and stable connection now. AC wifi on 5Ghz can reach 600-780 Mbps

This post has been edited by Berkshire Breakaway: Sep 27 2020, 02:00 AM

I plan to install time.
Any agent can assist?
TQ

Thanks for the interest on TIME FIBRE.

Refer to your PM for more information on TIME FIBRE.

Thanks.

Hi all,
Been on TIME for 5+ years and it's been good so far till today.

All of a sudden internet went down, restarted modem and router and found modem LOS light blinking red.

Called CS and they said will arrange technician to check. That was in the morning. Called back in afternoon to follow up and they said appointment booked for 8th October.. what?? Suppose to be without broadband for 1 week?

Live in condo and no one has touched the fiber into my unit and modem in a cabinet which no one touches

Can I do anything?

maybe someone disturbed your optical cable.

HI ,

There should be some misunderstanding on the communication, normally this kind of issue will be attended within 24--36 hours.

Please try to call in again.

Thanks.

Dear bro .

Thanks for your interest in Time Fibre , we are Time Fibre Distributor can help you on registration and arrangement for installation.

Feel free to Let us assists in all matter related on Time Fibre.

Thanks

I plan to install Time, since it has just arrived at my apartment. Of course I want it now, now, now!
Is there any benefit to going through a dealer/reseller/installer, versus applying on the Time website itself?

There are few dealer/reseller here. They are helpful and can assist you well till you get your internet up. I've used one of them here.
Through website maybe you might get delayed replies/updates.