Hello, thanks for the interest on TIME FIBRE.

1. Is your building known as Bangsar South or any other names like CAMELLIA SERVICE SUITES , PANTAI PANORAMA or THE PARK RESIDENCE CONDOMINIUM.
2. I can help you with the registration process.
3. 5-7 or 7-14 days.
4. For TIME own stock router can only achieve 500Mbps via LAN, for WiFi depends on your receiving devices.

Thanks.

This post has been edited by FusionXY: Sep 16 2020, 10:07 AM

SAVILLE @ THE PARK

thanks for the speedy reply. The condo is SAVILLE @THE PARK.

Hello, your building is under coverage.
Refer to your PM for the latest offer.

Thanks.

I'm thinking of switching from Maxis to Time since contract has expired. Time is available at my apartment. Currently house unit is connected to riser via copper cable.

Would Time charge for pulling fiber line from riser to house unit? it's about 70m to 90m long.

Hi,

No charge for Optical Fibre from riser to your door step (in your case), on top of this, another 20m FREE from your the point-of-entry at your doorstep to the location where we put our ONU (aka Fibre Modem).

If the optical fibre inside your house is more than then mentioned 20m, you will be charged at RM10/m.

Hearing from you if you need any further arrangement/technical advise.

Thanks.

Hi. Looking to subscribe TIME business plan at Kuchai Avenue.

Whats the latest offer? Thank you in advance.

Please do check out your pm for latest discounts.

Dear Bro


Thank for your interest in Time Fibre, We Are Time Fibre Distributor can help you on registeration and arrangement for installation.

For the current offer from time


100 mb - 1st month free(for certain building only)
500mb and 1gb - rm 10 discount for 24 month

feel free to let us know extra support we can shower on all matter in relate on Time Fibre matter

Thanks

hi in the past few months the ping will become high and things got slow so i have to restart modem+router few times a day. after restarting it will be ok for awhile.

what problem i am having and how can i solve it?

Hi, try perform a bypass of your Router by directly connecting your PC to the ONU (aka fibre modem).

Text me if you need further technical assistance.

Thanks.

Hi guys,I just bought a Mi Box S last week. I have TIME broadband at home with the given TP Link C1200 router. It seems like I'm having issues connecting my Mi Box S to my router. Tried both 2.4Ghz and 5GHz able to detect and connect, however it shows "no internet". The rest of the devices at home able to connect and browse internet without any issues. I tried set all my wireless router settings to auto but it doesn't help either. If i were to disable the wifi encryption then it works. Another thing that I noticed is that, if it shows connected no internet, I have to manually go Mi Box S setting change to the correct date and time, then it works, but I have to do it everytime when i power on the Mi Box S which is very troublesome. Can anyone please shed some light on my issues?

This post has been edited by chineu6: Sep 18 2020, 12:12 PM

I have been a lot of issues with streaming shows. It always stop every 10 minutes and then i have to refresh the browser to get it started again. It's getting really annoying when I am watching a 1 and half hour show. Even restarting the router doesn't work.

guess its your device not the network i guess.
does it happen to other device as well?

anyone using edgerouter x? how to enable ipv6 in edgerouter? cant seems to find any guide on google as well.

Hi.. i searched china keyword as i aso having similar issue.. but i couldnt the other thread.. could you help on this??

Hi everyone, need some help here. It's been quite a few years that I subscribe to TIME broadband 100mbps package with the given TP Link Archer C1200 router. Having no issues with connection speed all this while until lately, here are some problems that I encountered.

1. When laptop connected to 5GHz network, both download and upload speed able to get 100+- mbps which is normal. However, when my Honor 20 Pro phone, Mi Box S and Ipad connected to 5GHz network, download gets only 30-40 mbps but upload able to get 90-100 mbps.
2. During the test, my devices show connected to 5GHz network with excellent signal strength. Stand right in front of router and do speedtest still the same issue.
3. Rebooted router, same issue. Go into TP Link and restore all settings back to default, same issue.
4. Called up TIME tech support, they did a so called "reset" from their side and ask me use my phone browse to testyourspeed.time.com.my. Did a speedtest from TIME website using my phone and result shows 100+mbps on both download and upload. TIME considered this issue solved and close the ticket.
5. After hang up the call, open my Ookla speedtest app using my phone and re-test again, again it shows download 30+mbps and upload 100+ mbps. Tested on 2.4GHz network, download shows 20+ mbps and upload 90+ mbps.
6. I can see that my Mi Box S is loading Netflix videos slowly and even when playing videos, I can see pixelation which I believe Netflix is optimizing the video quality based on my connection speed.

I've been using the same phone and did speed test using Ookla speedtest app all this while and I get actually get 100+ mbps on both download and upload.

Sorry if my explanation causes any confusion. I hope someone could help me to solve my connection issues.

Thank you very much!

So previously on the phone you can get 100+mbps for dl and ul. Only recently the dl dropped to 30+mbps?

yes that is correct bro.

Have you tried LAN Cable connection speed?

Thanks