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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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SonicSpyro
post May 10 2019, 09:05 PM

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QUOTE(Raziel2047 @ May 10 2019, 09:02 PM)
Service down fo me right now, shah Alam Glenmarie area. Anyone else experiencing the same?
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Having some degradation in performance on my end. Subang area. :\
imahappyklown
post May 10 2019, 09:05 PM

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QUOTE(jjj2 @ May 10 2019, 08:19 PM)
Hi, intermittent disconnection does happen to TP-Link Archer C1200 router, there are ways to minimize this occurrence even though cannot 100% get rid of it.
Or better if possible, replace the stock router.

Thanks.
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May I know what ways to minimize? I've been having random disconnections as well. Hella annoying.

Thanks.
imahappyklown
post May 10 2019, 09:06 PM

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QUOTE(Raziel2047 @ May 10 2019, 09:02 PM)
Service down fo me right now, shah Alam Glenmarie area. Anyone else experiencing the same?
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Same. Shah alam seksyen 14.
djhenry91
post May 10 2019, 09:31 PM

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hmm..weird..my download speed only 2.5mbps while upload speed were 25 mbps..my package is 100mbps and location is kota damansara
alexleow81
post May 10 2019, 10:09 PM

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Bandar Sri Damansara. Speed is tremedously slow tonight. On Demand keep buffering!
TristanX
post May 10 2019, 11:21 PM

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QUOTE(SilentVampire @ May 10 2019, 07:41 PM)
What router are you using? Could be a router issue if it is the TP-Link C1200.
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D-Link DIR-882. They did all the settings.
SilentVampire
post May 11 2019, 09:53 AM

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QUOTE(TristanX @ May 10 2019, 11:21 PM)
D-Link DIR-882. They did all the settings.
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Maybe try with another router?
blacktubi
post May 11 2019, 07:57 PM

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QUOTE(TristanX @ May 10 2019, 11:21 PM)
D-Link DIR-882. They did all the settings.
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Verify is it an issue with the router. DIR-882 is a reliable router.

If your LOS light is blinking red when you face disconnection, it is an issue with TIME infra at your location.
TristanX
post May 11 2019, 08:15 PM

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QUOTE(blacktubi @ May 11 2019, 07:57 PM)
Verify is it an issue with the router. DIR-882 is a reliable router.

If your LOS light is blinking red when you face disconnection, it is an issue with TIME infra at your location.
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I just moved the router. Time people put it on top of Unifi modem. Stable so far. Two hot hardware stacked together is not a good idea.
wurz
post May 13 2019, 09:44 AM

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Anyone has service issue? In Petaling Jaya area
stasio
post May 13 2019, 05:59 PM

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QUOTE(wurz @ May 13 2019, 09:44 AM)
Anyone has service issue? In Petaling Jaya area
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No problem here....Digital Mall area.....
happyhaka
post May 14 2019, 01:16 AM

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Wanting to install time ideally by next week. How long does it usually take? Any agents here to help me out and with the rebate? My condo says it is in coverage.
FusionXY
post May 14 2019, 07:17 AM

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QUOTE(happyhaka @ May 14 2019, 01:16 AM)
Wanting to install time ideally by next week. How long does it usually take? Any agents here to help me out and with the rebate? My condo says it is in coverage.
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Hi, thanks for the interest on TIME Fibre.

Normally it will take about 5 -7 days or 7 - 14 days in some cases.

Kindly refer to your PM for more info.

Thanks.
mrfrodo
post May 14 2019, 11:13 AM

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Hi,

My April bill will be due tomorrow (15/05/2019), but somehow I can't pay it, since I currently on overseas for work for 1,5 months, and only can back malaysia in 2 weeks. Is it my account will suspend tomorrow or I still have until next month to settle my bill?

like usually un*f* will give 2 months to settle the bill without suppend the connection.

Thanks.
WaCKy-Angel
post May 14 2019, 12:05 PM

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QUOTE(mrfrodo @ May 14 2019, 11:13 AM)
Hi,

My April bill will be due tomorrow (15/05/2019), but somehow I can't pay it, since I currently on overseas for work for 1,5 months, and only can back malaysia in 2 weeks. Is it my account will suspend tomorrow or I still have until next month to settle my bill?

like usually un*f* will give 2 months to settle the bill without suppend the connection.

Thanks.
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Yes usually its the same as they allow some credit limit.
jjj2
post May 14 2019, 12:40 PM

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QUOTE(mrfrodo @ May 14 2019, 11:13 AM)
Hi,

My April bill will be due tomorrow (15/05/2019), but somehow I can't pay it, since I currently on overseas for work for 1,5 months, and only can back malaysia in 2 weeks. Is it my account will suspend tomorrow or I still have until next month to settle my bill?

like usually un*f* will give 2 months to settle the bill without suppend the connection.

Thanks.
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Hi, nope it won't be suspended so soon, but you may pay via quickpay.time.com.my

Thanks.
mrfrodo
post May 14 2019, 01:15 PM

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QUOTE(WaCKy-Angel @ May 14 2019, 12:05 PM)
Yes usually its the same as they allow some credit limit.
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Hi,

I see. nice to hear it. thank you.


QUOTE(jjj2 @ May 14 2019, 12:40 PM)
Hi, nope it won't be suspended so soon, but you may pay via quickpay.time.com.my

Thanks.
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hi,

ok noted. will try to pay from that. as currently, cimbclick cant access from here.
thank you.
voncrane
post May 14 2019, 01:41 PM

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WTA... If bill (not payment due) date is 5th of every month, when does TIME charge the registered auto-debit card? Before or same day? Also, if they try to charge and got an insufficient funds or whatever response, do they give notice and retry the next day?
donhue
post May 14 2019, 08:12 PM

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QUOTE(voncrane @ May 14 2019, 01:41 PM)
WTA... If bill (not payment due) date is 5th of every month, when does TIME charge the registered auto-debit card? Before or same day? Also, if they try to charge and got an insufficient funds or whatever response, do they give notice and retry the next day?
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My bill date is 8th.. historically, my autodebit have been charged between 14th to 19th.. no specific pattern..
voncrane
post May 14 2019, 08:18 PM

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QUOTE(donhue @ May 14 2019, 08:12 PM)
My bill date is 8th.. historically, my autodebit have been charged between 14th to 19th.. no specific pattern..
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Ah.. As long as it's after the bill date, giving me time to inspect the bill and ensure my BP card has sufficient funds... It's okay. Thanks.
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