Hello!

Does anyone know if I can expedite my service relocation. Basically, I'm just moving to a different unit within the condo but Time's earliest appointment won't be until the 29th.

Thanks!

Applied Time today. Installation date will be on next Saturday.

Anything need to take note?

Sit down & relax, wait for the Installation

P/S :
-- Prepare power socket extension.
-- Get yourself some ideas where is the location you want to place your router, which area in your house is the critical areas that you want to have best performance.
-- Prepare yourself with the preferable cable route, and with some options.
-- During Installation, ask the SI what is the Fibre Reading before plug into the ONU (aka Fibre Modem).
-- During Installation, your Archer C1200 (if so) router is loaded with Firmware Build 20180502 rel.45702

Thanks.

Does anyone has internet connection performance issue tonight? Mine is 500mbps old Klang road. However, real speed tonight can't surpass 95mbps download and upload.

oversea connection really not stable

To where...?

Does anyone know TIME service contractor should charge for something faulty in FTB box after 3 months into contract? Those FTB box outside my unit is unlocked can be easily tampered with imo. RM80 for the fiberoptic connector thing (don't know whats it called) that costs next to nothing... Could we request for official receipt? Seems like something they do for extra income.

Afaik any issue outside if your premise is NOT chargeable, however if say something got stolen aka missing then probably might need to charge.
I think you may claim from your building management since its their job to secure the common area.

Thanks.

The router given is Archer C1200?

Mine is apartment. I guess there is no cable routing required.

Hi, which plan did you subscribed to?

For cable is fibre cable need to lay over the wall in your premise.
Either go through ceiling or through floor area there.

Thanks.

Hi guys,

Can any sifu teach me how to setup vpn on my dlink dir 882 router (russia unit)? I'm using expressvpn.

Thanks.

is there any other brand of ONU/ONT that support malaysian fiber ISP? I mean other than provided huawei ONU/ONT?

Hi, generally the cost should not be charged on you, the FTB outside your unit should be maintained by the Building Management. Anyway, we have come across some buildings whereby the management have certain agreement with the residents that any activation that require maintenance on the infra (eg. port), resident has to bear the cost.
You need to talk to your building management.
And yes definitely you can request for a receipt, and it is a norm practice to issue a receipt to customer upon any extra charge under non-standard installation/maintenance etc.

Thanks.

Hi , if yours is prelaid fibre building, then there is no need to pull in additional fibre.

Thanks.

Hi, you mean TIME Router DIR882 or the one you bought yourself ?

Thanks.

Hi, there are numerous brands that can support, but depends on the Provider that chooses their preferred ones.
You can't use one that you buy outside and replace the one given by your provider, it won't work.

Thanks.



This post has been edited by jjj2: May 17 2019, 09:05 AM

Its from TIME. and its a russia unit.

Thanks.

thanks jjj2, doesnt looks like it is the url filtering or the https inspector.

whatd the recondmended MTU?

and thanks so much for the help

Is Time server having problem with WeChat?

I can connect with Digi or with VPN but not with Time (using google dns).

Same, wechat having problem with Time internet.