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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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diehard1979
post Mar 17 2025, 03:34 PM

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QUOTE(jjj2 @ Mar 13 2025, 05:21 PM)

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I had accept the promo so the RM10 off will show in next month's bill? This month I pay the old amount right because the bill already generate out on 9 Mac.
blacktubi
post Mar 17 2025, 10:09 PM

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QUOTE(ChenKaiWen @ Mar 17 2025, 02:45 PM)
Just wanna add on. I changed bridge mode myself and when TIME upgraded their equipment, it will revert back to Route Mode, causing you to lose internet. Hope this will help, if they ever upgraded equipment in ur area.
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Yup, they will push a new config if they perform any changes at OLT level as your ONU provisioning profile is not bridge mode.

Better to get TIME to do it properly at their end.

This post has been edited by blacktubi: Mar 17 2025, 10:09 PM
jjj2
post Mar 18 2025, 11:33 AM

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QUOTE(diehard1979 @ Mar 17 2025, 03:34 PM)
I had accept the promo so the RM10 off will show in next month's bill? This month I pay the old amount right because the bill already generate out on 9 Mac.
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Yes
diehard1979
post Mar 18 2025, 11:54 AM

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QUOTE(jjj2 @ Mar 18 2025, 11:33 AM)
Yes
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Thanks
hihihehe
post Mar 18 2025, 03:00 PM

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my 24 months contact just ended not long ago and i want to downgrade from 600 to 200mbps. do i need to do it via live chat or better make a phone call?

will my contract reset to 24 months again?
jjj2
post Mar 18 2025, 03:12 PM

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QUOTE(hihihehe @ Mar 18 2025, 03:00 PM)
my 24 months contact just ended not long ago and i want to downgrade from 600 to 200mbps. do i need to do it via live chat or better make a phone call?

will my contract reset to 24 months again?
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You may login to the selfcare portal to downgrade, no contract reset.
hihihehe
post Mar 18 2025, 04:38 PM

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QUOTE(jjj2 @ Mar 18 2025, 03:12 PM)
You may login to the selfcare portal to downgrade, no contract reset.
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There was no downgrade option so i have to contact live chat to make the downgrade option available within 24 hours
jjj2
post Mar 18 2025, 06:34 PM

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QUOTE(hihihehe @ Mar 18 2025, 04:38 PM)
There was no downgrade option so i have to contact live chat to make the downgrade option available within 24 hours
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Should be under Manage Plan > Change Broadband Plan.
Probably yours had been hidden.
westlife
post Mar 18 2025, 08:52 PM

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just got the confirmation from live chat that i can downgrade after my contract ends without contract reset. tongue.gif

user posted image
westlife
post Mar 18 2025, 08:53 PM

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QUOTE(hihihehe @ Mar 18 2025, 03:00 PM)
my 24 months contact just ended not long ago and i want to downgrade from 600 to 200mbps. do i need to do it via live chat or better make a phone call?

will my contract reset to 24 months again?
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this is what exactly i want to do after my contract ends on 15 dec 2025. tongue.gif
jutamind
post Mar 18 2025, 08:58 PM

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Will 200mbps enough to support simultaneous streaming of 4k video content from 2-3 people without lag? What about the latency for multi player games, good enough to play without high latency?
westlife
post Mar 18 2025, 09:01 PM

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QUOTE(jutamind @ Mar 18 2025, 08:58 PM)
Will 200mbps enough to support simultaneous streaming of 4k video content from 2-3 people without lag? What about the latency for multi player games, good enough to play without high latency?
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good enough seriously...

it is still overkilled. not to mention that time broadband has equal upload speed for 200Mbps plan...

i could not wait to downgrade to save cost... tongue.gif
jutamind
post Mar 18 2025, 09:14 PM

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Thanks. Thinking of downgrading from Unifi 500mbps to cheaper package

Does anyone know whether the wifi routers that comes with Unifi package usable with Time fiber modem as my current Unifi wifi routers are paired (1 at grd floor and another on 1st floor which is just nice). I understand that Time 200mbps only come with a single wifi router.

QUOTE(westlife @ Mar 18 2025, 09:01 PM)
good enough seriously...

it is still overkilled. not to mention that time broadband has equal upload speed for 200Mbps plan...

i could not wait to downgrade to save cost...  tongue.gif
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This post has been edited by jutamind: Mar 18 2025, 09:14 PM
blacktubi
post Mar 18 2025, 10:41 PM

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QUOTE(jutamind @ Mar 18 2025, 08:58 PM)
Will 200mbps enough to support simultaneous streaming of 4k video content from 2-3 people without lag? What about the latency for multi player games, good enough to play without high latency?
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Stream normally should be fine.

If you constantly jump around / skipping, it will struggle a bit and have some buffering.
TheLegend27
post Mar 19 2025, 11:09 AM

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hi timer, now i’m using 600mbps at 119 per month. how do i get another house for same price 119 per month also?
MasBoleh!
post Mar 19 2025, 10:12 PM

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QUOTE(westlife @ Mar 4 2025, 02:53 AM)
yes, i am on 600Mbps plan. I signed up time back in Dec 15 2023 when I first move in to my current rented apartment unit.

That time i opted for 500Mbps plan (which is now free upgraded to 600Mbps) becos it has 6 months special price of rm99 and free one month subscription due to online sign-up. and comparing to the 100Mbps plan (which is 200Mbps plan after the free upgrade), it gives 2 x wifi 6 mesh units. I was on unifi using my own wifi 5 mesh units on landed previously. So i tot the wifi 6 mesh should be good since they are newer and given I moved to apartment unit, the 2 x wifi 6 mesh should be decent to provide better coverage and speed comparing to my old wifi 5 mesh units.

but obviously my expectation was wrong which the 2 x wifi 6 mesh given by them did not perform as my expectation. The latency is high which is bad for my mobile game play and coverage is also nothing better than my wifi 5 mesh. maybe becos the free wifi 6 units are all dual-band units while my wifi 5 mesh are all tri-band which make the difference.

so once my contract ends on 15 dec 2025 i want to switch to a cheaper plan instead.
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what modem/router are you currently using?
westlife
post Mar 20 2025, 01:43 AM

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QUOTE(MasBoleh! @ Mar 19 2025, 10:12 PM)
what modem/router are you currently using?
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I use my own mesh wifi router, 2 x Linksys mr8300 wifi 5 mesh.
MasBoleh!
post Mar 20 2025, 02:43 AM

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QUOTE(westlife @ Mar 20 2025, 01:43 AM)
I use my own mesh wifi router, 2 x Linksys mr8300 wifi 5 mesh.
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Does the time installer know how to set up mesh?

That means one cable need to pull to first floor for this to work?

This post has been edited by MasBoleh!: Mar 20 2025, 02:44 AM
ChenKaiWen
post Mar 20 2025, 07:08 AM

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QUOTE(MasBoleh! @ Mar 20 2025, 02:43 AM)
Does the time installer know how to set up mesh?

That means one cable need to pull to first floor for this to work?
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Mesh works wirelessly. But you can connect cable for better speed and latency tho.

TIME installer will charge extra service fee if you want them to set up your own router.
jjj2
post Mar 20 2025, 11:01 AM

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QUOTE(TheLegend27 @ Mar 19 2025, 11:09 AM)
hi timer, now i’m using 600mbps at 119 per month. how do i get another house for same price 119 per month also?
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This is special offer to existing customer which has been using the service for some whiles. New signup only entitle for standard promo.

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