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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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danokchonger
post Sep 20 2018, 04:55 PM

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just changed my package from advance 30mbps ($139) to 100mbps ($129). took them 1 week to get it changed. i just installed unifi 2 months ago, so now contract refreshed for another 2 years (with no additional cost - i was told). I nvr use their hypptv so i do not know whether the same service is available with new package though tm point informed me it is the same package.

anyway, using their stock router tplink ac1200 v1. i had to change wifi usb adapter tl-wn822n to t2uhp coz of 5ghz support.

on tl-wn822n 802.11n 2.4ghz can get between 40-50mbps max ; upload max 40mbps

on t2uhp 802.11ac 5ghz can get 104mbps ; upload max 50mbps

i noticed the new service is called " unifi 100Mbps (STB) BEST "

oh yeah, they will send a technician to check out .... funny thing was he used lan cable to check the speed and it was at 97mbps n i uses wifi with slightly higher speed. can't complaint smile.gif.
imalmighty
post Sep 20 2018, 04:58 PM

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https://secondary.unifi.com.my/upgrade-now down? Anyone can access it? Or just me down
Seng89
post Sep 20 2018, 04:59 PM

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Guys, any1 know the termination procedure? After 1 month notice. I must go to TM point to terminate? Puchong TM point told me must go cyberjaya branch. 🤬
jasonchaw
post Sep 20 2018, 05:02 PM

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QUOTE(Seng89 @ Sep 20 2018, 04:59 PM)
Guys, any1 know the termination procedure? After 1 month notice. I must go to TM point to terminate? Puchong TM point told me must go cyberjaya branch. 🤬
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30days early notice required.

https://www.soyacincau.com/2018/08/03/tm-ea...i-and-streamyx/

yes, you still need to visit TM point to return BTU if not mistake
devil98
post Sep 20 2018, 05:05 PM

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Guys, my turbo upgrade is done and i am using TP link C7 AC1750, how come i only manage get 250-280mbps connect via wireless 5ghz, if 2.4ghz only 80mbps?

Do we need made any setting change in our router?
GamerKid
post Sep 20 2018, 05:07 PM

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QUOTE(lamusiqa @ Sep 20 2018, 03:31 PM)
When you made the request, did the CS rep say he/she will put you up for upgrade or did they tell you to wait?
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Hahaha, I fight for it. I told them if i'm paying 329 and not getting a speed upgrade now, i'll make a skmm report for unfairness. I told them to make a case, a day later someone using a private number called me and told me that they have gave the request to the HQ for the speed upgrade. Waited a day and boom, turbo-ed.
TSSilentVampire
post Sep 20 2018, 05:07 PM

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QUOTE(devil98 @ Sep 20 2018, 05:05 PM)
Guys, my turbo upgrade is done and i am using TP link C7 AC1750, how come i only manage get 250-280mbps connect via wireless 5ghz, if 2.4ghz only 80mbps?

Do we need made any setting change in our router?
*
What is your turbo speed? Set 5GHz to 80MHz and test again, but you won't get full turbo speed if your device does not support the right MIMO.
devil98
post Sep 20 2018, 05:09 PM

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QUOTE(SilentVampire @ Sep 20 2018, 05:07 PM)
What is your turbo speed? Set 5GHz to 80MHz and test again, but you won't get full turbo speed if your device does not support the right MIMO.
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My turbo speed is 500mbps.
I test it using my iphone 7 so should be supported
audiocool
post Sep 20 2018, 05:09 PM

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QUOTE(danieltay @ Sep 20 2018, 04:12 PM)
Any news/update on 50Mbps @ rm99?
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I'm also waiting for this good news if what our member Xefron mentioned on 7th Sept is true.

Seng89
post Sep 20 2018, 05:10 PM

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QUOTE(jasonchaw @ Sep 20 2018, 05:02 PM)
30days early notice required.

https://www.soyacincau.com/2018/08/03/tm-ea...i-and-streamyx/

yes, you still need to visit TM point to return BTU if not mistake
*
I go puchong TM point but they told me can't do. Need go cyberjaya . 🤬🤬🤬..
GamerKid
post Sep 20 2018, 05:11 PM

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QUOTE(Zi-Tech @ Sep 20 2018, 04:11 PM)
seems you also like me... only can get up to 500mbps... very hard to get 800mbps... max i test can get to 750mbps...

at the beginning i test just get around 350-400mbps... then i change setting on my laptop( eco mode to balance / performance / turbo) then can get more than 500mbps... hardly to over 600mbps...
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Well, I'm not sure whether it's my cable or not, but will try it out after buying a better cable. Because I know my router no problem, so it either TM side or my cable.
th3game
post Sep 20 2018, 05:13 PM

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QUOTE(miloaisdino @ Sep 20 2018, 04:55 PM)
I would like to share my bad review of netgear gs105ev2. Firstly, it requires a stupid utility that only works on windows to configure. Second, the switch crashes at random times a week or multicast storm (iptv) or when i enter too many vlans. I ditched it for a tplink tl-sg105e which had a nicer interface and didnt crash.

Oh and btw i rate limit my iptv port to 100base-t, 30mbps qos it helps
And btw mine was only rm105 (compared to netgear is cheap)
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hi miloaisdino

hi I bought the tplink tl-sg105e switch and followed blacktubi’s guide as link below but I wasn’t able to get hypptv working. it shows an antenna with a small cross.
I tested the network connection in the stb. all have green ticks except for the last one,multicast connectivity.
is there something I missed out?

thanks

https://www.blacktubi.com/guide/make-any-ro...-work-on-unifi/
TSSilentVampire
post Sep 20 2018, 05:17 PM

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QUOTE(devil98 @ Sep 20 2018, 05:09 PM)
My turbo speed is 500mbps.
I test it using my iphone 7 so should be supported
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Nope, unfortunately not. iPhone 7 is only 2x2 MIMO, so it is very hard to get the full 500Mbps.

QUOTE(th3game @ Sep 20 2018, 05:13 PM)
hi miloaisdino

hi I bought the tplink tl-sg105e switch and followed blacktubi’s guide as link below but I wasn’t able to get hypptv working. it shows an antenna with a small cross.
I tested the network connection in the stb. all have green ticks except for the last one,multicast connectivity.
is there something I missed out?

thanks

https://www.blacktubi.com/guide/make-any-ro...-work-on-unifi/
*
Did you set Unifi mode on your router? You should not set any mode on that.

This post has been edited by SilentVampire: Sep 20 2018, 05:19 PM
solarmystic
post Sep 20 2018, 05:21 PM

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QUOTE(zioburosky13 @ Sep 20 2018, 03:18 PM)
Just wonder if TM is throttling torrent on its new Unifi 30Mbps and 100Mbps subscribers, other than those Turboed users, since the current Unifi packages are basically turboed-services.
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Recently "downgraded" from 30 Mbps (RM139) to 100 Mbps (Rm129)

I'm experiencing some wild speed fluctuations on some of my torrents, so I assume there is some throttling going on there. The speed reaches the theoretical maximum of 12.5MB/s for a bit, then swings down to 3MB/s and then back up to 10-12 MB/s, up and down, leading to an average of about 6-9 MB/s for the entire duration.

I did not see this behaviour on the old 30 Mbps plan. The speed would go up to 3.5 MB/s and stay there for the whole torrent, flat lining the entire time.

Not too bad, can still get huge files within reasonable amounts of time.

It makes me wonder if those 800 Mbps/500Mbps folk can even get the full speed for torrenting.

This post has been edited by solarmystic: Sep 20 2018, 05:27 PM
lamusiqa
post Sep 20 2018, 05:23 PM

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QUOTE(GamerKid @ Sep 20 2018, 05:07 PM)
Hahaha, I fight for it. I told them if i'm paying 329 and not getting a speed upgrade now, i'll make a skmm report for unfairness. I told them to make a case, a day later someone using a private number called me and told me that they have gave the request to the HQ for the speed upgrade. Waited a day and boom, turbo-ed.
*
I am definitely going to try out this method! Thanks, bro!
squaresoft
post Sep 20 2018, 05:24 PM

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QUOTE(SilentVampire @ Sep 19 2018, 10:54 PM)
Yes, ask them to change for you once you renew your contract. Did you see 1st page, 1st post, green text?
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i just call tm for asking them change my router, they reply me say , if go u house checking need pay RM53, and if request change router need pay . they say u line speed at 93mb is fine, no problem ..how come like that ??why some ppl upgrade can get new router without pay any thing ??
billysiah
post Sep 20 2018, 05:32 PM

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Hi, would like some advise. my unifi just got turbo-ed to 800mb. when i test the speed using LAN, i can get full speed. but Using wifi 5 GHZ i only can get around 200mb from iphone 10 speedtest. i am using asus ac68u router. Do i need to upgrade to better router to get higher speed on wifi?
JeremyLord
post Sep 20 2018, 05:35 PM

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QUOTE(solarmystic @ Sep 20 2018, 05:21 PM)
Recently "downgraded" from 30 Mbps (RM139) to 100 Mbps (Rm129)

I'm experiencing some wild speed fluctuations on some of my torrents, so I assume there is some throttling going on there. The speed reaches the theoretical maximum of 12.5MB/s for a bit, then swings down to 3MB/s and then back up to 10-12 MB/s, up and down, leading to an average of about 6-9 MB/s for the entire duration.

I did not see this behaviour on the old 30 Mbps plan. The speed would go up to 3.5 MB/s and stay there for the whole torrent, flat lining the entire time.

Not too bad, can still get huge files within reasonable amounts of time.

It makes me wonder if those 800 Mbps/500Mbps folk can even get the full speed for torrenting.
*
Did TM give u a new router? I've just requested to 'downgrade' from 50Mbps (been turbo-ed to 500Mbps last Saturday).
th3game
post Sep 20 2018, 05:36 PM

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QUOTE(SilentVampire @ Sep 20 2018, 05:17 PM)
Did you set Unifi mode on your router? You should not set any mode on that.
*

For my router,im using asus rt-ac86u and i just just disable the unifi-home profile for lan4 on IPTV tab on router setting. that’s all right?
imalmighty
post Sep 20 2018, 05:38 PM

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QUOTE(Seng89 @ Sep 20 2018, 05:10 PM)
I go puchong TM point but they told me can't do. Need go cyberjaya . 🤬🤬🤬..
*
Of course, puchong one is authorized dealer, 3rd party agent. Must go to those directly under TM.

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