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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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audiocool
post Sep 19 2018, 02:35 PM

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inside news for existing customer with 50mbps at RM89 mentioned by Xefron already realistic now ?
audiocool
post Sep 19 2018, 07:05 PM

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Just went to Tmpoint request to change to 100mbps but unfortunately they said system not allowed since my area is vdsl only.
Ask for the best effort for 100mbps, she said system not allow. Too bad.
audiocool
post Sep 20 2018, 05:09 PM

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QUOTE(danieltay @ Sep 20 2018, 04:12 PM)
Any news/update on 50Mbps @ rm99?
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I'm also waiting for this good news if what our member Xefron mentioned on 7th Sept is true.

audiocool
post Sep 22 2018, 10:21 AM

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QUOTE(AmyDazz @ Sep 22 2018, 09:04 AM)
Hi all.... I am on VDSL2 and gladly to inform that my line now supports 100Mbps.

user posted image

Previously, my VDSL2 only supports about 50Mbps++ (see screenshot below) .. maybe TM did some upgrade at the cabinet outside my apartment.

user posted image

I was thinking to just switch to Maxis RM89/mth for unlimited 30Mbps, but I guess now I can maintain with Unifi 100Mbps for RM129.  rclxm9.gif
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where is your location ?
audiocool
post Sep 24 2018, 12:59 PM

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QUOTE(mrfarhatadib89 @ Sep 24 2018, 12:43 PM)
i also want to know the same
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Read the post from few days back, one member stay in Johor Larkin with VDSL2, after technician did something outside, he is able to get 100mbps

audiocool
post Sep 24 2018, 01:07 PM

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QUOTE(eamhoys @ Sep 24 2018, 01:03 PM)
i wonder his VDSL2 is on landed or high rise.
i am concern for VDSL on high rise, will i get at least 100mbps
currently on Unifi Advance 30mbps with unifi TV (old platinum pack), paying RM189/mth incl SST
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Referring his post on 22 Sept, he is on Apartment.

Quote:
Hi all.... I am on VDSL2 and gladly to inform that my line now supports 100Mbps.



Previously, my VDSL2 only supports about 50Mbps++ (see screenshot below) .. maybe TM did some upgrade at the cabinet outside my apartment.
audiocool
post Sep 24 2018, 01:14 PM

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Not sure in which circumstances tm will open 100 mbps for those stay in apartment/condo even the infra is able to support 100 mbps
audiocool
post Oct 8 2018, 04:54 PM

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QUOTE(joeblow @ Oct 8 2018, 04:34 PM)
I just read from theStars Gobind will look into those who are not planned to be upgraded or have price reduced.

I think TM's tactics is not to upgrade those who are still under contract even if they can do it. I am currently staying in condo using vdsl2 and in theory they can go up to 50Mbps, even give us 100Mbps but just not able to reach the speed. ie upgrade from 30Mbps. But now no news. I wonder if others staying in high rise building also under contract in this situation?

In the min I think they should upgrade us from 30 to 50. Shame...
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TM is upgrading those still in contract for ftth user. But there is no news for VDSL users whether will get price reduce or upgrade in future.
audiocool
post Oct 10 2018, 01:07 PM

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if Windows 10 with build no 1809, is that mean the processor already patched ?
audiocool
post Oct 11 2018, 01:17 PM

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Received call from tm after call lodged to MCMC, I've been offered RM129 for 50mbps for my current package 50mbps at RM179 since my premises support up to 50mbps.

I rejected the offer as RM129 can get 100mbps.
audiocool
post Oct 11 2018, 04:59 PM

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QUOTE(OKLY @ Oct 11 2018, 01:31 PM)
RM129 for 50mbps and won’t be eligible for Turbo? If they really offered you this then I seriously wonder what were they thinking? Aren’t they aware of their current RM129 for 100mbps?
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I've been told that if I take the offer, contract will reset back to 24 months. Anyone here who premises with VDSL and do you guys complaint to MCMC ? What is the outcome ?
audiocool
post Oct 12 2018, 11:12 AM

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QUOTE(LostAndFound @ Oct 12 2018, 10:23 AM)
You are absolutely right.

But the flip side is, despite the number of complaints here and on social media, in fact most are fairly okay with what they get from TM. Most of the complaints here are effectively "eh why they pay less than me" and "eh why that guy get turbo I didn't", which are COMPARATIVE complaints rather than actual complaints about the utility being provided (internet access). Basically amounting to 'Not fair!'

It's the right of consumers to raise these complaints, but the number who are actually pissed off isn't too large I think. For example I'm on 139 for 30Mbps, and while I'd like turbo, or reduction in price, especially when compared to new customers who get 129 for 100Mbps, I don't care enough to spend my time and effort to do anything about it. Which directly means that I'm somewhat satisfied, because if I wasn't I would do something.

For comparison, new-to-bank customers get special cashback for credit cards, new-to-service customers on online sites get special vouchers/discounts.
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Like my case, even complaint to MCMC, tm did not give the reasonable price for 50mbps. They offer me RM129 for 50mbps and contract will be reset to 24 months. At the end, I rejected the offer.
audiocool
post Oct 12 2018, 03:44 PM

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QUOTE(firdausbhari @ Oct 12 2018, 11:37 AM)
50mbps rm129. will u get turbo-ed to 500mbps? if yes its a good deal i think.....
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The infra for my case is VDSL.


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