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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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jasonchaw
post Sep 19 2018, 06:15 PM

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just "upgraded" from unifi lite 10m to 100m rm129 monthly.
queued for 2hours =.=
until now 4hours liao still havent 100m leh.
but the counter lady got say within 3working days la....
jasonchaw
post Sep 19 2018, 06:25 PM

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QUOTE(nuel92 @ Sep 19 2018, 06:22 PM)
I had to wait for more than 1 week for them to upgrade mine lol and they had to make the tm people to come to my house just to test the speed using an app which i could do by myself and signed a paper to close the order lol
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but i asked the lady if required technician to come over, she said no leh..
jasonchaw
post Sep 19 2018, 06:29 PM

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QUOTE(danielSinclair @ Sep 19 2018, 06:27 PM)
For existing customers change to turbo 129 still got Hypptv stb or not? because new customer rm129 without stb
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no leh. only mobile hyppytv can watch.
but i rmb can call to activate?
jasonchaw
post Sep 19 2018, 09:51 PM

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QUOTE(solsekuin44 @ Sep 19 2018, 09:18 PM)
Around 2.14 pm..
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around same time but today.
lets see if tmr my speed got upgraded.
jasonchaw
post Sep 20 2018, 05:02 PM

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QUOTE(Seng89 @ Sep 20 2018, 04:59 PM)
Guys, any1 know the termination procedure? After 1 month notice. I must go to TM point to terminate? Puchong TM point told me must go cyberjaya branch. 🤬
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30days early notice required.

https://www.soyacincau.com/2018/08/03/tm-ea...i-and-streamyx/

yes, you still need to visit TM point to return BTU if not mistake
jasonchaw
post Sep 21 2018, 03:01 PM

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anyone change his/her plan from unifi lite 10m to 100m on wednesday?
your package changed already?
mine until now still got no changes leh...
i asked live chat said will change within 48 hours.
sad.

mine changed in bukit raja tm point.
jasonchaw
post Sep 21 2018, 03:05 PM

On my way
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Senior Member
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QUOTE(nicktaylor @ Sep 21 2018, 03:03 PM)
Did you received any sms regarding the order they created? At TMpoint previously, did they mention to you that any technician going to come and do checking at your premise?
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all nothing leh..
in unifi portal still the same unifi lite.

i asked both the counter staff and also live chat cs, both said no technician will come over.
jasonchaw
post Sep 21 2018, 03:50 PM

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QUOTE(blackamikaze @ Sep 21 2018, 03:29 PM)
Your house landed or high rises? Are u on vdsl right now?
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nop. mine is landed and its connected to fibre. those boxes at power tiang 1

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