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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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soonwai
post Sep 19 2018, 10:45 AM


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QUOTE(solsekuin44 @ Sep 19 2018, 10:02 AM)
The most I get now is 285Mbps, no point of 800Mbps turbo if they couldn't provide a capable router.
I have to fork out money again?? Come on
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What router did TM give you? If current model, should be ok for 800Mbps on LAN. Wifi, likely your device is the bottleneck.
Check this thread for what wifi speeds to expect depending upon your phone's, laptop's or router's wifi capabilities.
Maximum WiFi Speeds

This post has been edited by soonwai: Sep 19 2018, 11:33 AM
iqmal123456
post Sep 19 2018, 10:50 AM

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QUOTE(hz32290 @ Sep 19 2018, 10:05 AM)
did TM roll out all upgrades to all existing user already?

still have yet to receive the upgrade in mine.
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Nope still waiting..unifi lite user 1st phase
lol0919
post Sep 19 2018, 10:51 AM

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QUOTE(kyun @ Sep 19 2018, 03:36 AM)
new users could sign up 100mbps at RM129,
i'm now paying RM198.60 for 50mbps

Is this how they treated loyal customers? Fxxk them Unifi!
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actually they don't care, i mentioned the same thing with live chat support yesterday, that it is not fair to us, guess what he reply to me? He said "he don't even have streamyx and unifi on his area....", is he means that it is even not fair for him? damn, what is the point to telling me this? he don't have unifi means he is not paying higher amount for slow speeds, and not annoyed by TM arrangement on turbo upgrade and unhelpful support staff, ... bangwall.gif

This post has been edited by lol0919: Sep 19 2018, 11:01 AM
prokiller1199
post Sep 19 2018, 10:55 AM

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QUOTE(SilentVampire @ Sep 19 2018, 12:43 AM)
Update what?
That really sucks. Samsung has 4x4 already.
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update the btu at first page.
TSSilentVampire
post Sep 19 2018, 10:56 AM

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QUOTE(Lupine101 @ Sep 19 2018, 09:41 AM)
Hmm yea I forgot to try using the 5ghz band. It's circa 170~190 now.

You mean dir850l model router isn't good enough? Hehe. Or will there be improvement if I get a Asus brand router?
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Yes, refer to 1st page, 1st post, green text, for recommended routers, and other general info,

QUOTE(solsekuin44 @ Sep 19 2018, 10:02 AM)
The most I get now is 285Mbps, no point of 800Mbps turbo if they couldn't provide a capable router.
I have to fork out money again?? Come on
*
They only promise full connection on wired speed, not wireless. You have to buy your own router for wireless. Refer to 1st page, 1st post, green text, for recommended routers and other general info.
mcc94
post Sep 19 2018, 10:58 AM

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QUOTE(solsekuin44 @ Sep 19 2018, 10:02 AM)
The most I get now is 285Mbps, no point of 800Mbps turbo if they couldn't provide a capable router.
I have to fork out money again?? Come on
*
It is still better than me. I only get 140mbps max. Asked them , they tell me it is normal.
I am thinking to downgrade to 100mbps package also..
Ben Ling
post Sep 19 2018, 11:06 AM

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guys, so I request TM to open a report regarding my turbo upgrade, asked the CS to provide me a report number. but now in my activity I see the report id is in closed ticket. so this mean the CS does not open any report right ? dry.gif
fruitie
post Sep 19 2018, 11:15 AM

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QUOTE(Ben Ling @ Sep 19 2018, 11:06 AM)
guys, so I request TM to open a report regarding my turbo upgrade, asked the CS to provide me a report number. but now in my activity I see the report id is in closed ticket. so this mean the CS does not open any report right ?  dry.gif
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It is opened and closed. Later you will receive email telling you it is just pilot phase. In short, ask you to shut up and wait.
JohnLai
post Sep 19 2018, 11:18 AM

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QUOTE(soonwai @ Sep 19 2018, 01:19 AM)
user posted image

This is what I get during an iperf3 test. MacBook receiving.

MacBook is a Core i7-4850HQ, MacOS 10.13.6. Gigabit USB if that makes a difference.
Server is a Core i5-4570T. Ubuntu 18.0.4 LTS. All patches up to L1TF.
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Oh? Does Core i7-4850HQ MacOS have microcode version 0x1A installed?
Seem so because one of the CPU core utilization is around 60-70% in your screenshot while maintaining 1Gbps transfer speed.

Does Core i5-4570T also use version 0x25 too? nod.gif


saf
post Sep 19 2018, 11:28 AM

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QUOTE(soonwai @ Sep 19 2018, 10:45 AM)
What router did TM give you? If current model, should be ok for 800Mbps on LAN. Wifi, likely your device is the bottleneck.
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Dont think so any device even with WIFI 4X4 MIMO can reach 800Mbps at the moment.
solsekuin44
post Sep 19 2018, 11:29 AM

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QUOTE(boonhan @ Sep 19 2018, 10:16 AM)
So if TM ever decide to supply you with capable router.

Do them also need to supply you new capable phone and laptop / Wifi adapter which can hit at least 80% of the 800mb with wifi??

the list go on and on.

btw tm didnt charge you single sen for free turbo upgrade.
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Alamak, janganla cakap phone laptop..
Nobody in the right mind will ask for that. They provide turbo, so they should provide the router too. Yes they didn't charge, but they do this instead of reducing the price of plans for most of us right?

I talked to the technical assistance, say if tm change the equipment once the testing phase ended, so those who bought their own?
blacktubi
post Sep 19 2018, 11:32 AM

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QUOTE(solsekuin44 @ Sep 19 2018, 11:29 AM)
Alamak, janganla cakap phone laptop..
Nobody in the right mind will ask for that. They provide turbo, so they should provide the router too. Yes they didn't charge, but they do this instead of reducing the price of plans for most of us right?

I talked to the technical assistance, say if tm change the equipment once the testing phase ended, so those who bought their own?
*
Here's the kicker, the router they provide is fully able to push 800Mbps if you stand beside the router and use the right equipment.

If you stay in a bigger house and have a lot of devices connected, get your own wireless router. smile.gif
yvliew
post Sep 19 2018, 11:34 AM

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Yesterday I went TM with my friend to change 129 100m plan. Because I see many here get turbo after change plan instead. I ask him to try. To my surprise, today his plan got turbo instead of being 100m. Is it just coincidence of tm trying to keep ppl away from changing plan so turbo them quickly when they change plan? I have yet to confirm with My friend what will his price be yet, he is on 50m yesterday for 179. From thank you surprise .
boonhan
post Sep 19 2018, 11:36 AM

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QUOTE(solsekuin44 @ Sep 19 2018, 11:29 AM)
Alamak, janganla cakap phone laptop..
Nobody in the right mind will ask for that. They provide turbo, so they should provide the router too. Yes they didn't charge, but they do this instead of reducing the price of plans for most of us right?

I talked to the technical assistance, say if tm change the equipment once the testing phase ended, so those who bought their own?
*
tongue.gif
in user perspective, 800mb need to achieve on their devices.
They dont really care what the technical difficulty from their end, they know they paying, they want to get it.

They didnt ask for it, but they blame tm for not able delivery their promise and the services they SELLING.
firdausbhari
post Sep 19 2018, 11:36 AM

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QUOTE(solsekuin44 @ Sep 19 2018, 11:29 AM)
Alamak, janganla cakap phone laptop..
Nobody in the right mind will ask for that. They provide turbo, so they should provide the router too. Yes they didn't charge, but they do this instead of reducing the price of plans for most of us right?

I talked to the technical assistance, say if tm change the equipment once the testing phase ended, so those who bought their own?
*
i think the router they provide were just decent. its all about moneyhhh. yup yup some people prefer reduce price than speed upgrade

firdausbhari
post Sep 19 2018, 11:39 AM

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QUOTE(yvliew @ Sep 19 2018, 11:34 AM)
Yesterday I went TM with my friend to change 129 100m plan. Because I see many here get turbo after change plan instead. I ask him to try. To my surprise, today his plan got turbo instead of being 100m. Is it just coincidence of tm trying to keep ppl away from changing plan so turbo them quickly when they change plan? I have yet to confirm with My friend what will his price be yet, he is on 50m yesterday for 179. From thank you surprise .
*
im on the same boat. but i prefer to pay less, so i went for 100mbps rm129
cyborx
post Sep 19 2018, 11:46 AM

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Anybody newly subscribed the 100Mbps rm129 plan? Any idea what is the latest router model TM will provide? I ask the CS, she said they have many models currently. depending on the installer agent and stock.
GamaX320
post Sep 19 2018, 11:49 AM

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Went to tm point yesterday ask for downgrade my existing 100mbps with paying rm 199 to 100mbps rm 129 but the stuff told me still under contract not allow me downgrade is that true if under contract not allow downgrade my plan to rm 129? But both plan look alike
blacktubi
post Sep 19 2018, 11:50 AM

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QUOTE(cyborx @ Sep 19 2018, 11:46 AM)
Anybody newly subscribed the 100Mbps rm129 plan? Any idea what is the latest router model TM will provide? I ask the CS, she said they have many models currently. depending on the installer agent and stock.
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It will be either DIR-842 or Archer C1200.


glowhawk
post Sep 19 2018, 11:51 AM

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Anyone in the Sri Petaling area gotten the unifi turbo boost to 100mbps yet?

Noticed in the thread that a few forumers getting the boost to 800mbps.

Mine is still capped at 10mbps.

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