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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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Xefron
post Sep 18 2018, 10:04 PM

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Even with AC88U and 3x3 receiver, you can't get full 800Mbps, the best is around 580Mbps.

The average is 200-400Mbps via wifi.
christina1
post Sep 18 2018, 10:07 PM

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QUOTE(Xefron @ Sep 18 2018, 10:04 PM)
Even with AC88U and 3x3 receiver, you can't get full 800Mbps, the best is around 580Mbps.

The average is 200-400Mbps via wifi.
*
What device/router needed for 4X4 MIMO device/smartphone to get 800Mbps speed ?

Via LAN is understood able to get full 800Mbps speed ...

This post has been edited by christina1: Sep 18 2018, 10:11 PM
JohnLai
post Sep 18 2018, 10:10 PM

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QUOTE(Prem Moorthy @ Sep 18 2018, 09:00 PM)
I found that with a 3 attenna router, leaving the middle one vertical and the other 2 horizontally out gives the best performance. Any thoughts, anyone.
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-.-.......C1200?

Viewing from the front with LEDs.
Middle antenna = 2.4/5.0 ghz shared
Left antenna = 5.0ghz
Right antenna = 2.4ghz


Different router has different antenna configuration.

Copy paste from lifehacker website:

QUOTE
    This is because radio reception is maximized when both client and access point have matched polarization (antennas pointing along the same plane).

    Some client devices have antennas in vertical orientation, some horizontal. The current crop of MacBooks, for example, have their antennas in the black plastic part of the hinge in a horizontal orientation.
Xefron
post Sep 18 2018, 10:12 PM

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QUOTE(christina1 @ Sep 18 2018, 10:07 PM)
You need device that 4X4 MIMO device/smarphone to get 800Mbps speed ?

Via LAN is understood able to get full 800Mbps speed ...
*
Maybe,but still can't reach 800Mbps via wifi.
christina1
post Sep 18 2018, 10:16 PM

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QUOTE(Xefron @ Sep 18 2018, 10:12 PM)
Maybe,but still can't reach 800Mbps via wifi.
*
Thinking of downgrading to 100Mbps now...Dont see any need for Turbo 800Mbps....
cenkudu
post Sep 18 2018, 10:18 PM

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Email from unifi, either to wait or to downgrade to 100mps

Thank you for contacting Unifi. Firstly, we would like to apologise for the late reply.

Referring to your e-mail dated 15th September 2018 on the turbo upgrade query. We appreciate the keen interest towards our products and services.

We are now piloting the turbo upgrades to selected existing unifi customers to the new high speeds of 100 Mbps, 300 Mbps, 500 Mbps and 800 Mbps. This is to allow us time to enhance the process before the mass roll-out. We will keep you updated once this pilot phase is completed and when we are ready to roll out to our existing customers nationwide.

However, by changing the plan to unifi 100Mbps RM129.00, you will not be able to enjoy Turbo upgrade in 2018/2019. Kindly inform the service contract will be renewal again for 2 years.

Should you want to change the package, kindly advice to refer nearest TMpoint for further assistance. You may search the nearest outlet to your side by clicking below link:

https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.

For further enquiries or feedback, chat with us at unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @helpmeunifi, leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp.

We look forward to serve you better.
nikrizal
post Sep 18 2018, 10:22 PM

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Good news for iPhone users. Newly launched iPhone XS, XR & XMax now equipped with 4x4 MIMO
stephantsen
post Sep 18 2018, 10:24 PM

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QUOTE(christina1 @ Sep 18 2018, 10:16 PM)
Thinking of downgrading to 100Mbps now...Dont see any need for Turbo 800Mbps....
*
QUOTE(cenkudu @ Sep 18 2018, 10:18 PM)
Email from unifi, either to wait or to downgrade to 100mps

Thank you for contacting Unifi. Firstly, we would like to apologise for the late reply.

Referring to your e-mail dated 15th September 2018 on the turbo upgrade query. We appreciate the keen interest towards our products and services.

We are now piloting the turbo upgrades to selected existing unifi customers to the new high speeds of 100 Mbps, 300 Mbps, 500 Mbps and 800 Mbps. This is to allow us time to enhance the process before the mass roll-out. We will keep you updated once this pilot phase is completed and when we are ready to roll out to our existing customers nationwide.

However, by changing the plan to unifi 100Mbps RM129.00, you will not be able to enjoy Turbo upgrade in 2018/2019. Kindly inform the service contract will be renewal again for 2 years.

Should you want to change the package, kindly advice to refer nearest TMpoint for further assistance. You may search the nearest outlet to your side by clicking below link:

https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.

For further enquiries or feedback, chat with us at unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @helpmeunifi, leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp.

We look forward to serve you better.
*
downgraded my unifi plan from RM189 to RM129.
at first (TM point Tawau,Sabah) they said existing customer only able to downgrade to ultimate pack RM159 because there is STB. but today i go tm point at menara tm, they willing to downgrade me to RM129 with no ultimate pack biggrin.gif

This post has been edited by stephantsen: Sep 18 2018, 10:27 PM


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lyc1982
post Sep 18 2018, 10:30 PM

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QUOTE(shahie @ Sep 18 2018, 05:22 PM)
this can be a proof.... my bill statement. look carefully one by one...
*
erm bro...jusbella is referring to rm129 100Mbps being turbo to 800Mbps...which i have not seen any evidence here yet

and yours rm129 for 300Mbps ?
currently tm has package for rm139 - 30Mbps...and eligible for turbo to 300Mbps next year, so you are actually having rm10 discount

correct me if i am wrong

This post has been edited by lyc1982: Sep 18 2018, 10:31 PM
dickybird
post Sep 18 2018, 10:34 PM

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QUOTE(cenkudu @ Sep 18 2018, 10:18 PM)
Email from unifi, either to wait or to downgrade to 100mps

Thank you for contacting Unifi. Firstly, we would like to apologise for the late reply.

Referring to your e-mail dated 15th September 2018 on the turbo upgrade query. We appreciate the keen interest towards our products and services.

We are now piloting the turbo upgrades to selected existing unifi customers to the new high speeds of 100 Mbps, 300 Mbps, 500 Mbps and 800 Mbps. This is to allow us time to enhance the process before the mass roll-out. We will keep you updated once this pilot phase is completed and when we are ready to roll out to our existing customers nationwide.

However, by changing the plan to unifi 100Mbps RM129.00, you will not be able to enjoy Turbo upgrade in 2018/2019. Kindly inform the service contract will be renewal again for 2 years.

Should you want to change the package, kindly advice to refer nearest TMpoint for further assistance. You may search the nearest outlet to your side by clicking below link:

https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.

For further enquiries or feedback, chat with us at unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @helpmeunifi, leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp.

We look forward to serve you better.
*
So when is the mass rollout?
gahkin
post Sep 18 2018, 10:38 PM

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QUOTE(stephantsen @ Sep 18 2018, 10:24 PM)
downgraded my unifi plan from RM189 to RM129.
at first (TM point Tawau,Sabah) they said existing customer only able to downgrade to ultimate pack RM159 because there is STB. but today i go tm point at menara tm, they willing to downgrade me to RM129 with no ultimate pack  biggrin.gif
*
how to u take to process this?
lyc1982
post Sep 18 2018, 10:38 PM

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QUOTE(cenkudu @ Sep 18 2018, 10:18 PM)
Email from unifi, either to wait or to downgrade to 100mps

Thank you for contacting Unifi. Firstly, we would like to apologise for the late reply.

Referring to your e-mail dated 15th September 2018 on the turbo upgrade query. We appreciate the keen interest towards our products and services.

We are now piloting the turbo upgrades to selected existing unifi customers to the new high speeds of 100 Mbps, 300 Mbps, 500 Mbps and 800 Mbps. This is to allow us time to enhance the process before the mass roll-out. We will keep you updated once this pilot phase is completed and when we are ready to roll out to our existing customers nationwide.

However, by changing the plan to unifi 100Mbps RM129.00, you will not be able to enjoy Turbo upgrade in 2018/2019. Kindly inform the service contract will be renewal again for 2 years.

Should you want to change the package, kindly advice to refer nearest TMpoint for further assistance. You may search the nearest outlet to your side by clicking below link:

https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.

For further enquiries or feedback, chat with us at unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @helpmeunifi, leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp.

We look forward to serve you better.
*
this is just one of the template replies tm has in their pocket...
biloxee
post Sep 18 2018, 10:54 PM

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QUOTE(soonwai @ Sep 18 2018, 02:01 PM)
Must be good Cat5. Looks like it's linking at 1Gbps. I have a Cat5 cable which also links at 1Gbps but the max speed I can get out of it is 350Mbps.

Conversely I have a lousy Cat5e cable which links at 1Gbps and then drops to 100Mbps a minute or 2 later. After that it'll go up and down periodically.
*
Yup, I just tested using two very old 1.5 Meter CAT 5 cables. Both sync @ 1Gbps but maxes out at about 400Mbps constant...
prokiller1199
post Sep 18 2018, 11:12 PM

Hi there.
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Hi I 240G-P can support gigabit?
stephantsen
post Sep 18 2018, 11:28 PM

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QUOTE(gahkin @ Sep 18 2018, 10:38 PM)
how to u take to process this?
*
fly here and make an complain smile.gif
TSSilentVampire
post Sep 18 2018, 11:30 PM

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QUOTE(prokiller1199 @ Sep 18 2018, 11:12 PM)
Hi I 240G-P can support gigabit?
*
Yep, should be no issues.
prokiller1199
post Sep 18 2018, 11:31 PM

Hi there.
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QUOTE(SilentVampire @ Sep 18 2018, 11:30 PM)
Yep, should be no issues.
*
bro you don't want to update first page?
Zi-Tech
post Sep 18 2018, 11:31 PM

Eh, pangkat sudah tukar ka
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QUOTE(nikrizal @ Sep 18 2018, 10:22 PM)
Good news for iPhone users. Newly launched iPhone XS, XR & XMax now equipped with 4x4 MIMO
*
nope.... only 2x2 wifi... 4x4 only for lte...

https://www.apple.com/iphone-xs/specs/
soonwai
post Sep 18 2018, 11:42 PM


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QUOTE(nikrizal @ Sep 18 2018, 10:22 PM)
Good news for iPhone users. Newly launched iPhone XS, XR & XMax now equipped with 4x4 MIMO
*
Awesome, for LTE. Not for wifi. WiFi still 2x2.
gahkin
post Sep 18 2018, 11:44 PM

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QUOTE(stephantsen @ Sep 18 2018, 11:28 PM)
fly here and make an complain smile.gif
*
from sabah fly to kl ? blink.gif

This post has been edited by gahkin: Sep 18 2018, 11:44 PM
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