Email from unifi, either to wait or to downgrade to 100mps

Thank you for contacting Unifi. Firstly, we would like to apologise for the late reply.

Referring to your e-mail dated 15th September 2018 on the turbo upgrade query. We appreciate the keen interest towards our products and services.

We are now piloting the turbo upgrades to selected existing unifi customers to the new high speeds of 100 Mbps, 300 Mbps, 500 Mbps and 800 Mbps. This is to allow us time to enhance the process before the mass roll-out. We will keep you updated once this pilot phase is completed and when we are ready to roll out to our existing customers nationwide.

However, by changing the plan to unifi 100Mbps RM129.00, you will not be able to enjoy Turbo upgrade in 2018/2019. Kindly inform the service contract will be renewal again for 2 years.

Should you want to change the package, kindly advice to refer nearest TMpoint for further assistance. You may search the nearest outlet to your side by clicking below link:

https://www.tm.com.my/OnlineHelp/TMPoint/Pages/Home.

For further enquiries or feedback, chat with us at unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at @helpmeunifi, leave your comments at fb.com/weareunifi or enjoy self-service assistance through TM Self Help website at unifi.com.my/selfhelp.

We look forward to serve you better.

get 300 mbps or higher with RM 129 monthly?

from what I can see TM move are not systematic at all...adoi

I am currently with Unifi advance 500 mbps RM 179 and plan to down or upgrade to this 100 mbs at rm 129. I just realized my Aneka pack is not the basic package that I ever have since the first time I joined unifi 2 years back. If I downgrade can I maintain the same channels subscriptions as previous?

i think it is aneka plus pack previously only aneka pack

how much you paid for 50mbps with ultimate pack? i don't think mind is the ultimate pack but the channels i have now like fox sports is not subscribed earlier on

oh my bad. how much you pay for that 50 mbps package with ultimate pack?

have submitted complaint to MCMC after two times live chat and two times email.

for those who got upgrade, how much you pay for each of this turbo speed 800 mps, 500 mbps and 300 mbps?

Including Hyptv?

Based on your scenario, they maintain the current price or you nego to get RM 129?