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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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zeese
post Sep 21 2018, 03:47 PM

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QUOTE(lyc1982 @ Sep 21 2018, 03:44 PM)
and your fully intact thumbs...
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QUOTE(zwanvedder @ Sep 21 2018, 03:45 PM)
yup..downgrade mine this morning from 100 RM189 to 100 RM129, CS just ask for IC and in 1 hour my package just changed from 100RYE to 100BEST at TM portal, no penalty involved
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QUOTE(indran1412 @ Sep 21 2018, 03:45 PM)
Yes, only need the IC.
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Thanks all... icon_rolleyes.gif
dickybird
post Sep 21 2018, 03:48 PM

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QUOTE(cashie @ Sep 21 2018, 03:34 PM)
I don't know the password, so they have to reset it lo.
I contact via LiveChat and Call also tell me the same thing, no choice.
*
Nobody remembers their pppoe password, the Twitter will give it to you after they do verification
dickybird
post Sep 21 2018, 03:49 PM

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QUOTE(tomastan4134 @ Sep 21 2018, 03:22 PM)
good . 

im also getting my infra soon.

possibly get contractor to run cat6 cable through the house.
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Wow
imnotabot
post Sep 21 2018, 03:50 PM

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QUOTE(zeese @ Sep 21 2018, 03:42 PM)
Downgrade because I want the std20 & I want ultimate pack, without increasing my monthly bill.
I also mostly just do browsing, fb, and torrenting a little bit.. So, I can live with 100mpbs speed..

Currently, i'm on 500mbps without any std and aneka+ only (not ultimate) ... 

So, to downgrade, I just need to bring IC to tmpoint right?
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Yes you only need to bring your IC. I downgraded from 500mbps (RM179) to 100mbps (RM129) yesterday at Cyberjaya (you can only do it at certain TMPoint). They kept asking me why downgrade. 500mbps is overkill for me. I'm okay with just 30mbps actually. Sadly the RM79 plan got 60gb limit. doh.gif

However, RM129 is without the set top box. You will not be able to use it, so you can only watch unifi TV from your phone.
Hopefully unifi playtv app will support chromecast soon. sad.gif

This post has been edited by imnotabot: Sep 21 2018, 03:51 PM
th3game
post Sep 21 2018, 03:50 PM

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QUOTE(Doraku @ Sep 21 2018, 03:46 PM)
BTW what router you using?
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Asus RT-AC86U
jasonchaw
post Sep 21 2018, 03:50 PM

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QUOTE(blackamikaze @ Sep 21 2018, 03:29 PM)
Your house landed or high rises? Are u on vdsl right now?
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nop. mine is landed and its connected to fibre. those boxes at power tiang 1
Ben Ling
post Sep 21 2018, 03:52 PM

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so my MCMC complain regarding Ruby Pack and unfair pricing has been 'resolved' after 3 weeks with just a simple email and not even related to my question. Wtf ? Should I reopen the case ?
dickybird
post Sep 21 2018, 03:54 PM

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QUOTE(Ben Ling @ Sep 21 2018, 03:52 PM)
so my MCMC complain regarding Ruby Pack and unfair pricing has been 'resolved' after 3 weeks with just a simple email and not even related to my question. Wtf ? Should I reopen the case ?
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Insanity is doing the same thing but expecting a different result. Albert Einstein.
Lol
zher4883
post Sep 21 2018, 03:55 PM

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QUOTE(dickybird @ Sep 21 2018, 03:54 PM)
Insanity is doing the same thing but expecting a different result. Albert Einstein.
Lol
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The best classic phrase rclxms.gif
cho
post Sep 21 2018, 03:56 PM

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QUOTE(aneip @ Sep 21 2018, 09:34 AM)
Last line is wrong.. New user, just add 30 to add STB + utlimate page.. Total 159.. Not 129 + 30 (ultimate) + 30 STB.
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tq for pointing that out.. you are right, confirmed with live chat cs too... i'll edit my post.

only RM159 for 100mbps+stb+ultimate for both new and existing customer
thelastprime
post Sep 21 2018, 03:57 PM

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QUOTE(imnotabot @ Sep 21 2018, 03:50 PM)
Yes you only need to bring your IC. I downgraded from 500mbps (RM179) to 100mbps (RM129) yesterday at Cyberjaya (you can only do it at certain TMPoint). They kept asking me why downgrade. 500mbps is overkill for me. I'm okay with just 30mbps actually. Sadly the RM79 plan got 60gb limit. doh.gif

However, RM129 is without the set top box. You will not be able to use it, so you can only watch unifi TV from your phone.
Hopefully unifi playtv app will support chromecast soon.  sad.gif
*
Means cannot use the old set top box from previous plan to watch TV?
imnotabot
post Sep 21 2018, 03:58 PM

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QUOTE(thelastprime @ Sep 21 2018, 03:57 PM)
Means cannot use the old set top box from previous plan to watch TV?
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Yea the person said it will be blocked.
meejis01
post Sep 21 2018, 04:02 PM

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Hi,

I moved house from Flat to a condo just 100 meter away.. Nowadays my wifi sucks big time.. I'm on 50 mbps.. Wifi will drop to 1 mbps or 2 mbps even close to router.. I'm not using any microwave at house.. Need to restart my whole BTU and Asus router to enjoy 50 mbps speed..

Any idea why this happen? Router heats up? Condo uses FTTH.. My router is Asus RT-N12HP with the 9dBi antenna.. Tried playing with changing the wifi channel but still the same..

iguana_dude_619
post Sep 21 2018, 04:06 PM

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QUOTE(cashie @ Sep 21 2018, 03:26 PM)
noob TM.
call and request for unifi password to setup my router.
was told that resetting a unifi password take 24hours...
what the hell - it is 2018 and yet resetting a password take 1 day.
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just an excuse. you should straight away get it
I did once to my brother router. I reset it by mistake. make a call need some ID confirmation. than boom they give the password. just 1 hour call.
I change my personal & company router all by myself. is just a 1 or 2 hours job ler. no need to call technician to do those job tongue.gif
do you keep the original carbon paper when TM technician come to install unifi. the password & user id should be on the paper.
Doraku
post Sep 21 2018, 04:06 PM

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QUOTE(cashie @ Sep 21 2018, 03:26 PM)
noob TM.
call and request for unifi password to setup my router.
was told that resetting a unifi password take 24hours...
what the hell - it is 2018 and yet resetting a password take 1 day.
*
BTW what router you using? not the one you trying to setup

This post has been edited by Doraku: Sep 21 2018, 04:09 PM
dickybird
post Sep 21 2018, 04:07 PM

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QUOTE(iguana_dude_619 @ Sep 21 2018, 04:06 PM)
just an excuse. you should straight away get it
I did once to my brother router. I reset it by mistake. make a call need some ID confirmation. than boom they give the password. just 1 hour call.
I change my personal & company router all by myself. is just a 1 or 2 hours job ler. no need to call technician to do those job  tongue.gif 
do you keep the original carbon paper when TM technician come to install unifi. the password & user id should be on the paper.
*
Yes. The Twitter is very prompt and helpful in this regard.
shahie
post Sep 21 2018, 04:10 PM

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QUOTE(meejis01 @ Sep 21 2018, 04:02 PM)
Hi,

I moved house from Flat to a condo just 100 meter away.. Nowadays my wifi sucks big time.. I'm on 50 mbps.. Wifi will drop to 1 mbps or 2 mbps even close to router.. I'm not using any microwave at house.. Need to restart my whole BTU and Asus router to enjoy 50 mbps speed..

Any idea why this happen? Router heats up? Condo uses FTTH.. My router is Asus RT-N12HP with the 9dBi antenna.. Tried playing with changing the wifi channel but still the same..
*
sorry to say, i had both of Asus wifi router always intermittent fault like this, i consider nearly kaput, and now migrate to Dlink product. lol
JohnLai
post Sep 21 2018, 04:11 PM

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QUOTE(meejis01 @ Sep 21 2018, 04:02 PM)
Hi,

I moved house from Flat to a condo just 100 meter away.. Nowadays my wifi sucks big time.. I'm on 50 mbps.. Wifi will drop to 1 mbps or 2 mbps even close to router.. I'm not using any microwave at house.. Need to restart my whole BTU and Asus router to enjoy 50 mbps speed..

Any idea why this happen? Router heats up? Condo uses FTTH.. My router is Asus RT-N12HP with the 9dBi antenna.. Tried playing with changing the wifi channel but still the same..
*
Got android phone? Install this apps https://play.google.com/store/apps/details?....analyzer&hl=en and check how many 2.4ghz hotspots around your neighbourhood.

The fact that you need to restart your router to get 50Mbps means the router probably automatically selects less congested 2.4ghz channel.
raemon
post Sep 21 2018, 04:12 PM

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Still catching up in v34 and there are already 56 pages (and counting) in v35.

rclxub.gif
voncrane
post Sep 21 2018, 04:14 PM

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QUOTE(Ben Ling @ Sep 21 2018, 03:52 PM)
so my MCMC complain regarding Ruby Pack and unfair pricing has been 'resolved' after 3 weeks with just a simple email and not even related to my question. Wtf ? Should I reopen the case ?
*
Yes, reopen it.. Make sure to include earlier report numbers in this new one..

QUOTE(meejis01 @ Sep 21 2018, 04:02 PM)
Hi,

I moved house from Flat to a condo just 100 meter away.. Nowadays my wifi sucks big time.. I'm on 50 mbps.. Wifi will drop to 1 mbps or 2 mbps even close to router.. I'm not using any microwave at house.. Need to restart my whole BTU and Asus router to enjoy 50 mbps speed..

Any idea why this happen? Router heats up? Condo uses FTTH.. My router is Asus RT-N12HP with the 9dBi antenna.. Tried playing with changing the wifi channel but still the same..
*
Time for a new router.. smile.gif

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