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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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JohnLai
post Sep 21 2018, 04:41 PM

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QUOTE(meejis01 @ Sep 21 2018, 04:37 PM)
Tried this before.. Understand that living in condo there a lot congestion and interference..
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Then you should know the act of rebooting asus router means it automatically re-select the less congested channel......
Not much you can do about it.
If the slow wifi speed happens again, ensure your asus router is connected via LAN cable to your PC and speedtest it. If it doesn't exhibit slow speed, then it is 2.4ghz interference issue. console.gif
wilson1stop
post Sep 21 2018, 04:41 PM

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QUOTE(teckc @ Sep 21 2018, 05:22 PM)
I changed my unifi to 100mbps RM129 package effective last week and this morning got a SMS saying my account has been TURBO-ed to 300mbps.

After checking with TM vie livechat/twitter, they confirmed my account was back to 300mbps and being charged the previous package price!

Please check and lodge reports with TM if anyone faced the same
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LOL, TM didn't cancel your turbo after upgraded?

QUOTE(garbanicus @ Sep 21 2018, 05:24 PM)
OT: Any recommendations for seedboxes that can make full use of Unifi Turbo 500/800Mbps?
Have speed tested alot of seedboxes, most can't even go over 300Mbps (37.5MB/s) download.
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Hmm, thought TM begun throttled p2p speed? sweat.gif
shahie
post Sep 21 2018, 04:43 PM

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QUOTE(teckc @ Sep 21 2018, 04:39 PM)
Good for you then, my previous plan was rm179
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so yours consider rm179 for 300mbps? that with premium hypptv right?
teckc
post Sep 21 2018, 04:44 PM

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I'd be happy for sure if they TURBO-ed it and remained RM129/mo, too bad it wasn't the case..

QUOTE(wilson1stop @ Sep 21 2018, 04:41 PM)
LOL, TM didn't cancel your turbo after upgraded?
Hmm, thought TM begun throttled p2p speed?  sweat.gif
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neooren
post Sep 21 2018, 04:44 PM

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QUOTE(imnotabot @ Sep 21 2018, 03:58 PM)
Yea the person said it will be blocked.
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Actually can used back existing stb box with rm129 package.. You should show them tm faq
wilson1stop
post Sep 21 2018, 04:50 PM

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QUOTE(teckc @ Sep 21 2018, 05:44 PM)
I'd be happy for sure if they TURBO-ed it and remained RM129/mo, too bad it wasn't the case..
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So, what's your options?
Keep using turbo? or go back TMpoint and show them latest bill that you had requested for new plan?
cse.my
post Sep 21 2018, 04:51 PM

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QUOTE(JohnLai @ Sep 21 2018, 04:30 PM)
Let me guess....iphone with asus router on 5ghz 802.11ac?  laugh.gif
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biggrin.gif Android + windows 7( lan ) with TM stock router TRG212m dry.gif
teckc
post Sep 21 2018, 04:52 PM

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Just lodged a report with TM and follow up I guess sigh..

QUOTE(wilson1stop @ Sep 21 2018, 04:50 PM)
So, what's your options?
Keep using turbo? or go back TMpoint and show them latest bill that you had requested for new plan?
*
wilson1stop
post Sep 21 2018, 04:57 PM

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QUOTE(teckc @ Sep 21 2018, 05:52 PM)
Just lodged a report with TM and follow up I guess sigh..
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Good, keep us updates later.
ben_ang
post Sep 21 2018, 05:09 PM

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QUOTE(nuel92 @ Sep 21 2018, 04:36 PM)
Can watch through stb hehe
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d*mn, like this i kena tipu by TM staff... vmad.gif
garbanicus
post Sep 21 2018, 05:14 PM

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QUOTE(wilson1stop @ Sep 21 2018, 04:41 PM)
Hmm, thought TM begun throttled p2p speed?  sweat.gif
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Hence the need for seedbox. Or vpn.


TSSilentVampire
post Sep 21 2018, 05:28 PM

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QUOTE(eamhoys @ Sep 21 2018, 03:04 PM)
my condo max speed is only up till 30Mbps and i doubt the management would upgrade the building infra.
so i thought to get the all in 1 modem router to replace the TM provide Huawei HG655a and the orange D-Link 615(which is from the VIP 5)
since this d-link have VOIP option which can connect for the phone.
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You don't need the D-Link bro, that VoIP on the D-Link is only for poor Maxis subscribers, who need that VoIP RJ11 port. You already have the Hauwei BTU. Just change your router to something more powerful from 1st page, and throw that OLD D-Link-615 which has multiple vulnerabilities and easily hacked.

QUOTE(meejis01 @ Sep 21 2018, 04:02 PM)
Hi,

I moved house from Flat to a condo just 100 meter away.. Nowadays my wifi sucks big time.. I'm on 50 mbps.. Wifi will drop to 1 mbps or 2 mbps even close to router.. I'm not using any microwave at house.. Need to restart my whole BTU and Asus router to enjoy 50 mbps speed..

Any idea why this happen? Router heats up? Condo uses FTTH.. My router is Asus RT-N12HP with the 9dBi antenna.. Tried playing with changing the wifi channel but still the same..
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CHANGE YOUR ROUTER. The RT-N12HP is old and doesn't support 5GHz AC. Refer to 1st page, 1st post, green text, for list of compatible routers.

QUOTE(cse.my @ Sep 21 2018, 04:28 PM)
congrats!
TURBO-speed
of 500Mbps*
is now yours!

but still same 50 mbps  dry.gif  dry.gif
*
Refer to 1st post, 1st page, green text, for troubleshooting help and links.

cannavaro
post Sep 21 2018, 05:33 PM

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question about terminating unifi account, if anyone knows..
after giving a 30 days termination notice, what will happen if the customer didn't go to tmpoint to handover btu and finalizing documents and whatnot by the due date?

This post has been edited by cannavaro: Sep 21 2018, 05:34 PM
figure8
post Sep 21 2018, 05:34 PM

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QUOTE(SilentVampire @ Sep 21 2018, 05:28 PM)
Refer to 1st post, 1st page, green text, for troubleshooting help and links.
*
bro. i ordered c3150 from lazada, unfortunately, the router are on hold due to defected units. do you know other alternative to this model which as good as c3150?.
nuel92
post Sep 21 2018, 05:34 PM

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QUOTE(cannavaro @ Sep 21 2018, 05:33 PM)
question about terminating unifi account, if anyone knows..
after giving a 30 days termination notice, what will happen if the customer didn't go to tmpoint to handover btu and finalizing documents and whatnot by the due date?
*
You have to pay certain amount of penalty i guess
TSSilentVampire
post Sep 21 2018, 05:39 PM

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QUOTE(figure8 @ Sep 21 2018, 05:34 PM)
bro. i ordered c3150 from lazada, unfortunately, the router are on hold due to defected units. do you know other alternative to this model which as good as c3150?.
*
Defected units? Sounds serious. No problems for my unit and for my in-laws unit. Try Lelong, where there is plenty still for sale.

Alternative would be the C2300. Not sure if they manage to fix the firmware for UnifiTV though. They previous firmware is not optimal for viewing UnifiTV, probably multicast implementation issue. If you don't watch UnifiTV, you can get the C2300.
figure8
post Sep 21 2018, 05:41 PM

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QUOTE(SilentVampire @ Sep 21 2018, 05:39 PM)
Defected units? Sounds serious. No problems for my unit and for my in-laws unit. Try Lelong, where there is plenty still for sale.

Alternative would be the C2300. Not sure if they manage to fix the firmware for UnifiTV though. They previous firmware is not optimal for viewing UnifiTV, probably multicast implementation issue. If you don't watch UnifiTV, you can get the C2300.
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they said 20 units in hand need a revision. so they resent back to supplier.

how about 5400?.
lzchyi
post Sep 21 2018, 05:43 PM

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QUOTE(birain @ Sep 21 2018, 05:42 AM)
my unifi lite, just got turbo - unifi 100Mbps (Turbo Upgrade 2018)  rclxm9.gif  thumbup.gif
» Click to show Spoiler - click again to hide... «

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Hi, yours is running copper wire or fibre cable?
TSSilentVampire
post Sep 21 2018, 05:45 PM

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QUOTE(figure8 @ Sep 21 2018, 05:41 PM)
they said 20 units in hand need a revision. so they resent back to supplier.

how about 5400?.
*
Damn, wonder what revision they meant. You know what they meant?

5400 is good, but a bit overkill. For the price you are paying for that, it would be better if you just get the Asus RT-AC86U.
kuntakinte
post Sep 21 2018, 05:47 PM

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What's the best practice with regards to running one or both bandwidths on the router?

All my devices could connect to 5ghz and reception is great to usable throughout the house? Do you still switch on 2.4ghz or prefer to reduce the router load by just running 5ghz

I'm only switching on 5ghz at the moment

Add: the tp link AC1200 is definitely much better than the dlink 842 in every aspects.. Stability, range and interface.... According to tm technican, their stocks are now dlink 842.. They acknowledged that its a much better standard unifi router

This post has been edited by kuntakinte: Sep 21 2018, 05:50 PM

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