Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!
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 Sep 21 2018, 04:12 PM
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#1
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Junior Member
112 posts Joined: Jun 2006  
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Still catching up in v34 and there are already 56 pages (and counting) in v35.
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Sep 22 2018, 02:55 PM
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#2
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Junior Member
112 posts Joined: Jun 2006
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 Did not receive any email prior to checking on account status on 17th Sept.  Received this email and sms yesterday Initially I also did not achieve 300Mbps. As I had read through the thread v34, I did some troubleshooting from all the tips given to people in the same boat and found our that it was my LAN cable problem. It was rated as Cat 6 but I bought that cable many years ago. Got a new one this morning and voila....  turbo-ed!  Thank you all who contributed the troubleshooting tips.  It took me many days reading to catch up but it was worth it!  I'm still catching up in v35.  This post has been edited by raemon: Sep 22 2018, 02:56 PM |
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Sep 22 2018, 03:34 PM
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#3
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(SilentVampire @ Sep 22 2018, 03:01 PM) Congrats, but you should have just read the 1st page, 1st post, green text, and that would be much better than reading though V34. Yeah. I did actually. The rest was just catching up. 😁 |
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Sep 27 2018, 04:27 PM
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#4
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(junsheng @ Sep 27 2018, 03:30 PM) in case if u r wondering whn u will get ur turbo i think it is closely related to whn ur current contract expiry date i got 2 house both upgraded near contract ending period my bratha in penang also the same just recently upgraded thn i ask my friends & k/ 2 take note of tis, most of them also said the same  QUOTE(emilyngsc @ Sep 27 2018, 03:33 PM) If like you said, my service start date is 20th Nov 2017 so either next year or this upcoming November? My initial service date was Nov 2017 and I've already got turbo-ed 2 weeks ago.   |
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Oct 3 2018, 11:29 AM
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#5
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(y561994 @ Oct 3 2018, 10:37 AM) Anyone on Unifi 30/300Mbps? Do you get STD20 @ RM139? (Since the new RM129 100Mbps got it) Mine's RM159 with STD20. |
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Oct 3 2018, 05:02 PM
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#6
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(fruitie @ Oct 3 2018, 04:53 PM) Question is, don't fully trust what TM told you. They just want you to visit them. They miss your patronage.  They told me since 3 weeks ago that I will be Turbo-ed but as of now, still nothing yet. Tomorrow I will drop by to change to RM 129 plan, this shall end my agony with them.  |
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Oct 3 2018, 05:24 PM
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#7
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(fruitie @ Oct 3 2018, 05:06 PM) Third time in 3 weeks, certainly not fun wei. Silver lining. Now you get to share your 'experience'.  |
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Oct 4 2018, 10:11 AM
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#8
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(pokchik @ Oct 4 2018, 09:17 AM) refer to 1st post, green text. |
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Oct 4 2018, 02:43 PM
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#9
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(fruitie @ Oct 4 2018, 02:28 PM) You also think I will get in 24H? I doubt so. Oh ye a little faith.  I understood from previous post that it was mentioned 'Service start date' and 'Contract period' is not the same. But what is the difference and where can you find information of the contract. Unifi portal only mentions service start date.  |
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Oct 26 2018, 10:02 AM
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#10
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(fruitie @ Oct 25 2018, 08:57 PM) It's for SST which wasn't charged during your Sept bill, check back your statement which was from Aug to Sept. There was a GST adjustment in July bill but TM claim back in Oct bill.     |
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Oct 26 2018, 10:43 AM
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#11
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(fruitie @ Oct 26 2018, 10:28 AM) That was GST. This is SST which effective on 1st Sept. Two different things. Thanks fruitieTo further explain, this is caused by UniFi - Pay first and use later concept. Back in May-June, you have paid for GST before GST was zerolized, hence in July, TM refunded you back this GST. Now SST was made effective on 1st Sept, you have paid your Sept bill in August before SST implemented, so now TM charged you back. Just couldn't wrap my head around it although I know it has something to do with that. Haven't had my cuppa. |
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Oct 26 2018, 12:38 PM
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#12
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(siawyent @ Oct 26 2018, 11:45 AM) First time using Autopay If I remember correctly, when payment is concluded there is an sms confirmation. and it does not send any acknowledgement or receipt, a bit worry on Tm's system  Thanks for the advice. This post has been edited by raemon: Oct 26 2018, 12:53 PM |
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Oct 26 2018, 12:59 PM
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#13
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(siawyent @ Oct 26 2018, 12:47 PM) Have not received any sms from Unifi since it charged my card yesterday. Last payment I received sms 2 days later (approx)Can you remember how long it takes to conclude the payment from the date it charged the card for autopay? This post has been edited by raemon: Oct 26 2018, 01:00 PM |
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Oct 26 2018, 02:23 PM
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#14
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Junior Member
112 posts Joined: Jun 2006
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Oct 26 2018, 02:47 PM
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#15
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(fruitie @ Oct 26 2018, 02:32 PM) Just OK, if you can afford buy your own router. Depends on your luck I guess. My experience with the TP-Link C1200 is that it just stopped working, no LED lights lit. Just stopped. After reboot works again. Will get my own router but not at the moment. |
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Oct 29 2018, 08:19 PM
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#16
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Junior Member
112 posts Joined: Jun 2006
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QUOTE(iamwatchingYou @ Oct 29 2018, 04:19 PM) Just finish my unifi installation....from Snailmyx 8Mbps to Unifi 100Mbps |
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