QUOTE(yuekuan @ Oct 4 2018, 11:39 AM)
They say the system won't renew the card after expiration as system detect 1 card is inactive.
Just told them maybank should work out a solution, insist to proceed with the cancellation and told them I will just resubmit the application manually upon expiry if I am still interested on having the card in future.
Tell CS no use la. Put on their Facebook page or write to some bigshots. Then only it gets channeled to the right people.
They are CS for a reason. If they're as capable as the senior management, they won't be CS anymore.
QUOTE(ClarenceT @ Oct 4 2018, 12:07 PM)
My Ikhwan cards cancelled in 2011 still listed in M2U.
My (or at least, I think they were mine) free cards that never reached me that were billed for some charges were gone almost instantly after I complained to them. I wasn't as crooked as I am today, so they got away without giving me a detailed statement on my savings to see if the charges were contra'd off my savings. Didn't update my passbook for >6 moons, that's why.
This post has been edited by beLIEve: Oct 4 2018, 01:27 PM