QUOTE(boonhan @ Aug 1 2018, 02:52 AM)
It's weird. It didn't have any column for me to select bank name during add card.
Just need card holder name, card number, exp date & cvv only.
Wondering my shopee app is the latest version (v2.25.17)?
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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Aug 1 2018, 10:50 AM
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354 posts Joined: Aug 2012 |
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Aug 1 2018, 10:55 AM
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2,012 posts Joined: Dec 2007 From: Fairytale |
QUOTE(rdevil33 @ Aug 1 2018, 10:50 AM) It's weird. May be you can try add card when making purchase upon the check out page instead of adding card at your setting.It didn't have any column for me to select bank name during add card. Just need card holder name, card number, exp date & cvv only. Wondering my shopee app is the latest version (v2.25.17)? |
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Aug 1 2018, 01:46 PM
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3,125 posts Joined: Jun 2008 From: Mars |
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Aug 1 2018, 02:28 PM
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All Stars
65,255 posts Joined: Jan 2003 |
no matter how i asked, shopee's official stand is NOT SUPPORT bigpay card. from the reports here, it's a hit-or-miss possibility to use bigpay @ shopee.
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Aug 1 2018, 02:42 PM
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Senior Member
2,012 posts Joined: Dec 2007 From: Fairytale |
QUOTE(cybpsych @ Aug 1 2018, 02:28 PM) no matter how i asked, shopee's official stand is NOT SUPPORT bigpay card. from the reports here, it's a hit-or-miss possibility to use bigpay @ shopee. Shall I being "officially" list Shopee as BigPay not applicable merchant with remark "hit-or-miss"? At least reduce the frequency or newly joined member here keep questioning on the acceptance of BP on shopee.![]() |
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Aug 1 2018, 02:45 PM
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All Stars
65,255 posts Joined: Jan 2003 |
QUOTE(fairylord @ Aug 1 2018, 02:42 PM) Shall I being "officially" list Shopee as BigPay not applicable merchant with remark "hit-or-miss"? At least reduce the frequency or newly joined member here keep questioning on the acceptance of BP on shopee. possibly because shopee swinging between cybersource and ipay88. perhaps those successful added/paid using bigpay need to specify which payment gateway was used. i myself cannot use bigpay @ shopee when connected to cybersource (and no way to switch to ipay88 either). |
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Aug 1 2018, 02:53 PM
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Junior Member
355 posts Joined: May 2007 |
QUOTE(cybpsych @ Aug 1 2018, 02:45 PM) possibly because shopee swinging between cybersource and ipay88. perhaps those successful added/paid using bigpay need to specify which payment gateway was used. i myself cannot use bigpay @ shopee when connected to cybersource (and no way to switch to ipay88 either). |
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Aug 1 2018, 02:58 PM
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All Stars
65,255 posts Joined: Jan 2003 |
QUOTE(haru20 @ Aug 1 2018, 02:53 PM) For my exp, i face the same issue of unable to transact through shopee, overtime i saw my card mark as favourite under "CIMB Bank Berhad", ever since able to used BigPay at Shopee, just perform a transaction via shopee using BigPay. i cant even ADD card. it will be server error, the RM1 pre-auth charged then reversed. |
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Aug 1 2018, 03:05 PM
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586 posts Joined: Jul 2007 |
QUOTE(cybpsych @ Aug 1 2018, 02:58 PM) Personally I've used my card on Shopee twice this week without issues.. Used the app for both times.. The first time, I think I entered the card information during checkout, so there's no pre-auth required.. The second time, the card was already saved in the app, so I just selected from there.. Not sure if it was CyberSource or iPay88.. not sure how to check.. |
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Aug 1 2018, 03:08 PM
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Senior Member
6,256 posts Joined: Jul 2005 From: UEP Subang Jaya |
QUOTE(donhue @ Aug 1 2018, 03:05 PM) Personally I've used my card on Shopee twice this week without issues.. Used the app for both times.. Same situation here, I've used it at least 5 times di in the past month. Added during checkout.The first time, I think I entered the card information during checkout, so there's no pre-auth required.. The second time, the card was already saved in the app, so I just selected from there.. Not sure if it was CyberSource or iPay88.. not sure how to check.. |
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Aug 1 2018, 03:22 PM
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Junior Member
7 posts Joined: Feb 2007 |
-- delete ----
This post has been edited by sengkin2007: Aug 1 2018, 04:36 PM |
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Aug 1 2018, 03:24 PM
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795 posts Joined: Apr 2009 |
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Aug 1 2018, 03:40 PM
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175 posts Joined: Mar 2015 |
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Aug 1 2018, 03:44 PM
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Junior Member
175 posts Joined: Mar 2015 |
QUOTE(rdevil33 @ Aug 1 2018, 10:50 AM) It's weird. It didn't have any column for me to select bank name during add card. Just need card holder name, card number, exp date & cvv only. Wondering my shopee app is the latest version (v2.25.17)? QUOTE(boonhan @ Aug 1 2018, 02:52 AM) I have never seen any 'select bank' field while adding card.QUOTE(fairylord @ Aug 1 2018, 10:55 AM) May be you can try add card when making purchase upon the check out page instead of adding card at your setting. Tried both, returned the same error. One is RM1 reversed, another is purchase amount reversed. |
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Aug 1 2018, 03:46 PM
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All Stars
65,255 posts Joined: Jan 2003 |
QUOTE(donhue @ Aug 1 2018, 03:05 PM) Personally I've used my card on Shopee twice this week without issues.. Used the app for both times.. The first time, I think I entered the card information during checkout, so there's no pre-auth required.. The second time, the card was already saved in the app, so I just selected from there.. Not sure if it was CyberSource or iPay88.. not sure how to check.. QUOTE(LostAndFound @ Aug 1 2018, 03:08 PM) QUOTE(psiloveu @ Aug 1 2018, 03:24 PM) i'm perfectly well aware of this. not everyone can use bigpay @ shopee. what works for your doesnt applies to everyone.the question of bigpay usability @ shapee still remains unknown. this has been reported here many times by various users. |
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Aug 1 2018, 03:50 PM
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All Stars
65,255 posts Joined: Jan 2003 |
QUOTE(lwc629 @ Aug 1 2018, 03:44 PM) the page whereby it asks for "bank" is using ipay88 payment page. this is why there are 2 "groups" of users having 2 different experience cybersource is direct-integration within shopee. you wont see any page to define bank type. <-- i'm encountering this |
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Aug 1 2018, 05:08 PM
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Senior Member
935 posts Joined: Jun 2008 |
By reading the standard answer script given by Shopee CS:
I think the Shopee customer service has got no idea about BigPay, thats why she mentioned that BigPay is not supported. To her, BigPay is just like other e wallet such as Boost, FavePay, Lazada e wallet, etc.. Try ask again by using the word "BigPay MasterCard" rather than "BigPay" for me, i use bigpay at shopee during both cybersource and current Ipay88 era, no problem encountered |
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Aug 1 2018, 05:11 PM
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Junior Member
201 posts Joined: Jul 2017 |
my experience this morning. trying to make a purchase in Shopee with Big pay using the laptop. "Sever Error" was shown.
then later, open the shopee app, use bigpay. payment was successful. |
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Aug 1 2018, 06:46 PM
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Senior Member
577 posts Joined: Aug 2005 |
In Vietnam now. Tried withdrawing money from Vietcombank. They charged 50k VND per transaction.
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Aug 1 2018, 06:53 PM
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3,281 posts Joined: Dec 2013 |
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