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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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eddie2020
post Jul 31 2018, 01:25 PM

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Guys about transaction status..
There is approved, settled, decline, pending, and released, reverse..

Anyone can clarify or know more than above status?
I think things that already fix and reflected is = approved /settled /decline/reversed.

Thing that floating and not confirm is = pending

But what is released mean?
hebe87
post Jul 31 2018, 01:35 PM

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QUOTE(eddie2020 @ Jul 31 2018, 01:25 PM)
Guys about transaction status..
There is approved, settled, decline, pending, and released, reverse..

Anyone can clarify or know more than above status?
I think things that already fix and reflected is = approved /settled /decline/reversed.

Thing that floating and not confirm is = pending

But what is released mean?
*
it means the pre-authorize amount has been released by the merchant back to you
eddie2020
post Jul 31 2018, 01:37 PM

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QUOTE(hebe87 @ Jul 31 2018, 01:35 PM)
it means the pre-authorize amount has been released by the merchant back to you
*
Meaning it considered reflected n final?
ClarenceT
post Jul 31 2018, 01:41 PM

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QUOTE(eddie2020 @ Jul 31 2018, 01:25 PM)
Guys about transaction status..
There is approved, settled, decline, pending, and released, reverse..

Anyone can clarify or know more than above status?
I think things that already fix and reflected is = approved /settled /decline/reversed.

Thing that floating and not confirm is = pending

But what is released mean?
*
I kena once.
Merchant - "Do not honour"
BigPay App - (Pre-)charged, PENDING for a week+, then RELEASED.
eddie2020
post Jul 31 2018, 01:54 PM

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QUOTE(ClarenceT @ Jul 31 2018, 01:41 PM)
I kena once.
Merchant - "Do not honour"
BigPay App - (Pre-)charged, PENDING for a week+, then RELEASED.
*
What mean? U swipe in merchant they don't accept but its charged? Then later on they release back the amount to you? How about merchant side? You pay with other cards?
cybpsych
post Jul 31 2018, 01:55 PM

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QUOTE(eddie2020 @ Jul 31 2018, 01:37 PM)
Meaning it considered reflected n final?
*
released is where pre-auth transaction voided automatically (not claimed by merchant) because it serves as pre-authorization only, not until captured or settled status.

merchant wont perform settlement for pre-auth transactions. if they did, then something is wrong at their side.
ClarenceT
post Jul 31 2018, 02:01 PM

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QUOTE(eddie2020 @ Jul 31 2018, 01:54 PM)
What mean? U swipe in merchant they don't accept but its charged? Then later on they release back the amount to you? How about merchant side? You pay with other cards?
*
Transaction failed, the merchant got "Do not honour" message but the transaction showed (charged/Pending) at Bigpay APP.
The merchant could not reverse the transaction (The merchant did not have "Approval code"), so the merchant would not and could not claim, then after 7 days (more or less), BigPay RELEASED the fund pre-charged.
rdevil33
post Jul 31 2018, 02:19 PM

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Anyone managed to use bigpay at shopee?
I've problem to add this card into shopee. Always getting server error message.

Just live chat with shopee and inform bigpay is not accepted at shopee! Is it true?
BigPayJonathan
post Jul 31 2018, 02:22 PM

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QUOTE(000022 @ Jul 31 2018, 12:43 PM)
I'm very skeptical. Not the service, but their security in keeping our information.
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We're a financial institution regulated by Bank Negara Malaysia, and we've been audited on our security by the best ethical hackers in the world. I think we're pretty safe.

QUOTE(22 @ Jul 31 2018, 01:13 PM)
Hence why I'm not, just saying btw. Had some bad experience with big points. Someone managed to login to my big points account and spent some of my points ( not much though, I'm not even sure what 4000 points can buy you), the customer service was pretty slow, took a whole month to get this settled. The solution was pretty dumb too, I had to create a new account and they'll transfer the points to the new account. I tried asking how it was hacked, but they wouldnt reply my email after then. I'm not saying it's 100% not going to be my fault, but I safeguard my passwords well, this one was the first time I experience something like this.
UPDATED: on my experience with big points
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AirAsia BIG Loyalty isn't BigPay. We're two very different companies. As said earlier, we operate under the strictest security regulations.
lwc629
post Jul 31 2018, 02:28 PM

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QUOTE(solarmotion @ Jul 30 2018, 11:03 AM)
Sorry if my question asked before.

Is BigPay not available on Shopee ? Keep showing server error when try to add the card.
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QUOTE(laymank @ Jul 30 2018, 11:11 AM)
try add it thru the app.
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QUOTE(rdevil33 @ Jul 31 2018, 02:19 PM)
Anyone managed to use bigpay at shopee?
I've problem to add this card into shopee. Always getting server error message.

Just live chat with shopee and inform bigpay is not accepted at shopee! Is it true?
*
I believe so. I've been trying to add the card on Shopee web and app, failed all the time. mad.gif
laymank
post Jul 31 2018, 02:30 PM

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QUOTE(solarmotion @ Jul 30 2018, 11:03 AM)
Sorry if my question asked before.

Is BigPay not available on Shopee ? Keep showing server error when try to add the card.
*
QUOTE(laymank @ Jul 30 2018, 11:11 AM)
try add it thru the app.
*
QUOTE(rdevil33 @ Jul 31 2018, 02:19 PM)
Anyone managed to use bigpay at shopee?
I've problem to add this card into shopee. Always getting server error message.

Just live chat with shopee and inform bigpay is not accepted at shopee! Is it true?
*
digidigi
post Jul 31 2018, 02:38 PM

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QUOTE(cybpsych @ Jul 31 2018, 01:15 PM)
yes no hard feeling.

some ppl don't like cc, some dont like ewallet, some don't like certain banks. etc

normal la
for me I just use for convenience, not the points. heck, I don't even have AA bigpoint account to link. laugh.gif
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lol, I don’t and no time care how much point they give me, I just care if they continue giving no foreign exchange fees and top up via credit card, others is bonus.
TSfairylord
post Jul 31 2018, 02:48 PM

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QUOTE(cybpsych @ Jul 31 2018, 01:15 PM)
yes no hard feeling.

some ppl don't like cc, some dont like ewallet, some don't like certain banks. etc

normal la
for me I just use for convenience, not the points. heck, I don't even have AA bigpoint account to link. laugh.gif
*
Seriously, I offered to link my Bigpoint account to your BigPay if allowed. Haha.
MGM
post Jul 31 2018, 02:53 PM

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QUOTE(digidigi @ Jul 31 2018, 02:38 PM)
lol, I don’t and no time care how much point they give me, I just care if they continue giving no foreign exchange fees and top up via credit card, others is bonus.
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Spend rm20 get 1 bp worth 1sen, only 0.05%.
ClarenceT
post Jul 31 2018, 03:03 PM

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I don't care the value of Big reward points.
Just want to be a BIG member to grab some free/cheap flight tickets 1 day in advance.
digidigi
post Jul 31 2018, 03:15 PM

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QUOTE(MGM @ Jul 31 2018, 02:53 PM)
Spend rm20 get 1 bp worth 1sen, only  0.05%.
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the only good way to use big point is final call, nth else, ahah
ckweng
post Jul 31 2018, 03:41 PM

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QUOTE(digidigi @ Jul 31 2018, 03:15 PM)
the only good way to use big point is final call, nth else, ahah
*
Oh use Big points to pay for Fave Pay transactions also can smile.gif
MGM
post Jul 31 2018, 04:10 PM

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QUOTE(digidigi @ Jul 31 2018, 03:15 PM)
the only good way to use big point is final call, nth else, ahah
*
Sorry but what is final call?
ckweng
post Jul 31 2018, 04:13 PM

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QUOTE(MGM @ Jul 31 2018, 04:10 PM)
Sorry but what is final call?
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Final call sale held 2 months before travel period which allows Big points redemption + top-up with cash to buy discounted tickets (usually short regional travels).
shmily86
post Jul 31 2018, 04:14 PM

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BIG Point will expire or not?
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