Correct.

under bigpay, can get 1 bigpoint for RM20
- for example, if you pay flight tickets for 2 person, total RM1000, you get 50 big points


under airasia, can get big points via airasia big loyalty membership (by keying in big member ID during flight booking). for this, you can get big points for your own flight tickets only.
- for example, you book tickets for yourself and your wife under same itinerary, total RM1000 (RM500 per person). you can only get big points for RM500 only (for your own ticket only). the big points earning is based on tier.
- this big points will be credited within 5 days after the actual flight date.
https://www.airasiabig.com/my/en/askbig-mobile?topic=12

when u spent for the flight tickets?
for bigpoints earning through bigpay card, the transaction status must change to "settled" first then only bigpoints will be given.
you can check the transaction status in bigpay apps

RM10,000 limit for reload by credit card is fair. it is better than imposing charges for reload via credit card.

true. but if there is no limit on reload via credit card, and if there is no charge for reload via credit card, then BigPay business model in unsustainable in long run.

i rather they limit RM10,000 per month for reload via credit card. better than imposing charges for reload via credit card.

This post has been edited by hebe87: Jul 25 2018, 03:24 PM

for big whales, they wont look into bigpay card. they will go for premier card, aiming for airmiles, etc...

they wont even bother about the cash rebates, etc.. haha

If you want to post referral code, do it via PM only. It has been mentioned many times before.
U r lucky coz just delete post, no ban

Didnt encounter such problem before. Most likely is due to wrongly key in of the code, for example mistakenly type the number zero as alphabet O, vice versa

If problem persists, i suggest to contact bigpay customer service

top up limit of RM10k only applies for top up via credit cards

no limit for top up via bank accounts

it means the pre-authorize amount has been released by the merchant back to you

By reading the standard answer script given by Shopee CS:
I think the Shopee customer service has got no idea about BigPay, thats why she mentioned that BigPay is not supported. To her, BigPay is just like other e wallet such as Boost, FavePay, Lazada e wallet, etc..

Try ask again by using the word "BigPay MasterCard" rather than "BigPay"

for me, i use bigpay at shopee during both cybersource and current Ipay88 era, no problem encountered

Go www.payonline.com.my
Can pay DBKL by using bigpay

There will be receipt sent to your email

The payment is only confirmed upon u receive the email


However, u may not receive the receipt instantly. There is usually some delay

New account number

yes, correct. no need to call them.

hope that you can get the free replacement for existing user

off topic: Jonathan, is your full name - Jonathan Lee CW?

same here. failed to obtain BigPay card information

i suggest we can compile a list of "bigpay downtime" and pin it.. haha

check again tomorrow.

When u perform the top up via aeon big card? I tried just now, cannot go through



Update:

My phone is Note 8. tried several times to top up by using Aeon Big credit card, unable to get to the OTP page

My logged out and logged in by using my friend's phone (XiaoMi Mi Max 2) and tried top up by using same credit card --> top up successful

This post has been edited by hebe87: Aug 11 2018, 04:35 PM

check my earlier post on yesterday

i encountered similar situation as yours. i am using note 8.
when i use my friend's phone - xiaomi mimax 2 to reload, no problem d

suspect it is some bug related to samsung note 8 / bigpay app