i kena this also, extra RM1 charged around 3am plus (shopee), became settled pretty fast
it will tally after a few days (all the shopee one or not transactions refunded, luckily I have 2 or 3 only), I've stop using BP for one or not since I encountered that one extra RM1

This post has been edited by alexwsk: Jul 9 2019, 10:18 AM

You should dispute that RM1. The same thing happened with TIME Internet where an additional RM1 charge will appear after a couple days of registering auto-debit.

Thanks for ur sharing.. so, how long u get refund on the extra RM1?

I just wonder y BigPay allow the charge to go in without our authorization since Shopee always need OTP..

In fact, I reluctant to join the one or not as I do not want to do recon with my card statement for that after this n bigpay no statement.. also didn’t expect I’m so unlucky to have this issue.. but, I c the Nintendo and Samsung s10 very worthy, just to get it a try.. but, both also cancelled.. so, I’ve only 2 txn..

since balance tallied, not going to do anything
I chatted with cs when I first discovered the extra RM1, he assured me it's preauthorized and will be refunded.

BigPayJonathanI thk it's a bug in their system, while the previous pending RM1 (actual spending) is still there and they get a refunded RM1, somehow they did not manage to tie back to the original RM1. So the system created an extra RM1 spending to be offset by this refund. Both new RM1 refund and RM1 spending changed to settled. The original RM1 spending still pending and released a few days later. So total balance still tally but I would not prefer the extra entry.



original spending RM1 twice on 20 Jun (one status settled, one status released)
original spending RM2 on 22 Jun
extra RM1 charged - not initiated by me on 23 Jun 04:11am
two refunded RM1 on 23 Jun 05:06am (if no extra RM1 charged above, I think their system cannot tally since the one of the original transaction on 20 jun still pending)
one refunded RM2 on 25 Jun 05:14am (not in pic)
so if the original spending are released properly, I assumed there will be no problem

mamamia it was released around 29th or 30th jun if i remembered correctly

This post has been edited by alexwsk: Jul 9 2019, 11:15 AM

Dear Sir/Madam,

Your GoPayz account has been closed. Please call us immediately at +6018-3883388 for more assistance.

Thank you.

Regards,
U Mobile Services Sdn Bhd

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What is this about?

the soon to be launched GoPayz has just DOA...

should be DBA...

This post has been edited by tan_aniki: Jul 9 2019, 11:23 AM

Lol...Not even launched already dba

Thanks for your info!
Unfortunately I do not have paywave enabled BP.
So i still need to use pin reload ezlink I guess?

wonder how with those paying RM16 for the physical card...

for short trip in SG, actually any paywave card also can use to replace ezlink mah. Not necessary must be BigPay (although the exchange rate is good).

Just assess if the RM2.50 ezlink card deposit (if you don't intend to go again) + minimum SGD10 in-card requirement for ezlink, vs paying higher exchange rate with other card (for a small amount), which one is worthwhile.

Pay direct with cc is more worthwhile

i can already smell GoPayz....
cant wait for it to launch
might even take up Umobile Plan if they do a good cross over or offer

In my case my colleague was kind enough to lend their ezlink to me. That's why i think reload with BP is much worthwhile, best of both world.

Why not yet launch already account closed? Due to what? Abusing?

most created gopayz account after sof-launch last month and the link was leaked/exposed

then umobile contacted these "early adopters" that registration not live yet, so the account will be closed.

This post has been edited by cybpsych: Jul 9 2019, 11:55 AM

dunno, not even started to top up and use already closed...

last time I reload cash card with BigPay, but now I just wave with paywave, 2 percent charges but credit card rewards you

This is the same issue I had around 2 months back. The transaction interface doesn't have any indication if it's an outgoing or incoming transaction & this only serves to scare the users.

I had a partial refund of an oversea transactions & woke up thinking that I've had a failed unauthorized transaction when in fact, it's just an incoming transaction.
V
This post has been edited by talexeh: Jul 9 2019, 01:02 PM

I have 2 x RM1 on 7 July, n notice 1 of them shown as pending, the other one is settled. hope it will shown as reversed soon to tally back..

But, I have another Shopee purchase RM200++ in early morning on 7 July also shown as pending.. dunno is it Shopee just settled those one or not transactions only can do refund