I am curious, is the 218.211 ip range just for 4MB users (besides corp & business) or also for 2MB users as well?

No ideas for 2Mbps users anybody want to respond?

When i lodge several complains to their premier CS team, i remember one guy told me all those premium ip 218 range are allocate to 4Mbps & 2Mbps users as well...

though i don't know whether he just simply bluff me or not..

Reason I am asking? Premier CS guy said only 4MB users that 2MB users are not under 218.211. Why I ask this? My log in issue (Errors 691 & 718) is back after several days of smooth log in and they claim to have allocated enough ip address (for my area?), as far as I know very few 4MB users my area since its just available only starting 30 June 2009 but there is quite a number of 2MB users here since its available quite a long time already.

Look like it is either your premier CS, or my premier CS team is lying on the allocation of 218 ip on 2Mbps users...

Whatever it is, my connection speed still drop drastically between 8pm - 12am everyday, and i believe that i already become well known amongst their premier CS team, coz i call them almost everyday...

still they blame on recent APCN2 faulty that caused the congestion during peak hours usage...really fed up...

This post has been edited by SeanWong: Aug 18 2009, 03:30 PM

woho.. everybody same like me ya.. 8pm-12am.. connection like sh*t.. slow for everything and almost no activity when im connecting to my paid VPN (US server). i hope tm high rank worker get perot kembong for eating my illegal money.

WanR you should complain to Premier CS on your issues.

I couldn't get in when I tried around 9.20pm, only manage to get in around after 11pm. I already complain to Premier CS.

I still think there isn't enough IP address allocated (for my area?).

Troublesome...

I'm 2M user for 1.5 years.Till now I never get 218.111 range IP.

how to complain? call 100?? then we will entertain by stupid monkey.. always ask what is your OS?.. i say windows 98. please la.. change the scripts please.

WanR if your 4MB(maybe 2MB as well) user you can force them to transfer your call to Premier CS and complain to them. Might not be much, but at least they are suppose to be better than first level CS. Do screen capture of speedtests etc and send it to them after calling them.

You don't complain to them, then they will not know if you got problems. We can't just sit and do nothing, at least make them do some work. Phone them cause them write reports, do follow up ask status of report etc.

Seriously some ip range in 218.XXX range got routing issues i disconnect change ip range and got full speed ahead, if this slows you down try do my tricks here

The error message is different. If there's not enough IP addresses, the error will say something like "xxx could not allocate IP address" instead of the generic "Error xxx" message, i.e. error 691

If its not the issue then its server.

For my hse, no matter what how many times i DC. I get 218.111.16.XXX only.

When I am in my hse now, he can get alot of IP range.

Latest news ACPN2 Cables Damaged Again this might lead into routing issues

Guys, I was told that if I upgrade my line to the 4Mb RM 160 combo, there's a 5 day downtime.. How long did yours take?

My line did not experience downtime when I upgraded last time.

^ Interesting..did they have to change your modem too?

They gave me a new modem with WIFI (Wifi @ home modem), which I don't use. I am keeping it.

sigh....still unable to get 4Mbps for my housing area.

i don't know if its the DSLAM problem or port....

max speed my modem can detect is 2Mbps only wanna upgrade to 4Mbps also cannot.